Quick Facts About Cosmo Spa & Nails
Cosmo Spa & Nails has received a variety of comments from customers, highlighting both strengths and weaknesses of the place. The strengths of Cosmo Spa & Nails include the ability to accommodate multiple people at once, friendly and welcoming staff, attention to detail in services, and a clean and well-maintained environment. However, there are also weaknesses mentioned, including issues with timeliness, rushed service, limited options for certain nail services, and high prices for the quality of service received.
One of the strengths mentioned by a customer is the ability of Cosmo Spa & Nails to accommodate a group of people at once. This is particularly valuable for events such as weddings or celebrations. The ability to handle multiple clients efficiently is crucial for customer satisfaction.
Another strength highlighted in the comments is the friendliness and welcoming nature of the staff. Customers appreciate the warm atmosphere and friendly interactions during their visits. This positive attitude contributes to a pleasant and enjoyable experience.
Attention to detail in services is also mentioned as a strength of Cosmo Spa & Nails. The comment about the excellent job done on a french pedicure highlights the meticulousness of the nail technician. Customers value attention to detail as it ensures a high-quality service and satisfactory results.
The cleanliness of the establishment is also commended by customers. A clean and hygienic environment is essential for a nail salon as it promotes safety and comfort. Customers appreciate the effort put into maintaining a clean space.
On the other hand, customers have also mentioned weaknesses and areas for improvement at Cosmo Spa & Nails. One recurring issue is the timeliness of appointments. Some customers experienced delays in their appointments, which can be frustrating and inconvenient. Timeliness is an important aspect of customer service and should be addressed to meet customer expectations.
Rushed service is another weakness mentioned by a customer. Some felt that the staff rushed through the services, resulting in clumpy nail polish and poor finishing. Rushed service can detract from the overall experience and leave customers dissatisfied with the results.
Limited options for nail services, such as a specific type of polish, is another weakness raised by a customer. It is important for a salon to offer a wide range of options to cater to different customer preferences. By not having enough choices, the salon may miss out on potential customers who are seeking specific services.
Pricing is also mentioned as a weakness in a comment. The customer felt that the pedicures were too short for the price paid, and they could receive better value for money at other salons. It is important for a salon to be priced competitively and provide a service that matches the price point.
Despite the weaknesses mentioned, there are still positive aspects of Cosmo Spa & Nails that customers appreciate. The comment about the good job on the design detailing highlights that the salon is capable of delivering excellent results in certain areas. This positive feedback indicates that there is potential for improvement and growth in other aspects of the salon's services.
In conclusion, Cosmo Spa & Nails has strengths such as the ability to accommodate multiple clients, friendly staff, attention to detail, and a clean environment. However, there are weaknesses related to timeliness, rushed service, limited options for certain nail services, and pricing. By addressing these weaknesses and building on the strengths, Cosmo Spa & Nails can strive towards providing a well-rounded and satisfactory experience for their customers.
Best TL Reviews
I don’t get my nails done often, but my friend recommended 5 star nails for my wedding! They were able to take 5 of us at once. My nails were absolutely beautiful and they gave us FREE champagne for celebratory mimosas!! I will be going back!
They're very friendly but I had an 11 oclock appt and didn't get in until 11:30 however they were nice enough to take 10% off but my nails are clumby the polish is bubbling and he left polish all over my fingertips like he rushed was not a good 1st time experience
I recently had a regular french pedicure with AVA, who did an excellent job! I am very happy with how she performed the whole pedicure. She granted my request in making the french white tips on the thin side and I was highly satisfied. You can tell when a nail technician rushes through your nail service but Ava did not rush. I appreciate that. Ava was super nice and smiled a lot which made my experience even better. I'd definitely ask for her again!
We moved here last year and I loved the place I went to in Tinley - Cosmo nails is clean, the staff is friendly. I like to have a no chip “cat eye” polish done and they didn’t have a lot of options - I was telling the owner about the colors and he ordered additional colors to have on hand. Great pedis and manis.
I LOVE these ppl,they are always friendly, and it's always clean, ❤ the work they do!! I actually had to go and have them.re do the nails for my gender reveal, bc CK NAILS in laporte did a VERY HORRIBLE job on them, and I have always went to cosmos
And I guess I know why , and will always go back
They were really nice and did a amazing job! I definitely recommend going here.
Obviously we want a great service. But in this trying life we are in now a friendly, kind, warm feeling is a must for me! Here you get both! Best service and always a welcoming warm friendly place to spend your time relaxing!! Seriously you leave with great nails and a rested heart ❤️
The nails turned out OKAY, it was moreso the service that lacked. I did not appreciate being double teamed for my pedicure and full set- it is not relaxing or pampering to have to lean over to one side and have your nails done while someone works on your feet. They clearly double booked and tried to cram it in. Also, the pedicures were incredibly short for the price. I can go to diamond and get the full paraffin wax treatment upgraded pedi for the price they charged for the basic that took half the time. Not relaxing, too rushed, too high priced.
On the plus side, they did do a good job on the design detailing on my friend's full set. That made me bump it up one star.
Cosmo Spa & Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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