Hero image

Lucy's Beauty Salon

+1 909-986-0397
Ontario, CA 91761 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Lucy's Beauty Salon

Strengths:
1. Trustworthy staff: One comment mentions that the salon has earned their trust, particularly mentioning Caro and Lolis as the best stylists. 2. Reasonable prices: Another comment states that the salon offers reasonable prices for men's haircuts, suggesting that they are affordable. 3. Long-standing clientele: One comment mentions that they have been coming to the salon for over 10 years, indicating that they have a loyal customer base. 4. Good with children: A comment mentions that the salon does a great job with cutting children's hair, highlighting their expertise in this area.
Weaknesses:
1. Inconsistent quality: Several comments express dissatisfaction with the quality of service received. One customer mentions that their hair was cut more than it was supposed to be and they were unable to get the desired hair color. Another customer had their hair dye wash off after a few days, resulting in a different color than intended. 2. Lack of professionalism: One comment describes a negative experience where they felt ignored by the staff, who were seen taking new customers instead of attending to existing ones. It also mentions that the hairstylist was on their phone and ignored them. This suggests a lack of professionalism and poor customer service. 3. Uneven cutting: A customer expresses disappointment with their haircut, mentioning that the stylist cut their hair unevenly, resulting in a terrible appearance. 4. Busy and overcrowded: One comment advises going early in the morning on weekdays to avoid the rush as the salon gets very busy. This suggests that the salon may be overcrowded at peak times, potentially leading to longer waiting times and rushed services.
Overall, Lucy's Beauty Salon has several weaknesses that could be negatively impacting their reputation. Inconsistent service quality, lack of professionalism, and overcrowding during busy times are all areas that need improvement to provide a better experience for customers. However, the salon also has strengths such as a loyal clientele, reasonable prices, and expertise in cutting children's hair, which can be leveraged to attract and retain customers. Addressing the weaknesses and emphasizing the strengths can help Lucy's Beauty Salon improve their overall reputation and customer satisfaction.


Best TL Reviews

they call themselves a salon? as if! they should change their name to "Lucy's Barbershop" it was my first time here.
they try to work fast with you which isn't good on the hair ( especially when bleaching ), this woman, Lolis cut my hair more than it was supposed to be and couldn't dye my hair ( silver ) the way i wanted for no explainable reason so i had to dye it red ( as recommend ) i waited three days to wash my hair after gettng it done and that was enough for "permanent" hair dye to wash off, it was no longer red but FUCHSIA and the ends of my hair were faded AF. i really wish i had the option to send a picture bc it's just horrible. horrible service. do not recommend getting your hair done ladies.
the salon across the street from them did a much better work, a bit more expensive but it was worth it.
It's tough to trust someone new with your hair, weather is a comb over, fade or buzz cut this place has earned my trust. All personnel is legit but Caro and Lolis are the best ????
dyed my hair here for about $110 and it was worth it cuz the nice lady did it the way I wanted it 100% she did her assignment and got an A+ I love my black hair w/ red stripes
Reasonable price for men haircuts.
Tengo mas de 10 años cortándome el pelo aqui.
worst experience I took my son for a hair cut and was rudedly ignored while they took other people who had just arrived ???? and hair stylist on their phone pretended to not see us there waiting I can say I will never step foot in this place again They have a list and don't go by it then just remove it makes no sense.
Came in to cut my dead ends. She showed me a small piece she was going to cut, not even half an inch and she ended up cutting two or more inches off. She kept my head down so I didn’t see my hair until she was done. On top of that, she cut my layers unevenly so it looks terrible. Don’t recommend.
I have taken my boys here for a while for haircuts. They do a great job with them. I recommend going early in the morning on weekends or better weekdays because for a small place they get very busy. My boys get their hair cut by Blanca.

Lucy's Beauty Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 08:00 AM - 06:00 PM
Sunday 09:00 AM - 04:00 PM

How to go there

Location