Quick Facts About L A Nails Salon
L A Nails Salon has a number of strengths and weaknesses, as indicated by the comments provided.
Starting with the strengths, one customer mentioned that the end result of the service was pretty, indicating that the salon is capable of delivering aesthetically pleasing results. Another positive aspect that was highlighted is the good service provided to the customer's daughter, suggesting that there may be some skilled technicians working at the salon.
However, there are several weaknesses that were repeatedly mentioned in the comments. One major issue is the communication barrier. Customers have expressed frustration with the technicians speaking in a foreign language, which made them feel excluded and unable to properly communicate their preferences. This lack of effective communication can lead to misunderstandings and an unsatisfactory final result.
Another consistent complaint is the long waiting time and the lack of consideration for the order in which customers arrived. One customer reported being made to wait for 45 minutes, only to have other customers who arrived after her seated and served first. This type of treatment can leave customers feeling undervalued and unappreciated. Additionally, it suggests a lack of organization and professionalism on the part of the salon.
Several customers also mentioned feeling rushed during their appointments. One customer specifically stated that her nails were left thick and appeared to have been rushed. This suggests that the salon prioritizes speed over the quality of the service provided.
Hygiene and cleanliness were also brought up as concerns. Multiple customers mentioned unclean utensils being used and then simply thrown into a drawer without proper cleaning. This lack of hygiene can greatly increase the risk of infections and should be taken seriously.
Finally, the negative attitude and unfriendliness of the technicians were commonly mentioned. Customers reported feeling unwelcome and ignored, making them believe that their presence was an inconvenience. This negative attitude can greatly impact the overall experience and discourage customers from returning.
Given the combination of these weaknesses, it is clear that L A Nails Salon is falling short in providing a positive customer experience. The lack of effective communication, long waiting times, rushed service, unclean practices, and unfriendly staff all contribute to an unsatisfactory experience. To improve, the salon should prioritize effective communication, organization, cleanliness, and customer service to ensure that customers feel valued and leave with satisfactory results. Otherwise, customers will likely seek alternative salons with better reviews and recommendations.
Best TL Reviews
If you don't care about what it looks like, and are ok with what they want this place will work. I had the Male tech. He within 5 min started talking Foreign language. Oh how this agitates me. (Try golden nails on west side *If this annoys you too, they actually don't do this*). Anyhow, he starts putting on the tips. I look down after while he cuts the length and say, no, can we go a but shorter. I could barely understand what he said. But it was something along the lines of not much nail for the price if I went shorter? Well I gotta say, $35 bucks I spent I wish I would have went somewhere else. I wish I hadn't of came to him. He continued and I ended up with longer length, although I brought this to his attention. Do I think they are pretty? Yes. But do I
actually wish I could have someone else fix em now? YES! This may sound petty. But it was my money. My wishes, and my like and dislike. Bad customer service! I advise you to find another place. The lady did great on my daughters though.
Added pic, wasn't terribly long, but I like the shorter box look.
Okay so I went there about 2 weeks ago for a mani and pedi. They were busy and the girl told me that it was going to be a 45 minute wait. I was cool with that by that time another person walked in and sat down a couple of seats away from me. She asked her the same thing she had asked me. So now we are at 40 minutes of waiting. Client leaving, she tells the young lady who walked in after me to go ahead and pick out a color and sit in the chair. By that time another young lady comes in and needed her broken nail fixed and she was placed in a chair as well! As I sat waiting with my color in my hand I realized that if they would make me wait a whole 45 minutes and take everyone that came in after me FIRST(no appointments)! Then they didn’t deserve my money. I took my hundred dollars that I had to spend on my nails right to EVANS NAILS AND THEY SERVE MARGARITAS AND WINE while you are getting pampered. GO TO EVANS NAILS THEY ARE WAY BETTER!
It was nice at first, but they're kind of rude in there. First of all, $35 for regular acrylic French tips? Are you kidding me? Then, the nail stylist forgot to put my white tips on, so he paints them on. So he charged me $32. Lol. It's only been a week and two days since I had them and I already popped them off. Never coming to this place again. I gave them two stars just for effort. They didn't even oil up my cuticles.
Asked for them shorter and he kept saying okay but wouldn’t cut them.... then rushed me out because they had to get an appointment in. Left nails thick and definitely rushed it
I had been here before and not a very good job. I work at the mall now and Sunday they was supposed to open at noon and they didn't open so I asked security and they told me they had shut down and won't be coming back. I think another nail place is going to be coming to replace this place. No more bad services for anyone.
Horrible service! The pedicure thrones were not sanitary. They used utensils that were not cleaned before or after me. They threw them in a drawer after using them. The lady that was doing my pedicure was on the phone the whole time talking about partying, very unprofessional! One of the guys came over to get my color for a different client and then never brought it back. When I asked for my color back they refused and said he had never taken it from me. It was my personal color from home! Very unprofessional!
My nail place was busy so came to this place. Wrong... Nail guy acted like he was in a mood when I sat down didn't say hello he's grabbing and snatching my fingers then he starts to apply the nail glue my thumb nail comes off and he yells at me like I'm his kid and start snatching my finger again!! I pop off those nails and threw them at him!! Will not be disrespected in your Very Nasty establishment ! I wish I could give you a 0
Not a good experience. I was ignored at first while I was standing right in front of a guy on his laptop. I felt like I was interrupting him. He was not friendly and he seemed like he didn't want to be there and definitely didn't want me there. Will never return there.
L A Nails Salon Info
Amenities
Today
Opening Hours
| Monday | 10:00 AM - 09:00 PM |
|---|---|
| Tuesday | 10:00 AM - 09:00 PM |
| Wednesday | 10:00 AM - 09:00 PM |
| Thursday | 10:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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