Star Nail & Pedi

+1 208-939-0901

3210 E Chinden Blvd # 102, Eagle, ID 83616 United States of America

Open Today: -

Quick Facts About Star Nail & Pedi

Star Nail & Pedi place is a nail salon that has both strengths and weaknesses, as indicated by the comments provided by customers. In order to understand the strengths and weaknesses of the salon, it is important to analyze the comments and identify common themes.

Starting with the strengths, one customer mentions the wonderful customer service and how the staff knows the customer's name. This indicates that the salon values personalized customer service and creates a welcoming atmosphere. Another strength highlighted by a different customer is the talent of a nail technician named TeeTee. This indicates that the salon has skilled and talented staff members who can provide high-quality nail services. Another strength mentioned is the ability to accommodate same-day appointments, as mentioned by a customer who had ingrown toenails. This indicates that the salon is efficient and responsive to customer needs.

In terms of weaknesses, multiple customers mention issues with the quality of the service provided. One customer experienced redness and inflammation on their toes after a pedicure, indicating a potential issue with hygiene practices or product quality. Another customer experienced cuts along their cuticles during an acrylic fill, suggesting a lack of attention to detail and care by the technician. The same customer also mentioned that the nail technician did not properly apply the acrylic, leaving an unpainted area and a visible line between the old and new acrylic. These weaknesses suggest a lack of consistency and quality control in the nail services provided by the salon.

Another weakness highlighted by a customer is the confusion and dissatisfaction with pricing. The customer brought their own regular polish but was still charged $40 for a rushed job. This indicates a lack of transparency and fairness in pricing, which can lead to customer dissatisfaction. Another customer mentioned feeling ripped off and charged double for services, as well as experiencing rudeness and swearing from the owner. This indicates a lack of professionalism and customer service from the management and staff.

Furthermore, one customer mentioned that their almond-shaped nails looked horrible, suggesting a lack of skill or attention to detail from the technician who performed the service. Another customer mentioned a disappointing pedicure experience with a distracted and intimidating nail technician who provided subpar service.

Taking all of these comments into consideration, it can be concluded that Star Nail & Pedi place has strengths in terms of customer service, personalized care, and talented staff members. However, there are weaknesses in the quality of service provided, attention to detail, pricing transparency, and professionalism. These weaknesses can significantly impact the overall customer experience and may deter customers from returning to the salon.

Best TL Reviews

Such wonderful customer service, and they all know your name. I love TeeTee! She is so talented. A real artist. Every time is a surprise. I get so many compliments. You will not be disappointed!

I came in for a pedicure and they did a good job, but the next day two of my toes are extremely red and inflamed by the nail and are very painful. I’ve never had this happen after getting a pedicure.

I also got an acrylic fill the same day. The man who did my nails was extremely rushed and rough. I have cuts all along my cuticles from him not being careful with the drill. When he applied the acrylic he actually got it all over my cuticle which means it will likely lift.

I also asked for a french tip, and instead of applying a nude color at the base like normal he just left it unpainted, so you can see the line between the old and new acrylic.

Their prices are listed as $20 and up for an acrylic fill. I actually brought my own regular polish because they didn’t have the color I wanted - I did get a simple design, but I don’t understand how I was still charged $40. For regular polish that I brought and getting french tips on a couple nails. I don’t mind paying that price but for the rushed job he did, and leaving with my cuticles cut and my nails not painted on the sides, I won’t come back

Stay away from this place! These people are crooks! I took my two daughters in for a manicure and a full set and literally paid over double for each service! They claim to charge more because My daughter asked for an almond shape. And polish is extra. They also tried to put acrylics on my other daughter so we had to sit for an extra hour to wait to have them soaked off and start all over and the owner did not apologize but gave me and my daughters mast looks and swore at me in Vietnamese. When I confronted him about it he said “you want service but you don’t want to pay!” I’m happy to pay for nails but getting ripped off and literally being charged double with an apology or anything for ruining my daughter’s nails, I’ll go somewhere. These shops are a dime a dozen and these people have no trouble exploiting the people of Eagle. Good riddance.

My nails look like eggs. I don’t recommend almond shaped nails from here... they look horrible

I went in for a pedicure and a man sat me down and literally took 20 minutes to do the pedicure, only scrubbed the bottom of one of my feet, clipped a couple of toenails, got distracted by the phone came back and never finished clipping my nails!! He was up and down answering the phone and got distracted several times! Then charged me $40 for the pedicure! I know it is up to me to say something at the time if I’m disappointed in the service, but he was so intimidating that I just paid and left! I have gone here for over 2years and sadly will not return again!

Nail tech did an awesome and swift job! They helped me choose my color and I love it! Thank you :)

I get my nails done by TeeTee. I have had acrylic nails since the 1980’s and have also done my own on occasion. I am very fussy about the way they are done and TeeTee is amazing at it! They are perfectly even, smooth and beautiful. I highly recommend this salon and especially TeeTee.

This place is amazing. they got me in the same day, got rid of all my painful ingrown toenails, and helped me keep my 9 month old occupied during the appt. I really appreciated the great care!