New Hollywood Nails and Spa

+1 248-791-7489

2813 Orchard Lake Rd #2811, Keego Harbor, MI 48320 United States of America

Open Today: -

Quick Facts About New Hollywood Nails and Spa

New Hollywood Nails and Spa has a number of strengths and weaknesses, as evident from the comments provided. Starting with the strengths, customers consistently praise the quality of service provided at the salon. Multiple comments highlight that the salon consistently delivers high-quality nail services, with specific mention of the attention to detail and skill of the technicians, particularly Kenny and Jimmy. The salon is commended for its ability to replicate nail art designs shown in pictures, as well as for their expertise in shellac and acrylic application. The long-lasting nature of the nails is a testament to the quality of work done at the salon, as one customer states that their nails stayed intact for an impressive 20 days without lifting.

Another strength of New Hollywood Nails and Spa is the cleanliness and design of the salon. Customers mention that the salon is clean and beautifully designed, creating a relaxing and inviting atmosphere. The overall experience at the salon is said to be wonderful, with positive comments about the attention to customer service and the friendly nature of the staff. Furthermore, the salon offers competitive pricing, which is appreciated by customers. Cash preference is mentioned as a strength, providing convenience to customers who prefer to pay in cash.

On the other hand, there are a few weaknesses that have been raised in the comments. One customer expressed dissatisfaction with their experience, mentioning that their nail technician rushed through their full set, resulting in crooked French tips. Additionally, this customer claims to have developed an infection on their toe after a pedicure, suggesting poor hygiene practices in the salon. This raises concerns regarding the cleanliness and sanitation protocols followed at New Hollywood Nails and Spa. Another comment mentions that the salon no longer provides the same level of service as it did before and has downgraded from a previous 5-star rating. This suggests a decline in the overall quality of the salon over time.

It is important to note that there are both positive and negative comments regarding the owner and business practices at New Hollywood Nails and Spa. While some customers praise the owner, Kenny, for his exceptional service and willingness to rectify any issues, others express dissatisfaction with being charged more than the quoted price or being encouraged to use the ATM instead of debit or credit cards. These concerns raise questions about transparency, pricing, and the overall professionalism of the salon.

In conclusion, New Hollywood Nails and Spa has several strengths that contribute to its positive reputation, including the high-quality service provided by skilled technicians, cleanliness of the salon, and competitive pricing. However, there are also weaknesses to take into account, such as occasional lapses in customer service, concerns about hygiene and sanitation practices, and potential issues with the owner's business practices. It is important for potential customers to consider these factors when deciding to visit this salon.

Best TL Reviews

I am absolutely thrilled at the quality of this salon! I showed my tech Kenny a photo for reference and he went above and beyond! The work speaks for itself!! Great pricing! Fast but QUALITY service! Cash is preferred!

*EDIT* I got my nails done on the 1st of February, it is now the 20th. The second photo is of my nails today. This place is phenomenal. Best nail service I've ever received. I'm a bartender so I use my hands A LOT. For my nails to still be completely intact and to still have shine after 20 days is, for me, unheard of for a set. Yes they have grown out and I am due for a new set but they aren't even lifting. Like WHAT!!!!

Kenny does such a great job on my nails. Every time I go in he does an amazing work. He is very good at his job. All I have to do is show him a picture of what nail art I want and he can do it. He takes his time and makes sure to do your nails good. I highly recommend him. Jimmy does my daughters nails and he also does a great job at doing shellac and acrylic. It is never messy and nails are never uneven. Everyone should go see them. I highly recommend them.

I absolutely love this salon! I cannot say enough good things about it. Kenny and Jimmy are amazing! When I go into the salon, it is clean, friendly and they are very particular about their customer service. Kenny has always went above and beyond with the nail art I’ve gotten. I cannot recommend this place enough. I get constant compliments on my nails and always tell them where to go! Kenny will always make it right if something isn’t up to your liking, which honestly is rare. This business cares about their customers and it shows in every way!!

I’m a licensed manicurist and I just didn’t feel like doing my own nails so I decided to try Hollywood out! I was pleased at the outcome of my nails , thank you Jimmy!

I thought since this place had good reviews I would give it a try, however, my nail tech rushed through my full set so some of my French tips look all crooked, and I have an infection now on my big toe two days after the pedicure.. I would think it’s due to insanity supplies, most places I’ve been to take tools out of a sealed bag that’s been cleaned, this place did not. Would not recommend.

Kenny is the greatest!! I left my old place to come here! Kind and efficient! Plus a lovely design that Kenny thinks of just by looking at my nails. I will continue to support his business as well as send my friends here!! The best!!!!

Nail tech dig my nails bad. Charge me $55 and told me $45 service. The owner wants people to use atm instead of using debit or credit. This place use to be a 5 star.

They were super busy for homecoming and my daughter and I walked in without appts for manis/pedis. We did not have to wait. We were seated in pedi stations right away. Everyone did an amazing job. We will definitely be back. Wonderful experience. Salon is clean, beautifully designed, and incredibly relaxing.