Quick Facts About Legacy Nails Lounge
Legacy Nails Lounge, like any business, has its strengths and weaknesses. Based on the comments provided, it is clear that there are a range of experiences and opinions regarding the salon. In order to provide a comprehensive analysis, let's examine the strengths and weaknesses of Legacy Nails Lounge.
Strengths:
1. Speed of Service: Several reviewers mentioned that the salon provided fast service, with minimal waiting times. This is a positive aspect for customers who value efficiency and convenience.
2. Friendly and Welcoming Staff: Many comments praised the staff at Legacy Nails Lounge for their friendliness and welcoming demeanor. This suggests that the salon has created a positive and inviting atmosphere for customers.
3. Ability to Accommodate Requests: One reviewer noted that the salon can do anything you ask for on your nails. This indicates that the staff has the skill and flexibility to meet customers' specific requests and preferences.
4. Clean Equipment: A reviewer mentioned that the salon uses clean equipment, which is crucial for maintaining hygiene and customer safety.
5. Acceptance of Zelle Payments: Another strength of Legacy Nails Lounge is its acceptance of payment through Zelle. This provides customers with a convenient and secure payment option.
Weaknesses:
1. Inconsistent Service: Multiple comments highlighted the inconsistency in the quality of service at Legacy Nails Lounge. Some reviewers mentioned receiving excellent service, while others found the service to be lacking. This inconsistency in service quality can create an unreliable customer experience.
2. Pricing Discrepancy: There were complaints regarding the pricing at the salon. Some customers felt that they were charged excessively for basic services, leading to a perception of price hiking. This inconsistency in pricing can create confusion and dissatisfaction among customers.
3. Lack of Proper Training: One reviewer expressed concern about the lack of properly trained employees at Legacy Nails Lounge. This suggests that some staff members may not have sufficient skills or experience, potentially leading to subpar results.
4. Negative Customer Service Experience: Several comments mentioned negative experiences with customer service at the salon. One customer complained about being treated rudely by a staff member, while another customer experienced poor communication and a rushed service. These experiences indicate a lack of professionalism and attentiveness to customer needs.
5. Inadequate Nail Work: Some reviews mentioned instances where the quality of the nail work was subpar. Complaints included issues with nail design, improper application of acrylic or gel, and uneven tips. These shortcomings in the quality of work can harm the salon's reputation and lead to dissatisfied customers.
In conclusion, Legacy Nails Lounge has its strengths, such as fast service, friendly staff, and the ability to accommodate customer requests. However, the salon also faces several weaknesses, including inconsistency in service, pricing discrepancies, lack of proper training, negative customer service experiences, and inadequate nail work. It is essential for the salon to address these weaknesses in order to improve the overall customer experience and maintain a positive reputation.
Best TL Reviews
Never going back, I asked for coffin tip and they did not look like coffin tip when I asked them to fix it the guy got a mad look on his face I paid $55 plus tip & at that my nails were short coffin tip the gel polish was ugh and then He glued the nails more to one side & when i told him he was like no and kept doing my nails. I didn't like the service I got so ya definitely not going back.
Beware price hiking!! I got charged $81 (+ $9 cash tip) for a basic gel mani & pedi. A Queen pedicure is advertised as $40 and there was no design/dip on either. Ive been coming to this location for years and the service is always hit or miss some of the girls here are really good (people will sit and wait for them or call for apts) unfortunately the ones doin the best work no longer work here? or arent there as often, theres newer workers who barely know what they are doing and charging people high prices for employees who arent properly trained/bad work is ridiculous.
I have been doing my nails in this place for the last two years, and I’ve never be disappointed. They are pretty fast during the service, prices are reasonable, and they accept payment by Zelle.
They can do anything you ask on your nails .
I have come on Monday and Thursday night, and the waiting time has been 5 minutes. Weekends are pretty busy, and parking may be an complicated.
I will never go back to this place again, nor do I recommend it to anyone, terrible customer service and because of the Chinese woman who served me, I got moisture and fungus on my toenails because I told her to take off the acrylic and she didn't, she was angry and put more acrylic On top of that, I was about to leave without shoes because her attitude was super lousy, bad experience and I still paid $65 for a pedicure..!!!
1st off it is a welcoming place, and staff are friendly. But the price seem a-little too much for what I would have paid where I regularly go but Jose did an amazing job. I paid $60 when everyone else seem to be paying less than $50 wish it was cheaper. ☹️
I will rate it 5 because the ladies that gave me the service were extremely nice and friendly.The equipment they used is clean. I would definitely go there again. They understood what I wanted and I came out very satisfied. Definitely recommend.
Pricy plus the guy did a pretty bad job on my white pedicure he might have been new. first and last time there.
I went for the first time and I didn't have the first time experience I wanted, the lady that did my nails was already in a bit of a mood.I wasn't sure how long I wanted my nails so I took a bit of time thinking, she raised her voice at me saying to hurry and she rolled her eyes...i asked for how much it would be for a full set with gel before and she didnt answer me until she put the nails on and told me that it would be $45 just for a basic color in gel...and onwards with the procces she was very rude during all of it...when she got to the color part I specifically wanted a white pink and gold color for a party I was going to but she raised her voice and said "why so many colors??!" And I told her why and she said rudely "it's going to cost you more", and she was actively forcing me to get gel cuz of the cost, she constantly kept filing my nails and it hurt very much most painful nail experience ever, after she finished my nails i noticed she didnt even do them nicely...she left glue on the sides, she left the tips very thick, she didnt paint them well, and she left the acrylic very bumpy as you can see in the photos...never going back and it wasn't worth paying$45 for them
Place Pictures
Legacy Nails Lounge Info
Amenities
Health & safety
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Mask required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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