Quick Facts About Q Beauty Supply
Q Beauty Supply Place is a beauty supply store that has received mixed reviews from customers. In order to analyze the strengths and weaknesses of this store, let us break down the comments provided.
Starting with the positive aspects, one customer mentioned that the people working at the store are nice. This indicates that the staff is friendly and helpful, which creates a welcoming atmosphere for customers. Additionally, this customer appreciated the fact that the store does not close its doors early like another beauty supply store nearby. This shows that Q Beauty Supply Place values customer satisfaction and is committed to providing service during their stated business hours.
On the other hand, there are negative comments that point out weaknesses of Q Beauty Supply Place. One customer mentioned that they had to wait 20 minutes for the store to open at the specified time of 10 am. This indicates a lack of punctuality and organization on behalf of the store. It also highlights the need for the store to update its hours of operation to accurately reflect when they will be open.
Another weakness that was mentioned is the poor quality of the hair sold at the store. A customer claimed that they purchased virgin hair for $79 per bundle, but it became completely tangled within 5 days. This indicates a lack of quality control and raises doubts about the authenticity of the products being sold. This negative experience is also likely to deter potential customers from purchasing hair from Q Beauty Supply Place.
Another negative comment mentioned dissatisfaction with the staff. The customer mentioned that the staff at the store ignored them while having a conversation and did not provide any assistance when asked about the price of a product. This indicates poor customer service and a lack of professional behavior from the staff. This kind of experience can leave a negative impression on customers and drive them to seek alternatives.
There is also a comment regarding racial profiling at the store. The customer felt marginalized and claimed that an older man in the store was watching them. This accusation is serious and indicates a potential lack of tolerance and inclusivity within the store. Such incidents can damage the reputation of the store and deter customers who value diversity and equal treatment.
Despite these weaknesses, there are positive comments that highlight some strengths of Q Beauty Supply Place. One customer mentioned that the store has a wide range of products and that they were able to find everything they needed. This indicates that the store has a diverse inventory, which can attract customers looking for variety and convenience.
Additionally, there is a comment praising the store for its excellent weave and wigs. The customer mentioned that they have been purchasing hair and wigs from the store for years and have always been satisfied with their purchases. This indicates that Q Beauty Supply Place has a reputation for selling quality products in terms of hair and wigs. Customers who prioritize the quality of these products may find value in shopping at this store.
In conclusion, Q Beauty Supply Place has both strengths and weaknesses. Some strengths include friendly staff, a wide range of products, and good quality hair and wigs. However, it also has weaknesses such as a lack of punctuality, poor quality control for certain products, inadequate customer service, and allegations of racial profiling. Addressing these weaknesses would be crucial for the store to improve its overall reputation and customer satisfaction.
Best TL Reviews
Nice people working there. Also the don't close the door 10 minutes early like Chapel Beauty that is around the corner. Will be shopping here from now on. Thanks Q
Waited 20 mins for them to open at 10. Left and came back at 10:20, still closed. They need to update their hrs bc it’s not accurate.
Do not. I repeat do not buy hair from this store. I paid $79/bundle for virgin hair and the hair is completely tangled up in 5 days. The hair was so tangled I had to cut it out, there was nothing I could do. Do not buy hair from here and stop supporting them. There are plenty of Black owned business that sell good quality hair.
Really super nice guy working here. I recommend enthusiastically.
Beauty supply store, had every thing i needed plus nice other things i could use.
Excellent weave and wigs! Been buying my hair and wigs from here for years and have never been unhappy with my purchase. Anyone that complains about the wigs being poor quality probably bought a cheap one made of synthetic hair for about $25-$30 and thought it was going to last a lifetime. You get what you pay for when it comes to buying hair and wigs.
The store is great has a bunch of products. But THE STAFF, I walked up around 12pm on a Sunday to the cashiers who continued to carry their conversation. I finally got one of them to somewhat notice me ( a short black girl with glasses, had her hair half up and down, medium build) she DIDNT greet me AT ALL. NO EYE CONTACT. I said “hey, can you tell me the price of this please?” STILL NO RESPONSE NO EYE CONTACT, scanned it so I can see, said NOTHING. So I put it back and decided to put the rest of my stuff back. AND I TOOK MYSELF TO THE OTHER BEAUTY SUPPLY STORE UP THE BLOCK.
You guys would be 10x better hiring staff that actually are committed. I’m sure there’s someone who would love and appreciate that job
Just a few minutes ago, today on 5-19-2019, I purchased some hair dye from this location. As soon as I walked into the store, an older man was sitting in the front doing nothing. As soon as I started looking for the hair dye, he gets up and pretends to put some merchandising away. When really he was watching me. I wasn’t even in the store 5 mins Bc I knew exactly what I wanted. I’m tired of these beauty supply stores like the one here, profiling African American people. I will definitely post a picture of this store on my social media. I will now start shopping at black owned beauty supplies. This is ridiculous and pathetic, this store should be ashamed.
Q Beauty Supply Info
Amenities
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Health & safety
Accessibility
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Payments
Today
Opening Hours
Monday | 10:00 AM - 08:00 PM |
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Tuesday | 10:00 AM - 08:00 PM |
Wednesday | 10:00 AM - 08:00 PM |
Thursday | 10:00 AM - 08:00 PM |
Friday | 10:00 AM - 08:00 PM |
Saturday | 10:00 AM - 08:00 PM |
Sunday | 02:00 AM - 06:30 PM |
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