Quick Facts About Henna Beauty salon
Strengths:
1. Timely service: According to one customer, the salon can usually provide services without much delay. This suggests that the salon is efficient and can accommodate customers in a timely manner.
2. Good results: Another customer mentioned that the results of the service are pretty good. This indicates that the salon can deliver satisfactory outcomes to its customers.
3. Long-standing customer loyalty: One customer stated that they have been going to this salon for 18 years exclusively for their eyebrow services. This demonstrates a level of customer loyalty and satisfaction that is worth noting.
4. Accessibility: A customer mentioned that the salon is conveniently located close to their place. This indicates that the salon can be easily accessed by customers in the area.
Weaknesses:
1. Poor sanitation practices: One customer had a terrible experience with the salon, mentioning that they had a severe allergic reaction due to dirty threading. This highlights a weakness in the salon's sanitation practices and raises concerns about hygiene.
2. Inconsistent quality: Multiple customers expressed dissatisfaction with the quality of the salon's services. Complaints included messed up eyebrows, irregular and messy art in henna tattoos, and improper technique in waxing. These comments indicate a lack of consistency in the salon's service delivery, suggesting a weakness in their skills and attention to detail.
3. Communication issues: A customer mentioned that the salon's staff seemed distant and uncommunicative. They also noted that the employees were gossiping in their native language, which made the customer feel uncomfortable. This indicates a weakness in the salon's customer service skills and their ability to create a welcoming and inclusive environment.
4. Unprofessional behavior: One customer had a negative experience with a waxing technician who exhibited unprofessional behavior, such as wearing airpods during the service and hitting the customer's face repeatedly. This highlights a weakness in the salon's training and supervision, as well as their ability to ensure a professional and safe environment for customers.
5. Lack of responsiveness to feedback: A customer complained about a henna design that was poorly executed, but the salon didn't address the complaint or offer a solution. This demonstrates a weakness in the salon's customer service and their ability to handle customer concerns or complaints effectively.
In conclusion, while the salon has strengths in terms of timeliness and customer loyalty, it faces significant weaknesses in areas such as sanitation practices, service quality, communication, professionalism, and responsiveness to feedback. These weaknesses need to be addressed in order to improve the overall customer experience and reputation of the Henna Beauty salon.
Best TL Reviews
HORRIBLE HORRIBLE besides messing up my eyebrows they left me with a huge allergic reaction because of their dirty thread. PLEASE BE aware and be careful make sure the ladies are washing their hands & make sure their thread is clean. It was my first time coming to their shop and will be my LAST!!!!
Not my favorite Indian Beauty Parlor in this area but you can usually get the service done without much of a delay and the result is pretty good.
Evenings can get pretty busy, especially before major Holidays, Festivals, etc., so plan accordingly
This second time I come here and they messed up my eye brows frist time they where straight and short and took 3 weeks grow back I usually had arch in my eyebrows then after coming here now all sudden my eye brows straight I try give them benefit see if someone else would do better job they made my eye brows small and you see how diffrent in picture never in my life will I go back to them and to top it off the sign in door says 7.00 and they charged me 8.00 they lucky I paid them because they did horrible job willl be back going to charms they do great job I just moved this place was closer but it’s clear it’s not worth it
I would never ever visit again there. I just got very disappointed with their services, while waxing they told me that they are going to do it quickly, they don't have much time for one customer. It seems they are not that professional, who consider customer satisfaction and comfort. The lady who did my eyebrows, she literally bleed my skin. On top of that, they don't know how to communicate with another person, they kind of doing formality only. But I want to say, in any profession in this world, you have to consider your customers, that's it.
I went there for my eyebrows and eyelashes extension. When I was paying, I paid the amount asked for, and tipped them, a small amount that I can afford, and the ladies working there, all talking on their native language about the tips I left. I know, they want and like when people tip them a lot, but you tip whatever you can afford. I don’t think it’s nice and helpful for a business when employees talking about their customers in their language. I don’t think I would go back
I came here to wax my arms. I walk in and a lady asks what i’m there for, I say wax. She takes me to the wax room and starts to dump wax on me, barely even warmed up. When she would go to put the strip on, she wouldn’t even rub it to get all the wax to stick. She would just slap the strip on and rip. Also, every time she would rip, she would make it so dramatic that it would constantly hit my face. I now have a cut in between my eyebrows because she hit my face so much. The lady knew she was hitting my face, she apologized, and then kept doing it. She also had airpods in the whole time in both ears, on full volume. I could hear what was going on the whole time I was getting waxed, and every time I would try and talk to her, I would have to yell so she could hear over her airpods. Lastly, I made an appointment for full arms and underarms. She finished my arms and I told her that she still needs to do my underarms, and she started giving me an attitude saying, “You never told me. I asked you and you said no.” Which, in fact, she never asked me. After seeing the HORRIBLE job she did on my arms, I did not even want to get my underarms waxed at that moment. She INSISTED I do it there, so I did. Because of her horrible job, instead of the wax pulling the hairs out, it just cut them, which is what I was trying to avoid at all costs because at that point I would have just shaved them. I do a better job than this. This is probably because of the fact that she did not rub the strip on the wax, so instead of grabbing the hair from the root, it grabbed it from the end and cut the hairs instead of pulling them out. I will never be going here again and I will tell everyone I know not to go here. Along with the lady’s attitude, she was disrespectful, and just straight up terrible at her job. I will never ever be coming back here.
We went to get henna on my sister and my hands. At first none of the girls wanted to do it. When she brought a girl. She was rushing with the designs we selected from their book. She ruined my sisters hand with those rough lines and messy art. Absolutely ridiculous. And She charged $25 for that ugly tattoo. Even when I complained and showed her hand .. they didn’t care. My sister washed her hand right away. It was ugly.
The only place I go to for eyebrows, been going there 18 years!
Henna Beauty salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places