A Plus Nail Salon

+1 305-222-0411

14509 SW 42nd St, Miami, FL 33175 United States of America

Open Today: -

Quick Facts About A Plus Nail Salon

A Plus Nail Salon has received mixed reviews based on the comments provided. In order to thoroughly analyze the strengths and weaknesses of the salon, we will break down the comments into different categories and provide an overall assessment.

Strengths: 1. Location and Pricing: One commenter mentioned that they appreciate the salon's proximity to their house and found the prices to be reasonable. This is a positive aspect as it makes the salon convenient and accessible for customers. 2. Skillful Technicians: Another comment highlighted the nail technicians' expertise, stating that they are fine nail technicians. This indicates that the salon employs skilled professionals who can provide quality services. 3. Accommodating Schedule: A customer mentioned that the salon is very accommodating with scheduling appointments, which is a positive aspect as it allows customers to book services at their convenience. 4. Excellent Results: One reviewer expressed their satisfaction with the manicure done by a specific technician named David, stating that it was the best manicure they've ever had. This suggests that the salon is capable of delivering excellent results and meeting customer expectations.

Weaknesses: 1. Lack of Punctuality: Several comments mentioned that the salon does not prioritize customers with appointments, causing delays and frustration. Customers had to wait for extended periods past their scheduled appointment times, indicating a lack of punctuality and disrespect for customers' time. 2. Poor Communication: In one instance, a customer mentioned that they were not informed about the delay in their appointment, resulting in wasted time and dissatisfaction. This reflects a lack of effective communication between the salon and its clients. 3. Inconsistent Service: One customer shared a negative experience where they received a poor manicure with no filing, cuticle removal, or nail cleaning. This suggests inconsistencies in the level of service provided, which can greatly impact customer satisfaction. 4. Hygiene Concerns: A reviewer mentioned contracting fungus after getting their nails done at the salon. This is a serious issue and raises concerns about the salon's hygiene practices and sanitation protocols.

Overall Assessment:

Despite some positive aspects, A Plus Nail Salon faces a few significant weaknesses that can hinder customer satisfaction and harm their reputation. The lack of punctuality and poor communication regarding appointment delays can lead to frustration and dissatisfaction. Inconsistencies in service quality, as seen in the example of a poorly done manicure, can also impact customer experience negatively. Furthermore, the hygiene issue raised by a customer who contracted fungus raises concerns about the salon's sanitation practices.

To improve the salon's strengths and address its weaknesses, the management should consider implementing the following strategies: 1. Emphasize punctuality and ensure that customers with appointments are prioritized and attended to promptly. 2. Improve communication with customers by proactively informing them about any delays or changes to their appointments. 3. Conduct regular training and quality control measures to ensure consistent service delivery across all technicians. 4. Review and strengthen the salon's hygiene practices, with a focus on maintaining cleanliness and preventing the spread of infections or diseases. 5. Encourage satisfied customers to leave positive reviews and testimonials to balance out any negative feedback.

By addressing these issues and implementing these strategies, A Plus Nail Salon can work towards enhancing customer satisfaction, loyalty, and overall reputation.

Best TL Reviews

I’ve been going to this salon for about a year and a half now, I love how close they are to my house and prices are pretty good but they do not care if you have an appointment or not. You can make an appointment for 5 and you’ll come in and your nail tech just took a new client because they were available despite having an appointment 10 minutes later. It’s annoying and there’s no point in making appointments at this place, you’re better off just walking in where you’ll be attended too immediately. It’s frustrating as a returning client that I have to wait 45 minutes passed my appointment to get my hands and feet done.

I am very disappointed with the service today. I had made an appointment two days ago for today at 4pm. I come in right on time and I waited almost 30 minutes for them to tell me they are behind. I do not understand why no one called me to inform me so that I can come at a later time. They took priority to the customer who walked in and not me who had the appointment. My time was wasted and I left unhappy. I loved this place so much but after today I will not come here again.

Great Salon. Very fine nail technicians and very accommodating with the schedule. Highly recommended.

Forgot to leave a review but i wanted to let people know how my experience with this place went. 8-9 months ago i got my nails done with a lady that did a HORRIBLE JOB! Hated my nails. And a few weeks later when i took off my nails i got fungus. This has been such a horrible experience for me and this fungus has been very hard to treat. I don’t recommend coming to this place unless you’d want to catch fungus.

Dissatisfied and disappointed. I waited for 45 minutes and all three ladies that came after me were served but not me. I was asked every time to wait. One of the ladies pointed out that I was there before her and I still got ignored. Felt humiliated and I walked out without saying anything. I felt small and choking back tears, but I said to myself that this beautiful day of Sunday I should enjoy it. I am that person that last time I tipped $ 13 each technician at this establishment. I gave 2 stars ???? due to prior positive experience at this place.

Worst manicure ever!!!!! Got there she started by showing me the dip color I agreed to like it she just continue to paint…. No filing, no cuticle removal no washing nail , no cleaning nails NOTHING!!! Just color and left my nails and finger full of the dip powder to the point the touch ID on my phone would not work!!!!

I came here 3 weeks ago and had a mani/pedi done by David. To be honest, this is the best manicure i've had my entire life. He recommended gellak because my nails were very weak and constantly breaking. After 21 days (yesterday) my manicure was still intact and the only reason I needed to change my color was because my nails had grown so much that you could already see that one third of the nail was new.

AMAZING!!

Alice is the best!!

Love how my nails come out. very professional place and friendly service!