Wonder Cuts Hair Salon

+1 985-893-3499

1331 US-190 #400, Covington, LA 70433 United States of America

Open Today: -

Quick Facts About Wonder Cuts Hair Salon

Strengths: 1. Reasonable prices: Many customers appreciate the affordable pricing at Wonder Cuts Hair Salon. This makes it a popular choice for individuals and families who are looking for a budget-friendly option for their haircuts.

2. Good haircuts: Several comments mention that the haircuts at Wonder Cuts are satisfactory. Customers seem to be generally satisfied with the end result and appreciate the skill of some of the hairdressers.

3. Convenience: The fact that customers can walk in at 6:00 pm and not have to wait is appreciated by some. This flexibility in timing allows customers to fit their haircuts into their busy schedules without having to book an appointment in advance.

4. Discount coupons: The availability of discount coupons is mentioned positively by a customer. This shows that Wonder Cuts offers occasional promotions and discounts, which can be a further incentive for customers to visit the salon.

5. Consistency: One customer mentions that they have visited Wonder Cuts four times and have always left with a good haircut. This consistency in service is a positive aspect that ensures customers can trust the salon to consistently deliver a satisfactory experience.

Weaknesses: 1. Unfriendly and unhelpful staff: Several comments highlight the negative attitude of one particular hairdresser. She is described as unfriendly, unhelpful, negative, and unhappy. This kind of behavior can significantly impact the overall customer experience and may lead to customers seeking other salons with friendlier and more helpful staff.

2. Early closure: One customer mentions that Wonder Cuts closed 20 minutes earlier than their advertised closing time. This can be frustrating for customers who specifically made the effort to visit the salon within their stated operating hours. Inconsistency with closing times can lead to a loss of trust and customer loyalty.

3. Previous bad experiences: A few comments mention bad experiences with rude staff members on previous visits. This indicates a pattern of poor customer service and can discourage customers from giving the salon another chance or recommending it to others.

4. Customer embarrassment: One customer recounts an incident where her youngest daughter was embarrassed by the salon staff, who went on about her skin condition. This lack of sensitivity and empathy can leave a lasting negative impact on customers, especially when it involves personal and sensitive matters.

Overall, while Wonder Cuts Hair Salon has strengths such as reasonable prices, good haircuts, convenience, discount coupons, and consistency, it also has weaknesses that revolve around unfriendly and unhelpful staff, early closures, previous bad experiences, and instances of customer embarrassment. Addressing these weaknesses and focusing on improving customer service and staff training can help Wonder Cuts enhance their overall customer experience and reputation.

Best TL Reviews

The person who cut my hair today did a good job cutting it but.... she was not very friendly and did not appear very helpful to her co-worker who appeared to be new. When the co-worker asked her a question, her answers were short and not in a friendly manner. She also talked about a customer who left after getting a haircut and said atleast she did not try to tell us how to do our job. She was a very negative and unhappy person. I like the prices at Wonder Cuts and overall the hair cut is good but I may leave before having to sit in her chair again. What a negative and unhappy person she is.

Unable to use because they closed 20 minutes early. Drove 20 minutes out my way to get here and lady was counting her draw to leave. Won't be back here.

My kids and myself always love getting hair cuts and spending time with Mrs Suzette.

Wonder Cuts Provides haircuts and shampoos at a reasonable price, I like my hair short and am always satisfied.Have

Tried numerous saloons Rarely more than once.

Enjoy coming in at 6:00 pm and no waiting. Like discount coupon and excellent hair dresser

I had a bad experience at this location before but decided to give it another chance today due to desperation. Lady working was extremely rude and went off on a rant about being the only one working all day and being from another store. I was understanding since we rushed in with my son about 15 minutes before close but she continued on her rude rant without me even opening my mouth. I didnt say a word or roll my eyes. Just walked out while she continued ranting. We left and will not be back. My son even asked why she was so rude.

Went in to get my daughters hair cut and thinned. The two ladies working there were so incredibly rude. I’ve never experienced such blatantly rude people. They Embarrassed my youngest daughter after I told her she had a skin condition and kept going on and on about the condition. If my kids weren’t with me, I surely would have made a scene. Stick to servicing your clients and keep your mouths shut. You really know how to make young girls feel AWFUL about themselves.

Friendly fast and consistent in they cuts. So far, I come here 4ctines and left with a good cut