Quick Facts About Super Nails
Super Nails place has several strengths and weaknesses based on the comments provided. In order to understand these strengths and weaknesses, let's analyze each comment individually:
1. "They took their time and did an amazing job! I will be coming back ♥️"
Strength: The salon takes their time to provide quality service, ensuring that customers are satisfied with the results.
Weakness: None mentioned in this comment.
2. "It was ok but it took a long time for the person to come do them after about 15 minutes of being seated. Also, there was a woman who was getting a pedicure and put her shirt up and was showing her bra with her nipple piercing. They didn’t do anything about it. But good nails overall."
Strength: They provide good nail services.
Weakness: The wait time for service was longer than expected. The staff did not handle an inappropriate situation with a customer appropriately.
3. "I went on there was one lady ahead of me. They called her back. Than 2 more ladies came they called them ahead of me. Now if they had an appointment or some they could have said it. I asked why and they said some O didn't understand. So I left. I ended up leaving my wallet and instead of securing it. They leave it in the chair lucky the other customers wear loyal enough to not bother it. No professionalism at all."
Strength: None mentioned in this comment.
Weakness: Poor communication regarding the order of service, leading to confusion and frustration for the customer. Lack of professionalism in handling the customer's wallet.
4. "I came to this place while visiting my parents at the lake because of the 4.5 stars, I sat down for a pedicure, was never asked which pedicure I would like/given a menu, and the man massaged my feet for MAYBE 2 minutes each with the scrub. Then, he placed a semi-warm towel across both legs and then painted my toes. At no point did he put lotion on my legs, AFTER he painted my toes, he put some oil on my legs? Very bizarre experience. Worst pedicure I’ve ever had but the polish looks good though."
Strength: None mentioned in this comment.
Weakness: Lack of menu or consultation to discuss pedicure options. Inadequate foot massage and failure to apply lotion appropriately during the pedicure.
5. "The other guy who did my nails (dip powder) seemed to do a decent job although he missed a step at the beginning and started with step 2 of the polish instead of prepping my nail correctly."
Strength: The nail technician did a decent job on the dip powder nails.
Weakness: The nail technician missed a step in the process, indicating a lack of attention to detail.
6. "Kim did a great pedicure! This was my first time in this salon, will hopefully be back!!"
Strength: Kim provided a great pedicure.
Weakness: None mentioned in this comment.
7. "Nice friendly people! They did a great job on my nails."
Strength: The staff is friendly and provides great nail services.
Weakness: None mentioned in this comment.
8. "Mary was super sweet and so focused on doing the design I wanted. I am really pleased with her and will definitely use this place again. Thank you!"
Strength: Mary provided excellent customer service and fulfilled the customer's design request.
Weakness: None mentioned in this comment.
9. "Tom did a PERFECT job on my nails. I am extremely particular and hard to please! Today was my first visit but I won’t go anywhere else from now on!"
Strength: Tom provided a perfect nail service, impressing a customer who is difficult to please.
Weakness: None mentioned in this comment.
Based on these comments, we can identify the following strengths and weaknesses of Super Nails place:
Strengths:
1. Takes time to ensure a high-quality job
2. Provides good nail services
3. Friendly staff
4. Excellent customer service from specific nail technicians
5. Some nail technicians show attention to detail
Weaknesses:
1. Longer wait times for service
2. Inappropriate handling of customer situations
3. Lack of communication regarding service order
4. Lack of professionalism in securing personal belongings
5. Inconsistent service quality
6. Lack of attention to detail in the service process
In conclusion, while Super Nails place has several strengths, such as providing good nail services and having friendly staff, there are also areas that need improvement, such as wait times, communication, professionalism, and consistency in service quality.
Best TL Reviews
They took their time and did an amazing job! I will be coming back ♥️
It was ok but it took a long time for the person to come do them after about 15 minutes of being seated. Also, there was a woman who was getting a pedicure and put her shirt up and was showing her bra with her nipple peircing. They didn’t do anything about it. But good nails overall
I went on there was one lady ahead of me. They called her back. Than 2 more ladies came they called them ahead of me. Now if they had appointment are some they could of said it. I asked why and they said some O didn't understand. So I left. I ended up leaving my wallet and instead of securing it. They leave it in the chair lucky the other customers wear loyal enough to not bother it. No professionalism at all.
I came to this place while visiting my parents at the lake because of the 4.5 stars, I sat down for a pedicure, was never asked which pedicure I would like/given a menu, and the man massaged my feet for MAYBE 2 minutes each with the scrub. Then, he placed a semi warm towel across both legs and then painted my toes. At no point did he put lotion on my legs, AFTER he painted my toes, he put some oil on my legs? Very bizarre experience. Worst pedicure I’ve ever had but the polish looks good though.
The other guy who did my nails (dip powder) seemed to do a decent job although he missed a step at the beginning and started with step 2 of the polish instead of prepping my nail correctly.
Kim did a great pedicure! This was my first time in this salon, will hopefully be back!!
Nice friendly people! They did a great job on my nails.
Mary was super sweet and so focused on doing the design I wanted. I am really pleased with her and will definitely use this place again. Thank you!
Tom did a PERFECT job on my nails. I am extremely particular and hard to please! Today was my first visit but I won’t go anywhere else from now on!
Place Pictures
Super Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot