Quick Facts About Manukau Hair Salon Deluxe
Strengths of Manukau Hair Salon Deluxe:
1. Excellent customer service: Many customers praised the salon for their great service. Customers felt valued and appreciated, with the staff being professional, friendly, and attentive to their needs.
2. Skilled stylists: Customers were pleased with the results of their haircuts, perms, and color treatments. The stylists at the salon were knowledgeable and understood their clients' preferences, resulting in satisfactory outcomes.
3. Child-friendly environment: The salon received positive feedback for its ability to handle young children during haircuts. The staff showed patience and care, creating a comfortable and pleasant experience for both the child and their parent.
4. Affordable prices: Several customers mentioned that the salon offered quality service at an affordable price. This affordability factor made them loyal patrons who wouldn't consider going anywhere else.
5. Positive word-of-mouth referrals: One customer went out of their way to inform others about the salon's relocation, highlighting their satisfaction with the services received and encouraging others to support the salon.
Weaknesses of Manukau Hair Salon Deluxe:
1. Long waiting times: Some customers experienced long waiting times, particularly during peak hours. This could be a result of the salon's popularity and high demand, but it may inconvenience customers who are expecting prompt service.
2. Disorganization in appointment schedule: One customer complained about the salon's inefficient handling of appointments. Despite booking an appointment in advance, they had to wait for an excessively long time before being attended to. This lack of organization and communication may frustrate customers and make them reconsider visiting the salon in the future.
3. Inconsistent service: While most customers had positive experiences, a few negative reviews mentioned issues with the quality of service. One customer expressed dissatisfaction with a blotchy hair dye job, while another mentioned excessive hair loss after a visit. These inconsistent experiences may suggest a lack of attention to detail or inconsistencies in skill among the salon's stylists.
4. Prioritization of walk-ins over appointments: One customer felt overlooked and mistreated when they arrived with a booked appointment only to be continuously pushed back behind walk-in clients. This practice can undermine the reliability and fairness of the salon's appointment system, leading to customer dissatisfaction and potential loss of clientele.
5. Insufficient staffing: One customer mentioned a lack of staff, resulting in excessive waiting times and delays. This could indicate a staffing issue or a failure to properly allocate resources, which can negatively impact the customer experience.
In conclusion, Manukau Hair Salon Deluxe has several strengths, including excellent customer service, skilled stylists, a child-friendly environment, affordable prices, and positive word-of-mouth referrals. However, there are also weaknesses to consider, such as long waiting times, disorganization in appointment scheduling, inconsistent service quality, prioritization of walk-ins over appointments, and insufficient staffing. These weaknesses may need to be addressed to ensure a more consistent and satisfactory experience for all customers.
Best TL Reviews
Just a heads up: Sharon and her crew have moved to a new location in Dannemora called ‘The Bow Hair’ - you can find the address when searched up. Sharon and her team always do my hair perfectly so I panicked when a new salon took her place. I had to give her a call to make sure she was still in business and she thankfully still is. Please go and support her. You’re welcome :)
Have been to this salon many times and always great service. At times have to wait as they are busy but we’ll worth it!
Very pleased with the results each time.
Had to get my toddler (2 year old) haircut today - had done it before too. He usually cries the whole time but there was progress today. Despite his crying they were absolutely lovely and patient. They tried to help keep him calm.
My son always loves his haircut after and likes to show it off and feels so much better too. It’s just the cut that can be hard for toddlers but they were such professionals and did such a great job! Thank you ladies for being so amazing and caring. My son was so happy once he got him and kept saying he loves his hair cut. Thank you so much - I cannot tell you how happy I am as a parent.
My own hair has been straightened and cut as well as my husbands and we always love it! Colour has been done great too!
Always quality & the Best of Service. Would never go anywhere else. Kelly & team are amazing and so affordable.
I had my hair permed by Sharon two weeks ago. No waiting needed as I booked the first appointment. Sharon understood what I want. I love my new hair style. Anna was really thoughtful and looked after me very well, I have been this salon a few times in the past. Happy with their service!
My daughter had a standard cut here. We only had to wait 15min (we hadn't booked), the stylist was quick and friendly, and she was happy with the result. She given them 5*.
A friend and I had called and booked an appointment for 2 pm. We arrived there promptly thinking we would be attended to as we'd made an appointment. The place was considerably busy but what surprised me was the order with which the salon attended to their customers. We arrived before the group of boys and another person but they were attended to before us. We thought, maybe they had made a booking earlier. After half an hour waiting (2:30 pm) we followed up to see when it would be our turn. The lady said "soon" and when I asked for a concrete answer she said another half hour. When 3 pm came and their 3 pm appointment also came (two of them), I was surprised that they took them in before us. Then, another set of visitors came who I overheard hadn't booked an appointment but showed up for highlights/dyeing and were quickly attended to as soon as they arrived. My friend and I looked at each other and just left. After waiting for over an hour an a half, we'd had enough. So much for the signs around the place saying 'bookings are necessary'. First time being there, and will definitely not be coming back.
My sister went here and her hair came out to be so blotchy and it was so expensive! Would not recommend to anyone to come here. She sat for 5 hours on the chair just for it to turn out wrong! Her result couldve been done at home. No professionalism found.
I have been there often before lockdown. After the lockdown, I have been there once, never come back. Lack stuffes,very busy, But she spend hours to talk and treat a Korean lady so well and so long. I am just waiting and waiting. I dyed my hair, they said they use the good hair dye, but back home I start loss a lots hair. Never never come back. I booked and arrived there on time, but still waiting a hour to make turn.
Manukau Hair Salon Deluxe Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Thursday | 09:30 AM - 06:00 PM |
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| Monday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
| Wednesday | 09:30 AM - 06:00 PM |
| Tuesday | 09:30 AM - 06:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
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