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FNail Protect

+1 770-925-3888
4050 Five Forks Trickum Rd SW c, Lilburn, GA 30047 United States of America
Open Today: 09:00 AM - 07:30 PM

Quick Facts About FNail Protect

FNail Protect is a nail salon that has received mixed reviews from customers. In order to evaluate the strengths and weaknesses of this salon, it is important to analyze the comments provided by customers.
One of the main strengths mentioned is the quality and longevity of the nail services provided. One customer states that their nails always last for weeks, indicating that the salon uses high-quality products and techniques to ensure long-lasting results. Additionally, multiple customers mention the exceptional service provided by the nail technicians. They appreciate the professionalism and skill of the staff, which contributes to a positive overall experience.
Comfortable seating is also mentioned as a positive aspect of FNail Protect. This emphasizes the salon's dedication to creating a relaxing and enjoyable environment for customers. Comfortable seating can make a significant difference in the overall experience, allowing customers to feel more at ease during their visit.
The positive comments also highlight the customer service provided by specific nail technicians. Customers mention individuals such as Tracey and Maya, who are described as being patient, attentive, and highly skilled. This indicates that there are talented and dedicated staff members at FNail Protect who go above and beyond to ensure customer satisfaction.
However, despite these positive attributes, there are several weaknesses that are mentioned in the comments as well. One recurring complaint is the poor time management and punctuality of the salon. One customer mentions that their appointment was delayed by nearly an hour, resulting in frustration and a rushed job. Another customer claims that the staff seemed to rush through their service, which can compromise the quality of the nails and overall experience.
Sanitation issues are also raised in one particular comment. The customer noticed that the nail technician was not adhering to proper hygiene practices, such as changing gloves and reusing files and buffers. This raises concerns about the salon's commitment to maintaining a clean and safe environment for their customers. The negative response from the manager when confronted about the issue further compounds the problem.
Inconsistency in the quality of service is another weakness mentioned by a customer who experienced a botched pedicure and dryness after leaving the salon. This indicates that there may be inconsistencies in the skills and attention to detail among the nail technicians at FNail Protect.
In conclusion, FNail Protect has both strengths and weaknesses. The strengths include long-lasting results, exceptional service provided by certain nail technicians, and comfortable seating. However, the weaknesses include poor time management, sanitation issues, and inconsistency in the quality of service. It is important for the salon to address these weaknesses in order to improve the overall customer experience and reputation.


Best TL Reviews

Horrible. Horrible. Horrible. Just left there. Made an appointment at 9:30 for 10:30. They didn't start my nails until 11:20. They rushed And did a poor job. I asked for black nails. Thought that's what they were doing, but it was actually dark purple with glitter.. They put black on my toes. So I don't know how they got it messed up. Toes are not cleaned and cut poorly. I will never go here again.
After searching for 2y a great nail salon, this is the one. I am truly happy with the ir service and everyone is soooo amazing, have great attitude great energy. I highly recommend SNS. Thank you ????
I always come to Nail Protect to get my nails done. Their services are the best around. My nails always last for weeks. All of the nail techs offer exceptional and quality service. You will not leave disappointed.
Seats are very comfortable. I have gotten the same service but better at another place in conyers. They didn't message by feet or legs as advertised. It seems like they rush through and I had to keep requesting how to trim my toe nails. If I hadn't said anything it would have look like they did nothing. I might as well had done my own feet since I had to supervise the whole experience instead of enjoying the experience.
Awesome experience!! I really enjoy all the ladies. Tracey is incredible and meticulous! I love my 3 color ombré!!! I give Tracey 10 stars if I could!!!
I worked with Maya. She was so patient and took her time with me even PAST CLOSING Time!!!! She made sure to listen to all my concerns. I recommend this place. They do great nails and are just the sweetest.
I went in today trying to get a pedicure. There were SO many sanitation issues. First, the technician went from one spa chair to mine and attempted to touch me with the same gloves on. Eeww. I asked her to change her gloves and she complied. We then proceed. When it’s time to file my nails I notice old pink polish on the nail file along with other gunk. I asked her if they reuse their files and buffers, she said yes. I think asked to speak to the manager who I informed was a safety violation. I let her know buffers and files can not be sanitized and are meant for one time use… she did not care AT all! She was rude, short, and not concerned about the potential infections they are handing out. YUCK. I got out the chair and left… I stopped at the next nail salon I saw and they understand sanitation and cleanliness. I will never return to this salon.
Service deteriorated. This is what my pedicure looked like an hr after leaving their salon - botched polish & dryness. This is even after the request to fix polish after my observation before departure. Inspiration to save $ & do hm Pedi!!

Place Pictures

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FNail Protect Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 07:30 PM
Tuesday 09:00 AM - 07:30 PM
Wednesday 09:00 AM - 07:30 PM
Thursday 09:00 AM - 07:30 PM
Friday 09:00 AM - 07:30 PM
Saturday 09:00 AM - 07:30 PM
Sunday 02:00 AM - 06:00 PM

How to go there

Location