Quick Facts About City Looks Salon
Strengths:
1. Skilled stylist: Several comments mention specific stylists who are highly skilled and knowledgeable about hair. They are praised for their ability to achieve desired hair colors, maintain hair in good condition, and provide excellent haircuts.
2. Friendly and welcoming staff: Multiple reviewers mention the friendly and welcoming atmosphere at the salon. The staff is described as talkative, making customers feel comfortable and at ease.
3. Knowledgeable and patient stylists: The salon is complimented for having stylists who take the time to understand what the customer wants and provide recommendations based on hair type and desired outcome. They are described as patient and willing to explain the best options for each individual.
4. Facilities and interior: The interior design of the salon is specifically mentioned as being nice and aesthetically pleasing. This suggests that the salon provides a comfortable and visually appealing environment for customers.
Weaknesses:
1. Inconsistency in service quality: There are several comments expressing disappointment with the services received. Complaints include haircuts not meeting expectations, incorrect hair styles, and stylist not following specific instructions. This suggests a lack of consistency in the quality of service provided.
2. Misrepresentation in pricing/services: One reviewer mentions that the salon listed a service as a "blow-dry" but provided a different styling method using straighteners. It is suggested that the salon should clarify their services and pricing to avoid confusion and miscommunication.
3. Lack of communication: Some customers express frustration with stylists not listening to their requests or not properly understanding their desired outcome. This lack of communication leads to disappointment and dissatisfaction with the final result.
4. Aggressive blow-drying: One reviewer mentions having a negative experience with an aggressive blow-drying technique that caused discomfort and a headache. This suggests that some stylists may not be providing a gentle and comfortable experience for their clients.
5. Duration of service: A few reviewers mention that their visits to the salon were rushed, with their appointments ending in under 40 minutes. This implies that the salon may prioritize speedy service over ensuring each customer's satisfaction.
In conclusion, City Looks Salon has strengths in terms of skilled and knowledgeable stylists, friendly staff, a welcoming atmosphere, and visually pleasing facilities. However, it also has weaknesses, including inconsistency in service quality, communication issues, potential misrepresentation of services, aggressive blow-drying techniques, and rushed appointments. These weaknesses can impact the overall experience and satisfaction of customers.
Best TL Reviews
**UPDATE** After posting this honest review, I was contacted by City looks Salon to fix this, I really appreciate this gesture thank you!!
I went for a wash, cut & BLOW DRY I ended up with a quick under 5-minute wash, average quick cut and not a blow dry but the use of straighteners to curl my hair the quick way instead of blow drying it professionally, which is what I thought I was paying for going to a salon. If this is the case please change your pricelist to say wash, cut and style!! instead of a blow-dry. When I told the stylist she said that's because she had to cut my hair dry, she can't blow dry it. I won't be visiting this salon again which is a shame because the interior is nice and close to where I live too. I'm really upset, I was really looking forward to today with a salon experience and my whole experience here was under 40 minutes. Sorry, I don't recommend it. I would give it 1 star but I appreciate the fact someone started a business up.
Regular client of humaira she is absolutely amazing and looks after my hair and keeps it in a beautiful condition. She literally has magic hands and I don't think I'd ever switch hairdressers she's taken me from dark brunette to ashy blonde while keeping my hair in immaculate condition. She's absolutely brilliant!
100% fabulous place for hair cut love hair cut by zahara thank u so much appreciate ur service ❤️❤️
Did not give my the hair style that i had asked for. Really talktive to make the customer feel comfortable which is nice, but not the best quality of hair cutting. Would nit recommend it for hairstyle. I had asked for layers, but she gave me an normal straight cut hairstyle. Would not attend in the future
Absolutely love the contrast of light and dark brown in my hair. Managed to go lighter with every balayage without having to use bleach. Shifa my hair dresser is really knowledgeable and patient when it comes to explaining what's best for my hair based on what I want and need.
I cannot recommend this salon enough! One of the best Salons I have been to and the best haircut I have ever had, thanks to hairstylist Shifa. The staff and facilities were amazing. I have changed hairdressers many times previously as they can't quite get what I am after, but I can say I have finally found the salon and hairstylist that can! My little sister had the same experience, and loves her new full fringe. Lovely mocha too!
Had my hair done yesterday by shifa, chopped to a long bob with balayage.
Couldn't be more happier with the results, the service and the friendliness.
Would definitely recommend and go back too.
I’m so annoyed I went to the salon to get a simple trim maybe 1 inch or so. I told her multiple times I wanted to keep the length just wanted to get a trim to chop the dead ends and refresh my hair. She ended up cutting my hair shoulder length. I was mortified at the time but I didn’t say anything as I’m not a confrontational person and I get anxiety when I have to tell someone it’s not what I wanted. I was so unhappy with the haircut especially because I reiterated it multiple times. On top of that it was the most aggressive blow dry I’d every had. She kept on talking about how busy it is in the salon and yanking at my hair with kthe hair dryer. Went home with a headache.
Place Pictures
City Looks Salon Info
Amenities
Payments
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NFC mobile payments
Health and safety
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Appointment required
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 05:00 PM |
| Tuesday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
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