Wyoming Nails

+1 616-532-4356

1633 28th St SW # B, Wyoming, MI 49519 United States of America

Open Today: -

Quick Facts About Wyoming Nails

Wyoming Nails Place, as evident from the comments above, has both strengths and weaknesses that contribute to the overall customer experience.

Starting with the strengths, one positive aspect that multiple comments mentioned was the friendly staff. Although the number of staff members at the salon was limited, they were described as being kind and engaging in conversation. This level of customer service helps create a welcoming atmosphere for clients. Additionally, one customer appreciated the fact that they were the only person in the salon at the time, which potentially contributed to a more personalized experience.

Another strength mentioned was the affordable pricing. The salon advertised $10 manicures, which attracted customers who were willing to take a risk and try out the place. For those on a tight budget, this can be an appealing factor.

Moving on to the weaknesses, one common complaint was the lack of cleanliness and outdated appearance of the salon. Customers noted that the interior seemed old and not as clean as they would have preferred. Furthermore, the nail polish options were limited and appeared to be old. This lack of variety can be a turn-off for customers who enjoy having a wide range of colors to choose from.

The competency of the staff was also brought into question. Several comments mentioned that the nail technicians did not understand or fulfill customer requests properly. This lack of understanding resulted in bubble-filled shellac, nails that didn't last more than a few hours, and pedicures that left feet looking dirtier than before. It appears that some technicians lack the necessary skills and attention to detail to provide a satisfactory service.

Another weakness was the lack of transparent pricing. One customer mentioned being surprised at the end of their appointment when they were charged $20 extra for shellac, despite not being informed about the additional cost beforehand. This lack of clear communication and transparency can lead to customer dissatisfaction and a feeling of being deceived.

Moreover, multiple comments criticized the professionalism of the staff. Mentioned instances included a technician leaving the customer's service unfinished to argue loudly in the back room, nail technicians being on their phones during appointments, and a customer feeling rushed and receiving a sloppy and bumpy nail job. These behaviors suggest a lack of professionalism and dedication to providing a quality service.

Overall, the strengths of Wyoming Nails Place lie in their friendly staff and affordable pricing. However, the weaknesses of the salon, including cleanliness issues, limited options for nail polish, incompetent staff, lack of transparency in pricing, and unprofessional behavior, significantly impact the overall customer experience and contribute to negative reviews. It is essential for Wyoming Nails Place to address these weaknesses in order to improve their reputation and attract more satisfied customers.

Best TL Reviews

The lady that did my pedicure did a horrible job. I told her to do shellac, and it came out bubbly. She was incompetent of understanding what I wanted which was a simple color to then charge $35. In the end, I gave her $20.

I went here today just for the heck of it! They advertised $10 manicures, so I figured it wasn’t a huge loss if I hated it. I’ll start with the positive: the staff that was there were super friendly! There were only two, but they talked with me and it was really nice! I also was the only person in there at the time, which may have been a factor. The inside of the place did feel older/ maybe not as clean as I could be. There were not many colors to pick from and the nail polish seemed old. It’s definitely not as good as my normal nail place. The woman doing my nails made them look really nice, but they didn’t last more than 2 hours before they were ripped up. They just didn’t last mad I don’t know if it’s the stuff they used of what. I followed her instructions when she finished. I brought my little cousin and she accidentally bumped her nail while the lady was there, but the lady doing hers did not offer to fix it. Again, it wasn’t horrible, especially not for the price, but I also don’t recommend it.

Had Nancy to start, reviews are correct that there's no talking to customer, but I prefer that anyways- so glad I brought my ear pods! She started my pedicure doing it til the massage part... Then she went to the back room for 10 minutes and was loudly screaming & arguing... She returns with a young male who takes over while she attended to 2 new customers. I thought everything went ok, a little painful but alright... when leaving though, I could see why. When she was grating my feet (littlerally tool looked like a big cheese grater!) I noticed she took a chunk of the side of my foot & then also noticed my toes did not look clean but dark/dirty around edges??? That's a first!

Just look at this, unacceptable, won't be going back and the owner of the complex should close them down.

Had a pedi done, was excited to have a $20 pedicure (that was falsely advertised), I got shellac as well which is now chipping terrible ! They ended up telling me at the end of the appointment that my total was $40?! I asked I thought it was $20? And they said $20 extra for shellac ! Which I was unaware…I will not be coming back!

10 out of 10 don't recommend. How is this place still in business? I should've looked at the reviews before coming in but it was really close to my house. Didn't think it could've been this bad. I came in for a quick fill. Lady was very agressive with my hands and nails. She was on the phone the whole time and was pausing while doing my nails. They were sloppy, and bumpy. I ended up leaving before she could even start painting them. Very disappointing.

The polish is old my own nails were messed up before I left feet also

Don’t waste your time. Very old, dirty. Zero selection of color looks like they have been there for years.