Quick Facts About Aloft Nail & Spa
with excellent attention to detail. They always make sure to listen to what you want and deliver a high-quality result. The gel manicure and regular pedicure are long-lasting and have minimal chipping or crinkling even after several weeks. This shows the skill and expertise of the nail technicians at Aloft Nail & Spa.
One strength of Aloft Nail & Spa is their ability to accommodate large groups. One customer mentioned that they were able to fit in six people for mani/pedis at the same time, allowing them to all leave together. This is a great convenience for groups visiting the salon together and emphasizes their dedication to customer satisfaction.
Another strength of Aloft Nail & Spa is their customer service. Many customers mentioned feeling like family when they visit the salon. The staff treats them with care and ensures that their nails are exactly how they want them. The salon goes above and beyond to provide excellent service, including offering drinks to customers and taking an interest in their lives. This creates a welcoming and comfortable atmosphere for customers.
One customer specifically highlighted the care given to their mother who has a medical condition. The nail technician, Minh, is always careful with her and informs the family of any issues she sees. This level of attention and consideration demonstrates the professionalism and compassion of the staff at Aloft Nail & Spa.
Additionally, Aloft Nail & Spa has a loyal customer base. One customer mentioned that their whole family, including their father, mother, and children, regularly visits the salon. This loyalty speaks to the consistent quality and service provided by the salon.
However, there are also some weaknesses mentioned by customers. One person had a negative experience with a technician who did not take her time and did not clean under the customer's nails properly. Another customer mentioned that their daughter's acrylic nails were too long. These incidents highlight the inconsistency in service and attention to detail at the salon.
There was also a negative experience with a pedicure where the technician did not properly remove dead skin and refused to use the requested pumice stone. The customer felt that their feet were not adequately cleaned, and they expressed regret for spending money on the service. This suggests a lack of consistent quality in the pedicure services provided by Aloft Nail & Spa.
In conclusion, Aloft Nail & Spa has several strengths, including talented and attentive nail technicians, long-lasting manicure and pedicure services, a welcoming and family-like atmosphere, and the ability to accommodate large groups. However, there are weaknesses in terms of consistency in service and attention to detail, particularly in the pedicure services. It is important for the salon to address these weaknesses to ensure that all customers receive the same high-quality experience.
Best TL Reviews
Love, love, love this place! I have had my nails done by Minh and Quoc and they are both just amazing. I cannot recommend this place enough. They treat you like family and always make sure your nails are exactly how you want them!
Minh was recommended to me, having relocated to the Rogers area. She was amazing, sweet, fast but perfect beautiful nails. I had the pink and white ombré
Aloft has earned a customer for life! It’s been 3 weeks since my gel mani and regular pedi and the polish is still going strong. No chips or crinkles in my gel French manicure and they have grown out nicely.
They were able to fit in 6 of us to get mani/pedis at the same time so we were able to all leave at the same time which was great!
I will be returning every time I need my nails done.
First time there. Was me and my daughter. Told the lady that i just wanted mine cleaned up. She did not take her time and didnt even bother cleaning under my nails. Paint job is excellent. As for my daughter she did acrylic, for me her nails look a bit to long. And she said the lady who did her nails was very quiet.
A-loft nails & Spa is the BEST nail place I've ever been to in multiple states!! My whole family goes (dad, mom, and my boys as well). Minh is an absolute artist and always ensures we are all our most beautiful (us girls) and so well spoiled/taken care of (for the boys). It's fantastic for us all! It's a family atmosphere and all the staff are so sweet, skilled, and nice! They always go beyond the call of duty to ensure you are taken care of. Always offering drinks, being interested in you and your life, as well as providing the pedicure and manicure services! My mom has a medical condition that makes it hard for her to heal, and Minh is always so careful with her and makes sure to let us know of any issues she sees with mom's feet or hands so we can keep on top of the issues! I broke my nail moving heavy furniture a few days after getting my nails done, and Minh had me come back in and get it fixed at no cost. They are just marvelous! I highly recommend them!!!!
The staff was all friendly. As was the tech who did my pedicure. However my feet feel absolutely gross. The dead skin wasnt not removed. I ask for a pumice stone instead of that ratchet cheese grater. They did not use a pumice stone. It was a purple buffing pad thing. She refused to use that buffing pad around my toes to remove dead skin. She kept trying to use those nasty clippers on me. I should have saved my $30 plus $10 tip and did the job at home myself. Also if you hate heat remember to tell them to skip those hot towels. Which i forgot to tell her I didn't want that. Fancy Nails on College in Fayetteville was the absolute worse pedi ever. This comes in 2nd
Nice people , and good at what they do iv been told..! And bought a friend a birthday petacure certificate....she'll love it.
The staff are knowledgeable, caring, fun group. Plus they are great nail techs
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Monday | 09:00 AM - 07:00 PM |
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Tuesday | Closed |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | 10:00 AM - 05:00 PM |
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