Quick Facts About Angel Nails
Angel Nails place has received a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the salon, we will examine the comments provided.
Strengths:
1. Talented and Friendly Staff: Multiple customers mentioned that the new staff at Angel Nails place are talented and friendly. They appreciated the positive and welcoming atmosphere created by the staff members. This indicates that the salon has successfully built a team of skilled and personable nail technicians.
2. Clean and Organized Salon: Several customers commended the cleanliness and organization of Angel Nails place. A clean and organized environment is essential in a nail salon as it contributes to a positive customer experience and indicates professionalism.
3. Attention to Detail: The salon's ability to pay attention to the customer's specific requests and replicate designs from pictures is appreciated by many patrons. This suggests that the staff at Angel Nails place are meticulous and strive for customer satisfaction.
4. Long-lasting Results: Some customers mentioned that their nails from Angel Nails place lasted longer without any breakage. This suggests that the salon may use quality products and techniques, resulting in a durable manicure or set of nails.
Weaknesses:
1. Previous Poor Experience: One customer mentioned having a horrible experience prior to the new ownership. This indicates that the salon had a reputation for providing subpar service in the past, which could have a negative impact on its reputation and the trust of potential customers.
2. Loss of Key Staff: One comment mentioned that a dip technician, Jo, no longer works at Angel Nails place. Losing key staff members can be a weakness for a salon as it disrupts the consistency and quality of service provided. This loss may affect customer loyalty, especially if Jo was highly regarded by clients.
3. Refusal to Honor Gift Certificates: A customer complained about the new owner's refusal to honor existing gift certificates. This can be seen as poor customer service and may result in dissatisfaction among customers who were expecting to redeem their certificates.
4. Rude Owner: A negative comment mentioned that the new owner was rude. Rude behavior from the owner reflects poorly on the salon as a whole and can greatly impact the overall customer experience. It is important for salon owners to maintain a professional and respectful attitude towards their customers.
In conclusion, Angel Nails place has some notable strengths including talented and friendly staff, a clean and organized salon, attention to detail, and long-lasting results. However, there are weaknesses such as a previous poor reputation, the loss of key staff, the refusal to honor gift certificates, and a rude owner. These weaknesses should be addressed in order to improve customer satisfaction and maintain a positive reputation in the community.
Best TL Reviews
I am so happy this salon was recently purchased by new owners. Prior I went in once and the treatment was horrible. Today I went in and had the best set of nails done by a very talented woman who used to work at a another local salon. They are so friendly and positive and the salon is very clean and organized. Definitely recommend you checking them out. Old Owners and staff are gone thank God!
They do so good here and they are so sweet, there not rough and even when they are it doesn’t hurt my first experience was the best, I’ve been to many nail salons and this one definitely makes me wanna come back. Even when there packed and in a rush they do very good.
Hands down one of the best places to get your nails done. They were so nice, patient, and did exactly what I showed in the picture I brought! This is hands down the only nail salon I will be going to.
I used to have to drive down to Folsom to find someone to do great longer acrylics but Angel nails are now my new favorite spot! They did AMAZING!
Update:
New ownership. My dip technician, Jo, no longer works here.
I come here every 3 weeks for dip powder, sometimes a pedi, and have been extremely pleased every time! This manicure was by far my favorite ????
These guys are absolutely the best! Literally hands-down. I’ve been coming here for about a year and a half and I actually drive all the way from grass Valley because they are worth the hour and a half drive! They take so much pride in their work. They take their time, make you feel welcomed and relaxed and their work reflects that! I am absolutely thrilled every single time. And my nails last forever! They never break and stay super shiny until I come in for a fill.
I used to go to this salon religiously until the new owner took over and completely ruined what was an amazing nail salon. The new owner got rid of the amazing staff, refused to honor existing gift certificates and is incredibly rude. It was a huge loss for our town
I was nervous to change nail guys because I am a creature of habit... but I got EXACTLY what I was hoping for. Will definitely go back!
****UPDATE****
I went back for a fill and the contrast was so extreme. I showed him a pic of my nails that he did before... and assuming I didn't Have to hover... I let him work. He cut them waaaay too short and then proceeded to blame it on me and say my pic was "dark." BTW it was the photo used in this review. I let him finish, I paid and tipped him, then I left unhappy, never to come back.
Making a mistake is one thing, you can fix that... but blaming me for his shortcomings and getting annoyed with me is not someone I want to give my money to!
Place Pictures
Angel Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 06:00 PM |
|---|---|
| Tuesday | 09:30 AM - 06:00 PM |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:30 AM - 05:00 PM |
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