Quick Facts About Hollywood Salon
Hollywood Salon has received a mix of positive and negative feedback from customers. In order to assess the strengths and weaknesses of the salon, let's analyze the comments provided.
Starting with the positive comments, several customers have expressed satisfaction with the service at Hollywood Salon. One customer mentions that they keep coming back to the salon because of the welcoming atmosphere and lack of rush. Another customer specifically highlights the relaxing experience of the pedicure. This demonstrates that the salon excels in providing a warm and relaxing environment for customers.
Additionally, one customer praises the staff members, specifically mentioning Tom's skills in nail services and Tina's expertise in pedicures. This suggests that there are talented and experienced employees at the salon who are capable of delivering excellent results.
Furthermore, a couple who visited the salon for manicures and pedicures mentions that everything looked even and clean on both themselves and their partner. They also appreciate the observant staff members who ensured their comfort without prompting. This indicates that the salon pays attention to detail and prioritizes cleanliness, which are important strengths for a salon.
Moreover, it is noted that Hollywood Salon takes measures to maintain cleanliness, such as using protective bags in the tub during pedicures and staggered seating for clients. The presence of protective plexiglass and masks worn by the staff further demonstrates the salon's commitment to maintaining hygiene standards, which is a crucial strength in the current pandemic situation.
On the other hand, the negative comments highlight some weaknesses of Hollywood Salon. One customer expresses disappointment with the chipping gel top coat and the failure to deliver the requested nail design. They feel that they paid for subpar quality and vowed to never return to the salon. This indicates a lack of consistency in the quality of services provided.
Another customer complains about the refusal to do a specific marble nail design on gel nails, despite it being advertised. This suggests a lack of communication and clarity in terms of the salon's abilities and limitations. The customer also feels that a 10-year-old could have done a better job, indicating a lack of skill or attention to detail from the nail technician.
Additionally, one customer recounts a negative experience with a non-English-speaking nail technician who did not understand their requests and was rough during the service, despite being informed about the pain. This highlights a lack of effective communication and suggests that the salon may not invest enough in training its employees or ensuring customer satisfaction.
Moreover, a customer shares their dissatisfaction with the gel removal service, stating that the nail technician used her own nails and an electric filer, leading to weak and brittle nails. They were charged $10 for this service, which they perceive as poor quality. This reveals a lack of professionalism and proper technique in providing the requested service.
In conclusion, Hollywood Salon has both strengths and weaknesses. The salon excels in creating a welcoming and relaxing atmosphere, with talented staff members who can deliver satisfying results. Additionally, the salon is mindful of cleanliness and hygiene. However, there are weaknesses in terms of consistency, communication, and professionalism, as indicated by some negative experiences shared by customers. Addressing and improving upon these weaknesses can help further enhance the reputation and customer satisfaction at Hollywood Salon.
Best TL Reviews
And I'm ready for Vday! Had a design in mind and it came out better than I imagined. Found this place when I moved on this side of town and I keep coming back because of the service. I feel welcomed everytime and not rushed. Would recommend. Also had a pedicure done and was sooo relaxing... love this place.
Terrible! Had my nails done Saturday, its Tuesday now and the gel top coat is already chipping. Also asked for my nails to be done a certain design and didn't get what I wanted. The color is the same but the lady was lazy and did the design how she wanted. I'm very disappointed. Paid $36 for this garbage. I will not be back and will not recommend this place to anyone.
I’ve been going here for a few years now. Tom is amazing at nails and Tina is amazing at pedicures!
My partner and I got Mani pedis
I had a design I wanted but they said they did not have the skill level to complete it. I appreciated their honesty and opted for just a solid color.
Everything looks even and clean on myself and my partner.
The staff were both pretty observant if anything may have not been the most comfortable without having to say anything.
They were very polite and kind.
I looked like they kept everything pretty clean. They have those bags in the tub to help protect when doing pedis which I always like and makes me feel more confident in their cleanliness. They even seemed to stagger seating for clients not sitting them where someone just say recently. They do have a protective plexiglass at the Mani stations and they wear masks.
I would go there again
I requested a design that was on the gel nails and they would not do it for me. They couldn't tell me why they wouldn't do the marble nail design they advertised on the gel nails. They did not take pride in their work. A 10 year old would have done a better job. I will never go there again!
I came in for a french tip pedicure with gel polish & I was happily greated who I believe was the manager, had a great service very clean & detailed as well as gentle, noticed I was stressed & gave me a great foot/leg massage as well as a hot towel compress & exfoliating scrub! He was very kind & so was I, I think if you go in being kind & understanding of a business you'll most likely be treated the same way, I left a great tip & I thought for the service & quality itself it was a great price & a kind experience, I'll definitely be going back anytime I'm in Tucson ????
The lady who worked on my nails spoke 0 English and didn't understand a word I said. As you can see, I'm in a cast. She was still rough on my hands after I told her she was hurting me. The pain wasn't even worth it. I've been here 3 times. My first visit was amazing, but these last two convinced me to never come back. I wasted my time and my money. Please pay attention to your employees if you want the business.
I asked for a gel removal and this is what I got.
The lady working on my nails started peeling off the gel polish with her own nails, and filing down my nails too much with the electric filer. My nails are extremely weak and brittle after this service and they continue to break more each day.
Moreover, I was charged $10 for this service.
See for yourself the results.
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Hollywood Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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