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Hoosier Cuts Barbershop

+1 574-341-2928
University Park Mall, 6501 Grape Rd suite 204, Mishawaka, IN 46545 United States of America
Open Today: 11:00 AM - 05:00 PM

Quick Facts About Hoosier Cuts Barbershop

Strengths:
1. Positive customer reviews: The first comment highlights that the place is loved by the clients' kids and the workers are kind. This shows that the barbershop has a strong customer base and provides a friendly and relaxed environment.
2. Popular among the Latino community: The comment mentions that "mi gente latino are the reason for this place's success." This indicates that the barbershop has successfully attracted and catered to the Latino community, which can contribute to its overall success and create a sense of community.
3. Skilled barbers: Multiple comments mention that the barbers at Hoosier Cuts are great and consistently deliver what they are asked for. This indicates a high level of skill and expertise among the barbers, creating a strong reputation for the shop.
4. Appointment system: One comment mentions that getting an appointment is helpful, especially when there are time constraints. This suggests that the barbershop has an efficient appointment system, which can help manage customer flow and reduce waiting times.
5. Modern cuts: Another comment mentions that the barbershop offers modern cuts that appeal to their kids. This indicates that the barbershop stays updated with current trends and caters to a wide range of preferences.
6. Ability to do designs: One comment specifically mentions that the barbershop was able to fulfill the customer's request for a design, and the result was satisfying. This suggests that the barbers at Hoosier Cuts have the skill to execute creative and unique haircuts.
Weaknesses:
1. Poor customer service: One comment states that the customer service is unprofessional. The comment mentions that despite booking an appointment, customers still have to wait up to an hour before getting a cut, and there is no acknowledgment of the delay. This indicates a weakness in managing customer expectations and ensuring a smooth and efficient process.
2. Long wait times: A couple of comments highlight the long wait times at the barbershop, which can be a downside for customers. This suggests that the barbershop may struggle with managing customer flow and providing timely service.
3. Limited suitability for families: One comment suggests that the barbershop is more suitable for mature individuals and may not be conducive to bringing kids or toddlers. This lack of family-friendly atmosphere may limit the potential customer base.
4. Price: One comment mentions that the barbershop is a little high priced. This suggests that the pricing may be a weakness, potentially deterring some customers who are price-sensitive.
In conclusion, Hoosier Cuts Barbershop has strengths in terms of positive customer reviews, popularity among the Latino community, skilled barbers, appointment system, modern cuts, and the ability to fulfill unique requests. However, there are weaknesses in terms of poor customer service, long wait times, limited suitability for families, and relatively high prices. These weaknesses highlight areas where the barbershop can improve to enhance the overall customer experience.


Best TL Reviews

I work as a nanny and my clients kids LOVE this place and the kind workers. This is THE SPOT for anyone needing fresh haircuts. Friendly and relaxed environment. Mi gente latino are the reason for this place’s success. We love to see it!
Got dropped after being inside there wait Room .KENNY WAS RECOMENDED. what a LOOSER. Won't go back..He canceled me at Last min.But took his Friend..Shady...
Eli is great. All are actually. Always get exactly what we ask for, very little wait with appointments… in and out. Love and definitely recommend.
Getting an appointment is more expensive but is helpful if there are time constraints. A little high priced but modern cuts appeal to my kids!
This is my husband’s favorite place to get haircuts. They are great at this but only thing I don’t like is the long wait time.
I have been looking for some where to put a design on my head and Hoosier cuts did not disappoint. I sadly did not catch the name of the guy who took care of me but as a female walking into a barber for the first time, he made me feel comfortable and did an amazing job!
Although the haircuts are good. The customer service is extremely unprofessional. No matter what time you book an appointment, you still have to wait up to an hour before you get a cut. They don't even acknowledge their wrong which is strange to me.
I love my hair cut they gave me and their really great for when you wanna try new things. But this haircut place isn't for everybody. It's more of a mature place and probably shouldn't be bringing your kids or toddlers in there. Also another thing, you might wait a couple of minutes after your appointment depending on how busy they are, but don't go walking in there 2 hours early expecting to get a haircut in the next five minutes.

Place Pictures

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Hoosier Cuts Barbershop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 02:00 AM - 06:00 PM
Tuesday 02:00 AM - 06:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 11:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 11:00 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location