Nail Envy

+1 601-981-5113

4612 Medgar Evers Blvd, Jackson, MS 39213 United States of America

Open Today: -

Quick Facts About Nail Envy

Nail Envy place, as reflected in the comments, has both strengths and weaknesses. Let's analyze them in detail:

Strengths:

1. Quality of services: According to one commenter, the services provided by Nail Envy place were not bad. This indicates that the salon is capable of delivering satisfactory nail treatments.

2. Customer loyalty: Another comment praises the salon and mentions the willingness to drive a long distance to get their nails done there. This shows that some customers are extremely satisfied with their experiences and are willing to remain loyal to Nail Envy place.

3. Overall positive experiences: Despite some negative feedback, there are comments mentioning smooth sailing and satisfaction with the final results of the service. This implies that Nail Envy place has the potential to provide a pleasant experience to its customers.

Weaknesses:

1. High prices: One reviewer mentions that the prices at Nail Envy place are considered extreme. This can deter potential customers who find the costs to be prohibitive.

2. Poor workmanship: One commenter had a negative experience where their nails started lifting within a week and caused pain. This indicates a lack of attention to detail and potentially subpar application techniques, leading to dissatisfaction among customers.

3. Rude and unprofessional staff: Several comments mention instances of rude behavior by the nail technicians, including being disrespectful, unresponsive to greetings, and shouting in front of customers. This reflects negatively on the overall customer service and professionalism of the establishment.

4. Lack of expertise and knowledge: A licensed nail technician and cosmetologist who visited the salon complained about a poor fill-in job, improper shaping of nails, drilling nails excessively, and ultimately developing a nail fungus. This highlights a lack of knowledge and expertise by the nail technician working on the customer's nails.

5. Long wait times: One reviewer mentioned waiting for three hours to get their nails done by an inexperienced nail technician. Excessive waiting times can be frustrating and inconvenient for customers who expect efficient service.

6. Unsanitary practices: Another commenter mentions that the salon lacks a sink and uses a towel or their own hands to dust off customers' hands, which is deemed unprofessional. This raises concerns about hygiene and cleanliness within the establishment.

In conclusion, Nail Envy place has some strengths such as the overall quality of services and a loyal customer base. However, there are several weaknesses including high prices, poor workmanship, rude and unprofessional staff, lack of expertise, long wait times, and unsanitary practices. These weaknesses can detract customers and harm the reputation of the salon. It is important for Nail Envy place to address these issues in order to improve customer satisfaction and attract new clientele.

Best TL Reviews

Services wasn't bad, but prices are a little extreme. I visit this establishment on a Saturday and within a week later my nails were lifting. They were lifting so bad to the point I has to take then off due to pain. Do not recommend at all, and will not return.

I love it here! I will drive all the way from south Jackson to get my nails done by them! They always get me right.

This time was great...nail techs were rude to other customers while I waited. After that it was smooth sailing and I love my nails!!!

I have long natural nails and I get acrylic over lays on my nails. I went in this place for a fill in and 1 nail repair. I waited for 3 hrs for some lil girl to do my nails then my nails were shaped where my pointers were stiletto and the rest were coffin. The little girl shaped all my nails stiletto and then when she drilled my nails she drilled too much and applied acrylic and I told her my nail was on fire burning. She put alcohol on top of the acrylic then applied gel polish. I have never in 27 years had a nail fungus. Did I mention I’m a licensed nail tech and cosmetologist. I went to go and get a fill in and now I have a nail fungus and have had to cut my nails off and will not be able to get my nails done until this fungus goes away. I do not recommend this place to anyone. Unprofessional slow and in knowledgeable on proper business and running a business. Some of my nails were crooked and gel polish peeled off 2 fingers in 24 hours.

I sat there for a total of 45 minutes. When I arrived after I was told to sign in I asked the heavy set male if they did individual eyelashes.He said they did. A young lady pulls me to the back and I told her I wanted individual. She stated she didn’t know how to but her sister did. She stepped out of the room and spoke to her sister. She came back and said her sister would do them just sit back up front. She handed me a book to look at color options. Sat back down and waited an additional 15 minutes. The sister come and asks the other customers what the wanted. I told her I was waiting for her to do my individual. Nastily she replied “I’m not gonna do no individuals”.

The tech was rude and disrespectful. I greeted him he never replied back. I shook it off and then as he filed my nails he did it so hard I had to tell him nicely to stop. I wanted to talk to the owner privately about his service he then wanted me to say it in front of the patrons. Unprofessional. As I did the tech overhead and started shouting in front of customers. These people are rude. It was my first time going and Ill never come back. Please do not waste your money. It's time to stop overlooking unprofessional businesses and speak out. Wow! I'm still shocked.

Lexi is AWESOME!!! I am a loyal customer of hers now. Thanks Lexi!

I came here to get my nails and the service was extremely rude. The guy had the acrylic all over my thumb and it was just a terrible experience. They don’t have a sink and use a towel or their own hands to dust your hands off. Extremely unprofessional!