Jaslyn Nail Spa

+1 864-902-8020

428 Hyatt St B, Gaffney, SC 29341 United States of America

Open Today: -

Quick Facts About Jaslyn Nail Spa

Jaslyn Nail Spa has received a range of feedback from customers, which can provide insight into the strengths and weaknesses of the business. Overall, there are both positive and negative aspects to consider.

One strength of Jaslyn Nail Spa is their efficiency with appointments. Several customers mentioned that they were able to get in for their appointment right away or shortly after arriving. This indicates that the spa values punctuality and tries to accommodate customers as best as possible. Additionally, the fact that they take appointments and prioritize them shows that they prioritize customer convenience and allow for better planning of their services.

Another strength mentioned by customers is the skill and quality of the technicians. Customers reported that their tech did a great job on their nails and took their time to ensure satisfaction. This attention to detail and precision demonstrates the expertise of the staff at Jaslyn Nail Spa. Customers specifically mentioned the metallic blue color and color changing gel, indicating that the spa offers unique and trendy options for nail treatments.

The family-owned nature of the business was also considered a positive aspect by a customer. It adds a personal touch and can create a warm and welcoming atmosphere for customers. Additionally, the prices were mentioned as being reasonable, which is a significant strength for those seeking affordable nail services.

However, there are also weaknesses that have been highlighted by customers. One recurring complaint is the cleanliness and thoroughness of the service. One customer mentioned that the tech did not clean and polish around their fingers, and another customer mentioned being cut during the service. These incidents suggest that there may be room for improvement in terms of hygiene and attention to detail in the salon.

The pricing at Jaslyn Nail Spa was seen as a weakness by some customers. Several individuals mentioned that they felt the prices were high compared to other salons in the area. One customer specifically highlighted paying $50 for a spa pedicure, while they had paid significantly less elsewhere. This may hinder the salon's ability to attract price-conscious customers and could be an area for potential improvement.

Furthermore, the salon's small size and limited staffing seemed to be a disadvantage for some customers. This led to longer wait times, even for those with appointments. Additionally, the fact that only two employees were present during one visit might suggest that the salon is understaffed to handle the demand adequately. Expanding the team or managing scheduling more effectively could be potential solutions to address this weakness.

Another negative aspect mentioned by a customer was the dissatisfaction with a gel manicure. The customer claimed that the gel started to come off within a week, but they were told they would be charged for a touch-up. This poor customer service experience reflects a lack of understanding and accommodation for the customer's concern, which can strongly affect customer satisfaction and loyalty.

Despite the negative feedback, several customers had positive experiences at Jaslyn Nail Spa. They praised the salon for the range of services offered and the professionalism of the technicians. The variety of colors available and the overall cleanliness and relaxing atmosphere were also mentioned as strengths. These positive experiences indicate that the salon has the potential to provide an enjoyable and satisfactory service to its customers.

In conclusion, Jaslyn Nail Spa has several strengths, including efficiency with appointments, skillful technicians, a family-owned atmosphere, and reasonable prices. However, there are areas for improvement, such as hygiene and attention to detail, pricing competitiveness, adequate staffing, and customer service. By addressing these weaknesses, Jaslyn Nail Spa can strive to provide a consistently positive experience for its customers and enhance its reputation in the industry.

Best TL Reviews

Made an appointment. I was taken in right away. I wanted the metallic blue color. It wasn't available. But the color changing gel was perfect. My tech did a great job. Today falls on a Sat. I recommend making an appointment. I've did a walk in before. They got me in as soon as possible. Keep in mind appointment come first. Cute family owned business. Prices are reasonable. I will be back!

Overall the business was ok …he didn’t clean then polish around my fingers tho and cut me …but other than that good .

You can not enter without a mask! Parking lot is kind of small.. And the prices are the highest I have seen in a long time, 50 bucks for a spa pedicure. Same thing would cost me 28 or 35 somewhere else. They prefer to take appointments and I felt they didn't care too much about getting me on the schedule. They were on an hour wait for a walk-in service. They do take walk-ins she said but I couldn't wait an hour.. only two employees were there.. Small place located in a strip shopping center.

Worst salon I’ve ever been to! Every salon in Gaffney was booked except this one and now I know why. Had an appointment, still waited 40 minutes. Then the guy overcharged me by $16 so I had to go back for a refund of that money. THEN…I called today to tell him I needed one hand redone because the gel was already coming off. He said it had been over a week so they would have to charge me. What?!?!?! It’s been one week and one day…Sunday…the day they are not even open! I’ll never go back again. Save yourself the trouble and go to Gaffney Nails or Magic Nails. This place was awful and a waste of money.

They did a great job on our nails! I did ombré dip powder and my daughter did acrylics with design. They were very precise and took their time to make sure we were happy with our nails before we left. This will be the only place we go to get our nails done going forward we really enjoyed the experience!

I recently had a knee replacement and couldn't do my toenails so I scheduled an appointment today. Best pedi I've ever had! He took his time and was very patient with the fact that I have difficulty lifting my foot. I'll be treating myself again soon!

They did an amazing job on my Mani/pedi for Valentine's

I called because I broke a nail. They said come right down. I checked in and only waited 15 minutes! She did a great job. Very clean and relaxing place. Huge variety of colors to choose from.