Valley Car Wash

+1 724-347-4131

1364 E State St, Sharon, PA 16146 United States of America

Open Today: -

Quick Facts About Valley Car Wash

Strengths:

1. Excellent job on car detailing: Several comments mention that Valley Car Wash did an amazing job on cleaning and detailing their cars. Customers were pleased with the results and mentioned that their cars looked brand new after the service.

2. Reasonable prices: Many customers appreciate that Valley Car Wash manages to keep their prices reasonable, even with the increasing changes in life. This makes their services accessible and affordable for a wider range of customers.

3. Personalized and friendly customer service: Tim, the owner, is mentioned as being very nice and personally communicating with customers. This personalized customer service enhances the overall experience and makes customers feel valued and appreciated.

4. Efficient and fast service: The staff members are described as fast and efficient, providing excellent service within a short amount of time. This allows customers to have their cars cleaned quickly and get back on the road.

5. Positive reputation and recommendations: Valley Car Wash comes highly recommended by multiple customers. The positive reputation and recommendations from satisfied customers can attract new customers and build trust in the business.

Weaknesses:

1. Inconsistent quality of service: Despite the positive comments, there are a couple of customers who were disappointed with the service they received. One customer mentioned that their car looked horrible after paying for "the works," with certain areas left untouched. Another customer complained about receiving a basic wash instead of the paid service and having dirty windows.

2. Lack of attention to detail: Some customers mentioned specific areas that were not cleaned properly, such as door jambs, gear shift, and rearview mirror. These comments suggest a possible lack of attention to detail during the cleaning process.

3. Rude owner: One customer complained about the owner being rude when they called to complain about the unsatisfactory service they received. This negative encounter with the owner can create a poor impression and discourage customers from returning.

4. Incomplete interior cleaning: One customer mentioned that the inside of their car was not thoroughly cleaned besides the dashboard. This suggests that Valley Car Wash may not provide consistent and thorough interior cleaning as part of their services.

5. Employee mistreatment: One customer reported witnessing a demeaning and mean interaction between a cashier and a car cleaner. This incident reflects poorly on the business and can impact customers' perception of the company's values and treatment of employees.

Overall, Valley Car Wash has several strengths, including excellent car detailing, reasonable prices, personalized customer service, efficiency, and positive recommendations. However, there are weaknesses related to inconsistent quality of service, lack of attention to detail, rude owner, incomplete interior cleaning, and employee mistreatment. These areas of improvement should be addressed to ensure consistent customer satisfaction and a positive reputation for Valley Car Wash.

Best TL Reviews

I recently got my car detailed. My car looked brand new. I was very pleased with the job that was done. The owner Tim was very nice, and communicated with me personally. I will definitely go back for this.

You've always done an amazing job and never let me down. Weather you're cleaning my Dodge Journey, my fiance's Chevrolet Equinox, or her son's Jeep Liberty you always do an outstanding job! You managed to keep prices reasonable even with the ever-increasing changes in life. Thank you so much for everything you do.

I usually go to a different car was in town that is a few bucks less so this was a first for me. I got "The works" which got the outside hand washed, machine washed, inside floor vacuumed, floor mats scrubbed, hand dried, air dried, tires cleaned and shined. Boy did they ever do a great job! It took a few extra minutes to do this job but it was well worth it!! I will definitely be back!!

Thoroughly disappointed. Came highly recommended and I paid 25$ for “the works” and my car looked horrible. Didn’t even wipe the door jambs. Not sure what my 25$ went towards. There was even mud splattered on my gear shift and the rear view mirror wasn’t even touched. I guess that’s what I get for going a 1/2 hour before close. Complete waste of money. I had to go home and re-clean my car. Never again!

The service is spectacular and the workers are friendly. My car was really clean. They did a marvelous job. I go every week to get my car cleaned and enjoy their company.

Great staff. I have never had a better car wash experience. The works wash is well worth the money. They are fast efficient and very polite. I plan on having a full detail in the future. They are AWESOME!!!!

I paid for a 30.00 service (car wash)and received a basic wash, dash wiped down, and a tire brighter. My windows were dirty and streaked with residue. The inside of the car hadn't been touch besides the dash board. I called and complained to the owner! He was rude and made excuses stating" we don't provide a perfect service" I should've paid for a 7.00 car wash from Sheetz. I will not patronize this business again. Poor service!

NEVER GOING BACK. Paid for best inside & out service they offered and my car was not clean inside at all. Then the tall white cashier guy talked to the black guy cleaning my car so demeaning and mean that I was humiliated for him. My God...he was so embarrassed but he kept on working silently. I will never go to this place again.