Quick Facts About Central Barbers
Central Barbers place has several strengths based on the comments provided. Firstly, many customers have been coming to the barbershop for a long time, with one customer mentioning that they have been a loyal customer for 15 years. This indicates that the barbershop has built strong relationships with its customers and has provided consistent service over the years. Additionally, the fact that one customer books in advance and considers it well worth it suggests that the barbershop is in high demand and provides quality haircuts.
The barbershop also shows strengths in terms of accommodating disabled customers. One customer mentions that their son is disabled and is unsettled by metal tools, but the barbershop staff are great with him, putting him at ease. This indicates that the staff are experienced in dealing with customers with special needs and have created a comfortable and inclusive environment. Furthermore, another customer mentions that there is plenty of space for disabled customers and pushchairs, highlighting the barbershop's accessibility.
Another strength of Central Barbers place is its skilled staff. One customer mentions that they are skilled with their son's haircut choices, while another customer mentions that they like how the girl cuts their children's hair. These comments imply that the barbers are experienced and proficient in their work, ensuring customer satisfaction.
The barbershop is also praised for its understanding and accommodation of customers with sensory issues. One customer mentions that the staff are amazing with autistic kids who have sensory issues, indicating that they are patient and considerate in providing haircuts for these customers. This demonstrates the barbershop's commitment to serving diverse customer needs.
However, there are also weaknesses that can be identified from the comments. One customer states that the barbershop is not open on Sundays despite the advertisement saying otherwise. This inconsistency in opening hours could lead to customer disappointment and frustration.
Another weakness mentioned by a customer is a specific incident of poor service. The customer's daughter took her 3-year-old grandson for a haircut and was dissatisfied with the result. The customer describes the haircut as a mullet and expresses disappointment in the barber's lack of skill and disregard for the style requested. The fact that the barber did not offer any compensation or resolution further adds to the customer's disappointment. This incident highlights a lack of quality control and the potential for inconsistent service within the barbershop.
Another weakness is related to customer service. One customer shares a negative experience when they arrived 30 minutes before closing time and were ignored by one of the barbers. The customer was made to wait for 45 minutes and when they confronted the barber, they were treated rudely. This indicates a lack of professionalism and customer care, potentially alienating loyal customers and discouraging new ones.
In conclusion, Central Barbers place has several strengths such as a loyal customer base, skilled staff, and accommodation for disabled customers and those with sensory issues. However, there are weaknesses in terms of inconsistent opening hours, incidents of poor service, and negative customer experiences. These weaknesses highlight areas for improvement in order to maintain customer satisfaction and loyalty.
Best TL Reviews
I have been coming here for about 15 years I think. Now I book in advance it's well worth it. Now I am getting older there is less hair to cut! Naz does a great job.
I bring my son here for his haircuts. He's been coming since he was four. He's disabled and is a little unsettled by metal tools ( medical traumas). The guys are all great with him and put him at ease. They are all very friendly and keep their space clean and tidy. Plenty of space for disabled customers and pushchairs. Great value and they have always been skilled with my son's hair cut choices.
Good enough.
I like how the girl cuts my kids hair.
Best to book in advanced
Not open on a Sunday like it says it is!!!
I drove here having looked up the opening days and times but it's not open so please change your advertisement.
Just got my haircut once again spot on! Absolutely brilliant bunch of guys. 5* without a doubt. Been going this place since I was 7 got my haircut in many places this place is the best in Peterborough. Thank you guys see you soon.
Amazing place and very understanding with autistic kids who have sensory issues
I personally didn't use this shop but my daughter did. She took my 3 year old grandson in to get a trim. She even took a picture of what style she would like. Like OMG! I was fuming when my daughter sent me a few pictures of his new haircut. My daughter was so upset and swore that she'd never use this barber again. The haircut was nothing like what she wanted. My daughter complained whilst the barber was cutting the childs hair. But all the barber did was hack more and more hair off. The haircut is so shocking that it is a mullet! Absolutely disgusting and disappointing that a modern barber could cut hair like that! He didn't even offer a discount let alone a refund. The barber should be named and shamed. Looked like he never cut a childs hair before.
Loyal customer for 15 years, arrived 30mins before they closed, were one of the barbers who finished with 15 mins spare before the shop closed egnored my presence and went on to groom himself till 17:10! When he was confronted and ask to help, he refused and swore telling the owner it's his own fault and should have closed the shutters earlier! Shocked, embarrassed and very annoyed I was made to wait 45mins I left and won't be returning.
This is totally unexceptionable and Central barbers have lost 2 customers.(my son and I) Loyalty, customer service means nothing so I will go elsewhere.
Went to get my haircut there today for the first time, was so impressed with the man that cut my hair, extremely friendly very professional and would recommend this barbers to anyone
Central Barbers Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Today
Opening Hours
| Monday | 09:00 AM - 05:30 PM |
|---|---|
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 02:00 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Tuesday | 09:00 AM - 05:30 PM |
| Saturday | 08:00 AM - 05:00 PM |
How to go there
Location
Places