Eyebrow Centre

+1 803-407-3316

100 Columbiana Cir, Columbia, SC 29212 United States of America

Open Today: -

Quick Facts About Eyebrow Centre

Eyebrow Centre place receives mixed reviews from customers, with some praising the service and others expressing dissatisfaction. In order to assess the strengths and weaknesses of the place, it is important to analyze the comments provided.

Starting with the strengths, one customer comments that the place is great for threading, which suggests that the establishment specializes in this service and has a reputation for it. Other customers also express satisfaction with the threading service, mentioning that they prefer it over waxing and that the technicians do a great job. This indicates that the technicians at Eyebrow Centre place have the necessary skills and expertise to deliver quality threading services.

Another strength highlighted by customers is the quick service provided by the technicians. Multiple comments mention that the threading process is quick and that there is not much of a wait. This is a positive aspect for customers who prefer to have their eyebrows done efficiently and without wasting much time.

Positive feedback is also given regarding the cleanliness and friendly environment of the place. Customers appreciate the clean and hygienic conditions, as well as the professionalism and friendliness of the technicians. This creates a welcoming atmosphere for customers and contributes to their overall experience.

However, there are several weaknesses that are mentioned by customers that need to be addressed. One common complaint is the lack of communication and personalized service. One customer mentions that the technician did not ask what they wanted before starting the service, resulting in a dissatisfaction with the end result. This suggests that Eyebrow Centre place may not prioritize customer consultation and customization, which can lead to unsatisfactory outcomes for some individuals.

Another weakness highlighted by a customer is the pricing. One person mentions that $15 is too much for just a clean-up, indicating that the pricing may not be competitive compared to other similar establishments in the area. This can be a deterrent for potential customers, especially those who are cost-conscious.

Additionally, there are multiple comments relating to a negative experience with specific technicians. Some customers mention that they had a rough and painful experience with certain individuals, while others note that they were not happy with the service provided by a particular technician. This suggests that there may be inconsistency in the quality of service depending on the technician, which can lead to a lack of trust and uncertainty for customers.

In conclusion, Eyebrow Centre place has strengths such as expertise in threading, quick service, cleanliness, and a friendly environment. However, there are weaknesses such as the lack of communication and personalized service, higher pricing compared to competitors, and inconsistency in the quality of service provided by certain technicians. It is important for the establishment to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.

Best TL Reviews

At first I thought this place would be great for threading since I come from out of state. She didn’t ask what I wanted just went straight into doing my brows. She was very aggressive and it hurt, not to mention she left them butchered!!! One is now thinner than the other and I am very upset because I had thick brows and they were shaped really nice and now they look horrible. Not to mention the pricing, $15 is too much for just a clean up. I will never go there again.

Love getting my eyebrows done any day before 7pm. It can be somewhat uncomfortable for a quick second but you will love every minute of it you will have a month until you return and offers all kinds of services of where you want thread and it’s only thread no wax. Quick service to not much of wait.

The first time I went, I had a gentle young lady! She was amazing!!! However, last night... I had an older woman who was not so gentle!! Next time.... I'll just peek in to see who is working because I did not like my second experience❌️ If I see that 2nd lady, I'm not getting serviced!! I didn't even tip because I was not happy!

Not sure of her name, but she was in yesterday Friday 13th January. She was nice & quick but she left so much hair on my eyebrow, this was the finished product. Of course I didn't notice until I got home...

I’ve been going here for almost a year now and it is so much better than waxing eyebrows! Binbei was so sweet and did a great job!

Anitha does a wonderful job with the threading. I received services for my eyebrow, lip, and chin and she comes through every time. Thanks again Anitha.

binbei was amazing 10/10. I drive 20 min to see her everytime I need eyebrows done.

All of the eyebrow tec are good very clean an friendly environment an they do a grate job an quick I love it there the only brow place I go to in Columbia an so should you