Quick Facts About Lucky Nails
Lucky Nails place has received a mix of positive and negative comments from customers, indicating both strengths and weaknesses of the salon. In order to evaluate the strengths and weaknesses, we will analyze each comment and extract relevant information.
Starting with the positive comments, customers praised specific nail technicians at Lucky Nails. Nancy and Jimmy were mentioned multiple times as being skilled, efficient, and knowledgeable in nail trends. They were complimented for their customer service and for creating beautiful nails. Nancy, in particular, was commended for suggesting unique techniques, such as ombré nails, that received positive feedback. Additionally, a customer mentioned that the salon is clean and comfortable, creating a pleasant environment for the services provided.
These positive comments highlight some key strengths of Lucky Nails. The salon seems to have experienced and talented technicians like Nancy and Jimmy, who have the ability to create beautiful nails. These technicians also possess good customer service skills and maintain a clean and comfortable environment. These strengths attract customers and build loyalty due to positive experiences.
On the other hand, negative comments revealed various weaknesses of Lucky Nails. Multiple customers complained about the quality of the services they received. One customer mentioned that the SNS manicure and gel pedicure she got at the salon started to crack and chip within a few days, which is unusual for dip powder nails. This indicates a lack of durability and quality in their nail services. Another customer with thick toenails had a negative experience with a technician who made fun of her in a language she couldn't understand. This incident highlights a lack of professionalism and sensitivity among some staff members. Moreover, there were complaints about rude and unhelpful customer service, as well as a technician who caused pain while performing the service and showed no concern or willingness to address the issue.
These negative comments suggest several weaknesses of Lucky Nails. The salon seems to have inconsistent quality in their nail services, as some customers experienced issues with the durability and appearance of their nails. The incident involving the insensitive technician points to a lack of staff training and professionalism, which can negatively impact customers' experiences. Additionally, the complaints about rude and unhelpful customer service highlight a lack of attentiveness and may drive potential customers away.
In summary, Lucky Nails has strengths such as having experienced technicians like Nancy and Jimmy, who provide skilled services and exhibit good customer service. The salon also maintains a clean and comfortable environment. However, the weaknesses include inconsistent quality in nail services, a lack of professionalism and sensitivity among some staff members, and complaints about rude and unhelpful customer service. These weaknesses can lead to negative customer experiences and may discourage potential customers from choosing Lucky Nails for their nail care needs.
Best TL Reviews
I desperately wanted to find a good nail salon in the Fairburn/Union City area. I typically drive to Douglasville just to get my nails done because the local shops are terrible and this one is no exception. The shop is definitely on the older side but it’s clean. I got an SNS manicure and gel pedicure. Everyone in the shop was friendly. I initially was really impressed with my nails. They looked great but not even 3-4 days later they began to crack and chip. I’ve never experienced cracking and chipping nails with dip powder. My pedicure was mediocre. There was polish all over my nail bed but it still looked okay. I didn’t even bother complaining as I was on a time crunch to pick up my daughter from daycare. I just won’t be returning. I spent over $100 only to have to go to a different salon a week later to fix my nails and toes.
I have thick toenails on both big toes. I Dremeled them down and went to this business for acrylic to help my big toes look better. The tech talked to the tech next to her that was doing someone else in a language I couldn’t understand. She turned my big toe towards that tech and said something and the tech laughed. I came to you for help and you laughed at me and wouldn’t say it in a language that I could understand so I could respond. I gave her a $2 tip because she did do a service. I went to a salon in Tyrone & they didn’t do what she did & fixed what she did do. I will tell everyone I know not to go to Lucky nails in Fairburn Georgia
Omg! Jimmy at lucky Nails In Fairburn did such an amazing job with my nails! He was so patient and so helpful with what nail colors he thought suited me best and this is what he came up with today !!!! I absolutely love my nails! Thank you so much Jimmy !!!! Ladies please go to him. He won’t disappoint! & Is you want your feet done by a sweetheart please go to Lisa. Her massage was everything and her customer service is ABSOLUTELY AMAZING! Please visit this shop. They don’t disappoint ????
I love this place!! Nancy is the best with the lashes ☺️ My nails are beautiful! Thank you so much!
Nancy is an amazing nail technician she always takes care of me and make sure my nails look beautiful. Today I tried something new that she suggested which was ombré and it came out amazing I will definitely do this technique again and I will continue to come to lucky nails and do my nails by Nancy. When you go there ask for Nancy she is great trust me!!!
I love Nancy... She's fast and efficient and on point in terms of nail trends! Absolutely my favorite but she's also busy so..... you might want to make an appointment.
i got a pedi and a nail remover andy did my service and did a great job he did not hurt me like other shops do and i was out in an hour his massages were great and he listened to me also the shop was clean and comfortable my nails look great thanks andy!!!
I am a person of honest reviews so this was honestly by far the worst nail salon I’ve ever been to. Came here because my regular shop was closed. First I called to make sure they were open. A guy was very rude on the phone. I get there and he literally does the worst job ever. I told him he was hurting me while he was filing (he was going super fast and very heavy handed) and his response was “well what do you want me to do”. What type of question is that? My nails look horrible and are sore! I ended up having to go somewhere completely different for them to fix his mistakes. If I could give negative 5 stars I would. Save yourself and don’t come here.
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Lucky Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 02:00 AM - 05:30 PM |
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