Quick Facts About Diamond Nails & Spa
Diamond Nails & Spa has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one customer mentions that Alex did their pedicures and was "thorough yet gentle." This implies that the staff at Diamond Nails & Spa is skilled and careful in their work. Additionally, their friendly and kind attitude is also highlighted. This indicates that the staff is welcoming and creates a positive atmosphere for customers. Another positive aspect is their efficiency in accommodating walk-in customers, as one comment mentions that they got in fast without an appointment. This suggests that Diamond Nails & Spa manages their operations well and ensures timely service.
The affordability of their services is another strength mentioned by a customer. They describe it as a "great deal" and mention that they received a lot of pampering for the price. This indicates that Diamond Nails & Spa offers competitive pricing and provides value for money.
Diamond Nails & Spa is also described as being kid-friendly. One comment mentions that their 3-year-old loved the place, suggesting that the staff creates a welcoming environment for children as well.
Moving on to the weaknesses, a significant issue mentioned is the lack of cleanliness and hygiene. One customer mentions that they bled from the drill used during their nail service, indicating that proper sanitation protocols may not have been followed. Another customer similarly states that the tools used were not clean. This suggests a potential health risk and lack of attention to cleanliness at Diamond Nails & Spa.
Another customer reports a toe infection resulting from their pedicure, indicating a lack of proper hygiene protocols. This is a serious concern as it not only affects the customer's experience but also their health. The fact that they needed to be on antibiotics for two weeks further emphasizes the severity of the infection.
Other comments mention inconsistent experiences, with some visits being satisfactory and others not. This suggests a lack of consistency in service quality at Diamond Nails & Spa. Customers expect a consistent level of service each time they visit, and this lack of consistency can be a weakness.
Overall, Diamond Nails & Spa has strengths such as skilled and friendly staff, affordability, and a kid-friendly environment. However, they are let down by weaknesses including cleanliness and hygiene issues, inconsistencies in service quality, and instances of customer dissatisfaction. These weaknesses need to be addressed and improved upon to provide a better overall experience for customers and maintain a positive reputation.
Best TL Reviews
Alex did mine and my sisters pedicures, and he was SO awesome! Was thorough yet gentle and was so friendly and kind! Would definitely come here again! Facility was clean and professional, got me in fast as a walk in.
My friend and I went to this place and I have to say this is the absolute worst experience I’ve ever had when getting my nails done. Both my friend and I bled from the drill they where not careful at all. And they did not use clean tools. They had to redo one of my nails 3 times and still didn’t get it right. I wouldn’t recommend this place to anyone ever.
Great deal. Staff is very friendly, and you get a lot of pampering for the price. My 3 year old loved it.
I love this place! Friendly staff. They were a bit slow but it was well worth it because I love the nails! They are also kid friendly!
I have a toe infection in my 2 big toes from my pedicure. I am on antibiotics for 2 weeks and they are painful. I will never return or recommend them.
I came to this place few times, the first couple times it was ok. But the last few times it wasn't a good experience.
went in , showed them a picture and matched it spot on , good conversation, and very friendly
Went here for the first time today and will definitely be coming back. Emily did such an amazing job and we had great conversations. Thank you for the great experience
Place Pictures
Diamond Nails & Spa Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
How to go there
Location
Places
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