P & K Nails

+1 508-993-4074

137 Rockdale Ave, New Bedford, MA 02740 United States of America

Open Today: -

Quick Facts About P & K Nails

P & K Nails Place has both strengths and weaknesses based on the comments provided. In terms of strengths, one common positive aspect mentioned is that the nails always look nice. This indicates that the salon is capable of providing good nail services and achieving desirable results. Additionally, the commenter highly recommends the "cat eye" design, suggesting that the salon offers a variety of nail designs and is skilled in executing them.

Furthermore, the comment about the place always being packed highlights the popularity and demand for P & K Nails Place. This suggests that the salon has built a strong customer base and has a loyal following. The fact that the salon is small but still attracts many customers indicates that they are able to efficiently handle a high volume of clients.

Another strength is the pricing offered by P & K Nails Place. One commenter mentions that they have the best prices, and another commenter states that the salon is on par with other salons in terms of quality and price. This implies that the salon provides competitive pricing without compromising on the quality of their services.

Additionally, there are compliments regarding the skill of specific nail technicians at P & K Nails Place. One commenter mentions that Sandy can turn nails into tiny little pieces of artwork, while another commenter praises the guy for giving great pedicures. These compliments indicate that the salon employs skilled and talented technicians who are capable of providing high-quality nail services.

On the other hand, there are several weaknesses mentioned in the comments. One common complaint is the long waiting times, even with appointments. Several commenters mention that the salon does not stick to appointments, resulting in customers waiting for over an hour. This indicates a lack of organization and time management on the part of the salon. Additionally, one commenter mentions that the wait times are often lied about, which highlights a lack of transparency and integrity.

Another weakness mentioned is the poor customer service at P & K Nails Place. Multiple commenters express dissatisfaction with the level of customer service provided. Complaints include rude or unprofessional behavior from the staff, a lack of responsiveness to customer concerns, and a general apathetic attitude towards customers. These experiences indicate a need for improvement in the customer service aspect of the salon.

Furthermore, one commenter mentions a negative experience where the salon did not handle a customer complaint appropriately. The commenter's mother did not like the nails and the color provided, and when she refused to pay, the salon removed and damaged her nails. This indicates a lack of professionalism and an inability to handle customer complaints in a satisfactory manner.

In terms of the physical environment, one commenter mentions that the place is small but clean. However, another commenter mentions that the salon is messy and halfassed. This inconsistency could suggest that the cleanliness and tidiness of the salon may be inconsistent or depend on specific circumstances.

Overall, P & K Nails Place has strengths in terms of the quality of their nail services, the variety of designs offered, and their competitive pricing. However, weaknesses in terms of long waiting times, poor customer service, and inconsistent cleanliness suggest areas for improvement.

Best TL Reviews

Very small place, but always packed. Nails always look nice. Be specific with your colors.Do Not say "paint 'em pink" there are 20 different pinks.Highly reccomend the "cat eye" design!

me and my friend got nails here, i got pink and im in love with them. we were about 30 minutes late but they still did our nails under an hour. the lady who did mine was quick, she was a bit harsh buffing my nails, making 3 of them bleed on top but i dont mind, definitely worth it. my friend waited a bit longer than i did. i believe mine was about 35. the lady that did my nails was very nice. the place was very clean, the smell of the products that they were using was strong but i got used to it. probably will go back here again with my friend????

Sandy can turn your nails into tiny little pieces of artwork and the guy gives great pedicures. I will not go anywhere else.

horrible, my mother came here to get her nails done and when they were finished she didn't like them because they left some nail dust under a coat and can be seen through it and she didn't like the color of the nails they gave her as well, so she didn't want to pay. What they should've done was act like responsible adults and give her some new nails or whatever, but they instead remove and damage my mother's nails just because she didn't want to pay for something she didn't want and like.

Best prices and I have yet to find a design they can't do!

Went here on a whim and just got home, I got a French gel manicure and a regular pedicure. I didn't get the gentleman techs name that did my nails, but he was extremely nice and meticulous. He took his time and my nails look great. I left feeling refreshed and relaxed and definitely plan on visiting again!

Save your self the time and money.

This place is a joke, the customer service is awful. I’ve given them a handle of tries before I finally just gave up and started looking for other nail techs. The waits always super long even with an appointment. And that’s if they don’t lie about how long they’ll leave you sitting there. The works always messy and halfassed. Out of the probably 8 times I’ve been between gel full sets/dip, I’ve probably been satisfied once. And even then the tech who did my nails had an attitude.

Quality wise they’re decent, their problem is customer service.

I had been coming here awhile and became a regular to one of the techs. The main issue I’ve had coming here is that you make an appointment or call ahead because you don’t have time to sit and wait an hour + for someone to take you. Unfortunately they don’t stick by their appointments even if you have one; they will make you wait and hour + because they’d rather make the extra money over their appointments and regular customers.

Their customer service is appalling at best which is sad because otherwise price wise and quality is on par with other nail salons in the area if not better.

Unfortunately won’t be coming back, sadly have to find a new nail salon.