Quick Facts About Princess Beauty Supply
Princess Beauty Supply place, based on the comments provided, has both strengths and weaknesses. This analysis will delve into these aspects in detail.
One potential strength of Princess Beauty Supply place is its proximity to customers' houses, as mentioned by one commenter. Being conveniently located can attract more customers and encourage them to visit the store more frequently. This is particularly advantageous for customers who value convenience and may choose this store over others due to its proximity.
Another strength of the store is its selection and neatness. One customer mentioned that the store had a good selection of products and was relatively clutter-free compared to other stores. Having a wide range of products can attract diverse customers and fulfill their needs, while a well-organized store can enhance the shopping experience.
Furthermore, one commenter appreciated the store's initiative to call another store to check inventory when it was out of a specific item. This shows that the store is willing to accommodate customers' needs even if they do not have the desired product in stock. Such proactive customer service can build customer loyalty and satisfaction.
However, the weaknesses highlighted in the comments should not be overlooked. One significant weakness is the perceived racism experienced by customers. One commenter accused the clerk of racist behavior by allegedly providing different responses to customers inquiring about the same item based on their race. Racism can alienate potential and existing customers, leading to negative word of mouth and reputational damage for the store.
Another weakness mentioned is the lack of price tags on most items. This can create inconvenience for customers, as they have to ask for prices or rely on the cashier to inform them. Not having visible price tags can also give the impression of hidden costs or the potential for being overcharged. Clear pricing is essential for transparency and customer trust.
Another issue raised in the comments is poor customer service. Customers noted a lack of greetings and a cashier who seemed distracted by socializing with friends. This can create a negative shopping experience and dissuade customers from returning. Good customer service, including friendly greetings and attentiveness to customer needs, is crucial for customer satisfaction and loyalty.
Additionally, perceptions of racial profiling and discrimination were mentioned, where customers felt they were being watched suspiciously due to their race. This kind of treatment can lead to customer discomfort and contribute to a negative reputation for the store. Cultural sensitivity and diversity training for employees may be necessary to address these concerns and ensure a welcoming shopping experience for all customers.
Furthermore, the store's temperature and ventilation were criticized, with one customer commenting that it felt hot and stuffy. This can make the shopping experience uncomfortable and detract from the overall enjoyment of the store.
Finally, the store's prices were criticized by one commenter who claimed they were triple the prices found elsewhere. Higher prices can deter price-sensitive customers from making purchases and encourage them to seek better deals elsewhere.
In conclusion, Princess Beauty Supply place has several strengths, such as proximity to customers' houses, a good selection of products, and proactive customer service through inventory checks. However, weaknesses in the form of perceived racism, lack of price tags, poor customer service, potential racial profiling, uncomfortable store conditions, and higher prices were also identified. Addressing these weaknesses and improving customer experiences will be crucial for the store to thrive and retain customers in a competitive market.
Best TL Reviews
I stopped by with all indications the store was open, and found the door locked. I came back a few minutes later & was allowed inside. I overheard the clerk tell one customer they had a certain item. Another shopper came in & asked for " the exact same thing" and the clerk told this person that they did not have it. It seems this was blatant racism. After seeing this, I dropped my items on the counter, and left to shop elsewhere. Eastern Indian folks in Savannah should not be racist. Also, the items I almost bought were triple the price at this store.
Proximity to my house is about the only plus. Literally nothing have prices on it. No hello,very much lacking customer service. The counter is so high u can barely read the card reader to pay or see the amount. The cashier today was too busy socializing with her friends in there than anything. I'd rather visit a different location
One store was out of what my wife needed however, the sales associate call another store to check inventory. They did have what see needed!
You'll hair store owners need to clearly understand that your business wouldn't be nothing without BLACK PEOPLE....SO STOP Watching US!!! THINK OF THIS WHAT OTHER RACE COME INTO YOUR STORES AND SPEND 100'S PUT SOME RESPECT ON OUR NAMES
I purchased here for the 1st time the other day. Giving a 3 star based solely on selection & the ability to move around in the store without all the clutter you see in others. However, they do watch you closely as if you're automatically going to steal just because you're a "certain race" which is not courteous at all for any business. Some of us have morals & money. Treating every minority customer who comes to sow into your business as if they're already guilty of or known for theft will eventually cause you to lose a lot in life. Neither is it a good look or reputation to carry. The owner needs to work on that representation with his/her employees through cultural diversity trainings & awareness. I won't be spending there again.
Awesome place to shop. They give military discounts and are super helpful with whatever you need. Prices are extremely reasonable and they have a better selection than most local beauty supply stores.
Store was hot and stuffy. No price tags on the bulk of their items
My wife always shop here. Great deals
Place Pictures
Princess Beauty Supply Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
Places
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