Quick Facts About Big Boy's Barber Shop®
Big Boy's Barber Shop® is a popular establishment with a loyal customer base, as evidenced by some of the positive comments. These strengths include skilled barbers who provide friendly service and take pride in their work. Customers appreciate the attention to detail and personalized care they receive, as well as the ability to make appointments with their preferred barber.
One of the highlights of Big Boy's Barber Shop® is the barbers' ability to fix or improve haircuts from other places. Valentina, in particular, is mentioned as someone who is knowledgeable and skilled in her trade. This showcases the expertise of the barbers and their ability to deliver high-quality results to their customers. This strength can attract customers who may have had negative experiences elsewhere and are looking for a reliable and skilled barber.
The comments also reveal that Big Boy's Barber Shop® has a longstanding reputation in the community. Multiple customers mention that they have been coming to this barbershop for many years, even since they were teenagers. This indicates that the establishment has built trust and loyalty among its customers over time. Furthermore, the fact that customers are now bringing their own children to this barbershop suggests that they perceive it as a family-friendly and reliable place.
However, there are some weaknesses that can also be derived from the comments. One customer mentions that they had to wait outside for an additional 10 minutes despite arriving on time for their appointment. This indicates a potential issue with punctuality and sticking to scheduled appointments. While one instance may be forgivable, repeated delays can lead to frustration and a negative customer experience.
Another customer expresses disappointment in the customer service, stating that they called to cancel their appointment as a courtesy but received no response. This lack of communication can create a negative view of the establishment and leave customers feeling unappreciated or disregarded. Responding to customer inquiries and concerns promptly is crucial to maintaining a positive reputation.
A common mention in the comments is the wait time. Some customers note that the shop gets busy and, as a result, there can be a wait. While this indicates that Big Boy's Barber Shop® is popular, it also points out a potential weakness in their ability to manage customer flow efficiently. Long wait times can lead to customer dissatisfaction, especially if they have busy schedules or cannot afford to spend a significant amount of time waiting.
Lastly, there is a mention of rising prices. While it is natural for prices to increase over time, customers expect corresponding improvements in the service or experience. The comment suggests that some barbers may not deliver the desired level of quality despite the increased prices. It is essential for Big Boy's Barber Shop® to ensure consistent quality across all its barbers to justify the price increases and maintain customer satisfaction.
In conclusion, Big Boy's Barber Shop® has several strengths, including skilled and friendly barbers, the ability to fix previous haircuts, and a loyal customer base. However, there are also weaknesses that can be identified, such as potential issues with punctuality, lack of responsiveness to customer inquiries, long wait times, and concerns regarding consistent quality across the barbers. Addressing these weaknesses can help Big Boy's Barber Shop® continue to thrive and provide excellent service to its customers.
Best TL Reviews
My first visit and it will not be my last. Valentina had to fix my prior cut from another barber shop. Valentina is super friendly and definitely knows her trade!
Came here the other week, guy named Rene did a great job cleaning up my sides. As you can see in the before and after pics he saved me from being the ugliest man in La Puente.
I had an early appointment was there 5 minutes early and place suppose to open at 9am I waited outside an additional 10 minutes. Calling other Barbershops very disappointing as 1st time client. I found another spot in Whittier'
I hate wasting my time.. I did call them to let them know and a courtesy to cancel my cut
Amazing service. Great people and amazing job
I've been coming to this barbershop since I was a teen. Staff are always friendly and dedicate time and care to every haircut. I'm so glad I get to bring my son here now.
My husband has came here since he was a child (he's now 32) & we started bringin our son since he was 1 (he's now 4) I won't take him anywhere else! They're great, friendly and get down on hair cuts! Gets packed sometimes but worth the wait. Either la puente or el monte both have awesome barbers.
Prices keep going up, but some barbers still have lines in their fades. If you go to the right ones you'll be fine.
Big Boy is my man. I have to make appointment with them because they're so busy because they're so good. My haircut looks really cool B-)
Big Boy's Barber Shop® Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | 08:00 AM - 01:00 PM |
How to go there
Location
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