Skibo Barber Shop

+1 910-864-2739

2318 Paintersmill Dr, Fayetteville, NC 28304 United States of America

Open Today: -

Quick Facts About Skibo Barber Shop

Skibo Barber Shop has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the place. Below is an analysis of these comments:

Strengths:

1. Talented and professional barbers: According to several comments, Skibo Barber Shop is recognized for having skilled and experienced barbers. This suggests that customers can expect high-quality haircuts and grooming services.

2. Clean and family-friendly environment: The barbershop is consistently described as clean and family-friendly, indicating that it is a welcoming and comfortable place for customers of all ages. This positive atmosphere can contribute to customer satisfaction and loyalty.

3. Personalized service: The comment mentioning that each barber takes their time to ensure customer satisfaction suggests that the barbers at Skibo Barber Shop prioritize providing individualized attention and ensuring that every customer is happy with their service.

4. Positive recommendation from others: One of the comments mentions that a nice lady from a hair product store recommended Skibo Barber Shop. This implies that the barbershop has established a positive reputation and is trusted by customers, which can attract new clients.

5. Great choice in location and appearance: A comment notes that the inside and outside of the shop are well-organized, clean, and visually appealing. This suggests that the barbershop has made efforts to create an inviting and professional atmosphere, enhancing the overall customer experience.

Weaknesses:

1. Lack of initial greeting and personalized service: One negative review highlights the issue of not being greeted upon entering the barbershop and the lack of attention from the barbers. This suggests that some customers may feel ignored or neglected, leading to dissatisfaction.

2. Inconsistent customer service: The comment mentioning that customers who arrived after the reviewer were being served first suggests a lack of fairness and consistency in providing service. This inconsistency can result in frustration and disappointment among customers who expect equal and timely treatment.

3. Unprofessional behavior: One comment describes the barbers as unprofessional, rude, and needing to "grow up." Such behavior can deter customers from returning and may result in negative word-of-mouth, potentially harming the reputation of the barbershop.

4. Incorrect location information: A customer mentions that the address and picture of the barbershop's location were incorrect, causing confusion and inconvenience. This suggests that there may be a need for better communication and accurate information to ensure a smooth customer experience.

5. Inconsistent opening hours: A customer mentions that the barbershop appeared to be closed during posted business hours. Inconsistencies or changes to operating hours can frustrate customers who rely on the advertised schedule, potentially leading to missed appointments or wasted time.

In conclusion, Skibo Barber Shop has several strengths, including talented barbers, a clean and family-friendly environment, personalized service, positive recommendations, and a visually appealing appearance. However, the barbershop also faces weaknesses such as inconsistent customer service, unprofessional behavior, incorrect location information, and inconsistent opening hours. Addressing these weaknesses can help improve the overall customer experience and reputation of Skibo Barber Shop.

Best TL Reviews

Skibo barbershop is full of very talented and professional barbers. You are greeted as soon as you walk through the door. The barbershop is alway very clean and family friendly. Each barber takes their time to ensure that you are satisfied every time. I will definitely continue to visit this shop. By far one of the best barbershops in N.C.

If I could give them 0 stars I would. I went there to get a cut and when I walked through the door, no one greeted me. They just looked at me and kept talking amongst themselves. It was my first time at this shop so I was a little shy to speak to someone about cutting my hair. So I just sat in line with the other men waiting to be helped. I hoped that once it was my turn, a barber would have offered to cut my hair. What annoyed me was that customers that walked in after me, were being helped before me. They may have had an appointment but the fact that I sat there for almost an hour and NO ONE asked if they could help me is ridiculous. I’ve been to other barber shops and this was my very first experience where not one barber offered to help! I was sooo pissed! I only went to Skibo Barber Shop bc a very nice lady from a hair product store recommended that I go there for a cut and my regular barber wasn’t available. Needless to say, I will not go back and I will not recommend this barber shop to anyone. I’m sure if I were a man I would have had better customer service.

I drove pass and i needed the back of my hair cut. I decided to stop by and im glad i did very nice & friendly place. And the guy that cut my hair was very quiet & professional. Everyone was friendly and greeted me as i came in and went out. I found me a new Barber. Shout out to Murrell

Mistakenly drove down the street to the gas station called Short Stop because that's currently what the address and picture depict. I suggested an edit to correct this. I found the correct location and currently the pictures and correct location submitted by me are under review. I'm rating 2 stars because of incorrect location and not being open during posted business hours. As of right now there are no signs or posts of any kind showing an indication to be closed during posted business hours. The 2 stars are for great choice in location and appearance. The inside and outside of the shop appears to be well organized and very clean along with all stores of The Shoppes at Park Place.

My husband went inside to check if they did walk in's. And they were very unprofessional! Very rude! If they don't like their jobs then they should go do something else! You don't treat people that way! Seems like the barbers need to grow up!!!

Best barbershop in Fayetteville, NC hands down. No Debate!! I won't even go to any other barbershop. They like family..

T-Mack and Munn are my guys.

Not even closing time and they're already closed. SMH

Great barber shop. Very clean place and a professional staff. Rob gave me a good cut...will definitely be back.