Quick Facts About Nail & Spa
Strengths:
1. Quality of service: Many comments mention that the nail and spa place provides great service and does a good job on nails and pedicures. Customers specifically mention the expertise of Andy and Tiffany and how they are skilled in their respective areas.
2. Customer service and personal touch: Customers appreciate that the owners, Andy and his wife, take the time to get to know each customer. This personal touch helps in building a good relationship between the nail salon and its customers. It also creates a positive and friendly atmosphere in the salon.
3. Reasonable prices: The pricing mentioned in the comments seems reasonable to most customers. This can attract more customers as they perceive the value they receive for the price paid is fair.
4. Friendly and fun atmosphere: Many comments mention that the atmosphere in the nail and spa place is friendly and fun. Customers feel special and pampered, which enhances their overall experience.
Weaknesses:
1. Inconsistent quality: The comment about the lumpy acrylics and messy nails suggests that there might be inconsistencies in the quality of service provided. This is a weakness as it can lead to dissatisfaction among customers who have a negative experience.
2. Lack of professionalism: The comment about the technician going outside to smoke during the service and being disorganized while doing the customer's nails indicates a lack of professionalism. This can negatively impact the reputation of the nail and spa place and discourage potential customers from visiting.
3. Long wait times and appointment scheduling issues: The comment about waiting 30 minutes past the scheduled appointment time and other customers with later appointments being attended to first highlights a weakness in the salon's appointment scheduling and time management. This can lead to customer dissatisfaction and frustration.
4. Cleanliness issues: The comment about the environment needing a maid and being dirty suggests a cleanliness issue at the nail and spa place. Maintaining a clean and hygienic environment is essential for a nail salon's reputation and customer satisfaction.
In conclusion, the strengths of the nail and spa place include the quality of service provided by skilled technicians, the personal touch and customer service offered by the owners, reasonable pricing, and a friendly atmosphere. However, there are weaknesses in terms of inconsistent quality, lack of professionalism, appointment scheduling issues, and cleanliness concerns. Addressing these weaknesses can help improve the overall customer experience and reputation of the nail and spa place.
Best TL Reviews
I've been going here for over 2 years now and I love this place! Andy does a great job on my nails and Tiffany is really, really good at the pedi's (she's super funny).
I got a mani/pedi for $63 plus $10 tip.
Andy & His wife are always so sweet. They take time n get to know each of their customers. I definitely recommend going ????
Went in for full set of acrylics showed a picture. Got lumpy acrylic hearts are messy and the black French tip is not what I wanted. Got stilettos when I wanted long almond.
Uneven, full of bubbles, Andy kept getting up and down and not focused on neither me or my sister while doing our nails, it’s a dirty environment needs a maid.
Fun friendly group, make you feel extra Special and well pampered.
Was disappointed, we had an appointment which we ended up waiting 30 mins past, but other ladies with later appointments were attended to first. Mid service the guy gets up & goes outside to smoke a cigarette. Once my nails were done it was sloppy, and not worth what he charged me. Never going back
I've been going here for four years. There are several reasons. Evie and Andy and their associates create wonderful nails. I get compliments all the time and always refer. The atmosphere is happy and friendly, never negative. Prices are very reasonable.
Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
15. Joe's River Park