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Nicks Barber Shop

+1 305-498-1030
5386 W 12th Ave, Hialeah, FL 33012 United States of America
Open Today: 09:00 AM - 04:00 PM

Quick Facts About Nicks Barber Shop

Nicks Barber Shop has received mostly positive comments, highlighting some of its strengths. The strengths of Nicks Barber Shop can be summarized as follows:
1. On-time service: Several customers have mentioned that Nicks Barber Shop provides prompt service. This indicates that the barbers are diligent in managing their time and ensuring that customers are not kept waiting for long periods. Being punctual is important for a barber shop as it helps create a positive customer experience and builds trust with clients.
2. Skilled and professional barbers: Many customers have praised the barbers at Nicks Barber Shop for their skill and professionalism. Customers have specifically mentioned Nick and Juan, who are known for providing excellent haircuts. It is crucial for a barber shop to have competent and experienced barbers to ensure that customers receive high-quality haircuts and have a pleasant experience.
3. Compassionate and accommodating staff: One customer, who had recently undergone lumbar fusion surgery, commended Nicks Barber Shop for their compassionate and accommodating service. They appreciated the fact that Juan took care of them despite their slow mobility due to their recovery. This indicates that the staff at Nicks Barber Shop are empathetic and willing to go the extra mile to make their customers comfortable. Such compassionate service can create a strong bond between the barber shop and its customers, fostering loyalty and word-of-mouth recommendations.
4. Friendly atmosphere: Customers have mentioned that the barbers at Nicks Barber Shop are friendly and make them feel like family. This type of welcoming atmosphere is essential for a barber shop as it can help customers feel relaxed and enjoy their overall experience. Creating a sense of community within the shop encourages customers to come back and refer others to try their services.
Despite these strengths, there are a few weaknesses that have been mentioned in the comments. These weaknesses need to be addressed by Nicks Barber Shop to ensure customer satisfaction and retention. The weaknesses include:
1. Inconsistent service quality: One customer mentioned that not all the barbers at Nicks Barber Shop provide the same level of service. This inconsistency can be a cause for concern as it might result in customers having different experiences depending on the barber they choose. To address this issue, Nicks Barber Shop should focus on training and maintaining consistency in service quality among all barbers.
2. Lack of focus and distractions: One customer mentioned that the barbers at Nicks Barber Shop tend to talk too much, which distracts them from their work. It is essential for barbers to maintain a professional focus and provide their customers with undivided attention. Nicks Barber Shop should emphasize the importance of maintaining professionalism during working hours to ensure that customers receive the best possible service.
3. Poor management and customer service: One customer had a negative experience due to poor management and customer service. They had made an appointment with the owner but had to wait for an extended period while an employee took an unplanned lunch break. Additionally, another employee who was available did not offer assistance. Such incidents can negatively impact a customer's perception of the barber shop and lead to customer loss. Nicks Barber Shop should address these issues by improving communication and organization within the shop and emphasizing the importance of providing excellent customer service.
In conclusion, Nicks Barber Shop has several strengths, including on-time service, skilled and professional barbers, compassionate staff, and a friendly atmosphere. However, there are weaknesses related to inconsistent service quality, distractions during work, and poor management/customer service. By addressing these weaknesses, Nicks Barber Shop can enhance its overall customer experience and retain a loyal customer base.


Best TL Reviews

On time service and great haircut with Nick. Highly recommended!
Called Nick asking if he would be able to accommodate me quickly since I’m recovering from an L1-L5 lumbar fusion surgery 5 Oct. He assigned Juan to care for me & it was more than I could’ve asked for. I have a back brace & a walker & I’m slow getting around. I lost count of how many times I had to pause because of pain yet not once did Juan complain. Very compassionate, gentle, kind & a total professional. This is my first time going to Nicks Barber Shop and I’ll be going with them from now on. As a retired & disabled Army veteran Thank You so very much for your care. HOOAH
GOD BLESS YOU????????????
Mi hijo lleva anos pelandose aquu antes con el menor despues con nick el dueno pero hac un tiempo el dueño no esta presente y es evidente q no trabajan igual hemos echo app 2 veces y ninguna d las 2 veces han atendido a mi hijo porq tiebeb otros clientes ya hoy vinimos y fue la misma historia entonces para q hacemos app ???? Al final se tuvo q pelar con un barbero del cual no tenemos referencias a lo mejor es bueno no digo q no pero no es a lo que estamos acostumbrados en este lugar mi consejo a nick no dejes tu negocio solo o perderas clientes
I like my experience here the barber's are good people. However, they do talk a bit too much and that distracts them from their work. I've tried a few of the barber's because of different circumstances and they are not all good sadly, but I do plan to keep going here.
After having my haircut by the same guy for over twenty years it’s hard to find someone that will cut it “just right”. Decided to stop here and was satisfied with the results of my “scissors cut”. The guys are prompt to help each other. I will definitely return and recommend.
Nicks Barber Shop is the Only barber shop that cuts my Son's hair. His staff will keep you entertained for sure. #GlockTheBarber is one cool dude! You can walk in as a customer & walk out as a family member...that's what a barber shop should be like and it is. Thanks to the whole crew of Nicks Barber Shop for making it happen. And to you Nick...Awesome job brother! You will always have our support.
We have a barber named Mike that works here. He is amazing. Treats my boys like his own!!!! And always has them on point!!!! This place I'd a must go. And see Mike!!!!!
Made an appt with the owner. When I got there, there was one customer without an appt. I told her to go ahead, trying to be nice and thinking one little boy haircut cannot take too long. Well, the employee decided to eat his lunch and then walk out of the store, I imagine to get coffee. Then he started on the boy. While I continued to wait there was another employee outside, who didn't even offer to help us. I sat there from 2:48pm until 3:37, when I decided to leave with my children. Horrible service. Would rather pay more and get better service. I will never go back.

Nicks Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 08:00 AM - 09:00 PM
Tuesday 08:00 AM - 09:00 PM
Wednesday 08:00 AM - 09:00 PM
Thursday 08:00 AM - 09:00 PM
Friday 08:00 AM - 09:00 PM
Saturday 08:00 AM - 09:00 PM
Sunday 09:00 AM - 04:00 PM

How to go there

Location