Quick Facts About Nifty Nails INC
Nifty Nails INC has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the place, we will analyze the comments and highlight the key points.
Starting with the negative comments, it is clear that cleanliness is a major concern for customers. Multiple comments describe the salon as filthy, disgusting, and unsanitary. This raises questions about the hygiene practices of the establishment and the attention given to maintaining a clean environment. This weakness can be a major deterrent for potential customers who prioritize cleanliness and hygiene when choosing a nail salon. It also indicates poor business management as the owners/employees seem to overlook the cleanliness issues, which is disappointing for the customers.
Another weakness highlighted in the negative comments is poor application of acrylic overlays and gel polish. Customers complain about the acrylics not being thinned out properly, resulting in uneven application and a sloppy appearance. In addition, some customers mention that the gel polish was applied incorrectly, leading to a messy outcome. These issues suggest a lack of attention to detail and a lack of skill or expertise on the part of the technicians. In a competitive industry, where customers pay for quality services, such weaknesses can harm the reputation of the salon and affect customer satisfaction.
There are also some complaints about communication and language barriers. One customer mentions that the technicians are not fluent in English, which makes it difficult to communicate their needs or preferences. This can be frustrating for customers who want to clearly convey their expectations to ensure a satisfactory result. Improving communication skills and addressing language barriers could be a potential area for improvement for Nifty Nails INC.
Despite these weaknesses, there are also positive comments that highlight the strengths of the salon. Some customers praise the pedicures and express satisfaction with the services provided. One customer even mentions being a repeat customer for two years, indicating a level of customer loyalty and satisfaction. This suggests that there are technicians at Nifty Nails INC who have the skills and expertise to produce good results, particularly in pedicures.
Cleanliness is also mentioned positively in one comment, with a customer describing the salon as clean and elegant. This shows that there may be inconsistencies in the level of cleanliness, indicating that the establishment is capable of maintaining a clean environment when attention is given to it. This strength should be emphasized and consistently maintained to attract and retain customers who value cleanliness.
Another strength highlighted by a customer is the pricing of services. The customer mentions that the prices are very good, particularly for gel manicure and pedicure. Affordable prices can be a competitive advantage for the salon, attracting customers who are looking for quality services at a reasonable cost.
Customer service is also mentioned positively, with one customer praising the excellent service and attention to their needs. This indicates that there are employees who provide a great customer experience and are attentive to the customers' preferences and requirements. Such positive customer service can contribute to customer satisfaction and loyalty.
In conclusion, Nifty Nails INC has a range of strengths and weaknesses based on customer comments. The weaknesses include cleanliness issues, inconsistent application of acrylic overlays and gel polish, language barriers, and a potential lack of attention to detail. However, there are also strengths such as positive customer service, good pricing, and the ability to provide satisfying pedicures. By addressing the weaknesses and consistently maintaining the strengths, Nifty Nails INC can improve its overall reputation and attract more satisfied customers.
Best TL Reviews
This is my first and LAST time coming to this establishment! I have NEVER in all my life seen a nail salon so filthy...
It was quite surprising to see it not bother the owners/employees!
I sat down and left…
I’m highly disappointed!
It was absolutely DISGUSTING!
The place hasn’t been cleaned in over how long… poor business management, hospitality, cleanliness/sanitization skills. This is a very delicate time… they should be taking ALL the precautions needed to prevent the spread of bacteria. I rate them a 0 out of 0!
They give great pedicures never left unsatisfied when they do my pedicures but acrylics I got charged $5 extra because I chose coffin instead of square which I never heard of but none the less it’s a great salon
Acrylic overlay was not thinned out, so the polish looks like runs past the nail bed unto the cuticle/skin. Thick some place and thin in others. My cuticles look like I chewed with someone else's teeth
I've been a repeat customer for this business for almost 2 years - acrylics and pedi. Mr Lee always makes my nails look amazing!!! I moved north to Hollywood but willing to drive out my way to go to see him! Just make sure you call to get scheduled!! They are usually very busy
Didn't expect this based on the outside. The salon is very clean and elegant. The techs are good. Not to fluent in English so it makes it s little hard but overall great and friendly! Prices are very good! Gel manicure and pedicure $48
I left with bloody cuticles on my fingers, the gel polish on my nails and toes were sloppy and not applied correctly. This place is unsanitary. I will never wish for my worst w
Enemy to go to this establishment. I’m so embarrassed of the out come of nails.
The early bird gets the worm on a Saturday!!! My friend and I came here right when they opened and thank goodness because boy did they get busy fast Lisa did my nails, feet, and eyebrows and Ann did my friend. Very pleasant and clean right when we walked in. Definitely will be back. Normal prices and clean clean clean.
Excellent service great price also each barber pays attention to your needs.
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