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Mahoua Hair Braiding

+1 973-643-4311
245 Clinton Ave, Newark, NJ 07108 United States of America
Open Today: 09:00 AM - 08:30 PM

Quick Facts About Mahoua Hair Braiding

Mahoua Hair Braiding place has received both positive and negative comments from customers, which can help us assess their strengths and weaknesses.
Starting with the strengths, one commenter mentioned that they love how gentle the braiding process is. This is a significant strength as many people value a hairstylist who takes care of their hair during the braiding process and avoids braiding too tightly, which can cause damage and discomfort. Another positive comment highlighted the speed of service, with the customer being seated quickly and the job being completed within a reasonable time frame. Efficient service is always appreciated by customers, especially for a hairstyle like braiding that can be time-consuming. Additionally, the commenter mentioned that they received many compliments on their hair, which indicates that the stylists at Mahoua Hair Braiding place have talent and skill in delivering the desired results.
On the other hand, there are some weaknesses that can be identified from the comments. One customer mentioned that they were unable to find the new location of the hair braiding place, indicating that either the business does not have a strong online presence or they have not effectively communicated their new location to their customers. This can be seen as a weakness as it can lead to potential customers being unable to access their services. Furthermore, another commenter expressed disappointment in the lack of transparency regarding pricing. They were initially quoted a price for the hairstyle but were not informed about any additional charges for color until they were already in the chair. This lack of upfront communication about costs can create a sense of distrust and frustration among customers, potentially leading to loss of business.
Additionally, there was a negative experience reported by a customer who called to inquire about hair braiding on men's natural hair. The response they received was rude and unprofessional, as the woman on the phone explicitly stated that they do not cater to men's hair and hung up on the customer. Customer service is crucial in any business, and such behavior can greatly harm the reputation of Mahoua Hair Braiding place.
Another weakness that was mentioned in the comments is the issue of the braids becoming loose too quickly. The customer mentioned that their natural hair was curling up and showing through the braids after only four days. This could be an indication of poor braiding technique or inadequate products being used. Customers expect their braided hairstyles to be long-lasting and not require frequent touch-ups, so this weakness can be a significant drawback for Mahoua Hair Braiding place.
In conclusion, Mahoua Hair Braiding place has several strengths, including gentle braiding techniques, efficient service, and skilled stylists who can achieve desired results. However, there are areas of improvement that need to be addressed. These include improving the communication of pricing information to avoid surprises for customers and ensuring better customer service interactions. The issue of braids becoming loose quickly also needs attention to provide long-lasting hairstyles. Lastly, it is essential for the business to have a visible and updated online presence to assist customers in finding their new location.


Best TL Reviews

Where the heck is Hawa at now they playing I went recently they’re gone omg been coming for many years this is sad
I went to this establishment in an attempt to get Senegalese twist, I was told it would be $160. I agreed but when I sat in the chair and was asked to pick my color, I was then told that color would be "extra." There was no mention of an additional charge for color when I inquired about the price but as soon as I sat in the chair upcharges were already being included in my tab. I advised them I would not be proceeding and headed for the door, another lady said "wait wait...come come...we do it." I declined. This is a poor business practice and very distasteful, all costs should be mentioned upfront and not after we agree to a price. Needless to say, I will not be patronizing this business again. I was able to find another salon that charged $150 for EVERYTHING included.
Very good work love this place they are very friendly and I love the way they braid you don’t have to worry about your hair braided tight very gentle
Came here for the first time and a pleasant experience. Was seated fast and the girl who did my hair didn't braid my hair tight at all. I got feeder braids into a ponytail. I love the results and received many compliments. I showed her a picture and it turned out just the way I wanted. will be back
I love how they’ve braided my hair here but I cannot find the new location to save my life ????????
They always do a great job!!!
Called to inquire about hair braiding on natural men's hair. The woman on the phone stated she does not do men's hair and hung up on me when i tried to ask for clarification. So rude and unprofessional,
I wanted a few cornrows for a quick vacation. She gave me exactly what I asked for in less than 2 hrs. I asked her not to braid it too tight and she sorta listened. My only complaint is that my natural hair is curling up through the hair and it's only been 4 days, not sure if that's anyone's fault.

Mahoua Hair Braiding Info

Amenities

Payments
  • Cash-only

Today

Opening Hours

Monday 09:00 AM - 08:30 PM
Tuesday 09:00 AM - 08:30 PM
Wednesday 09:00 AM - 08:30 PM
Thursday 09:00 AM - 08:30 PM
Friday 09:00 AM - 08:30 PM
Saturday 09:00 AM - 08:30 PM
Sunday 10:00 AM - 07:00 PM

How to go there

Location