WHO'S NEXT

+1 413-579-6488

323 Main St, Holyoke, MA 01040 United States of America

Open Today: -

Quick Facts About WHO'S NEXT

WHO'S NEXT place has both strengths and weaknesses based on the comments provided.

Strengths: 1. Cleanliness: Multiple comments mention that the place is clean, which is a positive aspect for any establishment. A clean environment helps to create a professional and comfortable atmosphere for customers.

2. Good haircuts: Several comments express satisfaction with the haircuts received at WHO'S NEXT place. Customers appreciate the quality of the cuts and acknowledge the skills of the barbers.

3. Experienced and reliable owner: One comment highlights the fact that the owner, O, has been around for over 20 years and is considered reliable. This suggests that the shop has a strong foundation and reliable leadership.

4. Willingness to go above and beyond: One comment mentions how even as a walk-in, the barbers are willing to deliver quality styles and go above and beyond for customers. This showcases a dedication to customer satisfaction.

5. Quick service: Another comment indicates that the wait time is not bad and the service is quick. This would appeal to customers who are looking for efficiency and do not want to spend too much time waiting for their turn.

Weaknesses: 1. Inconsistent appointments: One comment states that the shop lacks consistency in keeping appointments. This can be frustrating for customers who have made appointments and expect their chosen barber to be available.

2. Unprofessional behavior: Multiple comments highlight instances of unprofessional behavior, such as a barber trimming eyebrows without consent and drinking beer while cutting hair. Such behavior can be off-putting and reflect poorly on the establishment.

3. Pricing concerns: One comment mentions that the price of $40 for a simple clean-up was considered high. This suggests that the pricing may not align with the services provided, potentially leading to customer dissatisfaction.

4. Lack of punctuality: A comment states that the barbers at WHO'S NEXT place have a reputation for being late or not showing up for appointments. This lack of punctuality can inconvenience customers and lead to a loss of loyalty.

5. Questionable reputation of the town: One comment expresses concerns about the town being sketchy, though the commenter recognizes that the specific part where the barbershop is located is not bad. This could potentially deter some customers who may have safety concerns.

In conclusion, WHO'S NEXT place has strengths in terms of cleanliness, good haircuts, an experienced owner, willingness to go above and beyond, and quick service. However, there are weaknesses related to inconsistent appointments, unprofessional behavior, pricing concerns, lack of punctuality, and potentially questionable reputation of the town. These factors should be considered when assessing the strengths and weaknesses of WHO'S NEXT place.

Best TL Reviews

My husband went in to get his beard trimmed, faded and shaped up. He went in with a face full of hair (plenty to work with) and came back home with 2 cuts on his face (forgivable), the whole beard was crooked, it wasn’t faded, It looks horrible!!! It like two different cuts on either side of his face. Whoever shaped him up should be stripped of their license, if they even have one. He is in the bathroom fixing it right now. Then he took it upon himself to trim my husbands eyebrows. Did he ask you to touch his eyebrows?? NO!!! Absolutely unprofessional!!! And on top of all that it was $40 and my husband humbly gave him a $20 tip. A pic would be too embarrassing.

Great place to get cuts! The place is clean and the barbers there are really good! My man Heber gave me and my son haircuts and did a fantastic job ????????????????????????????????????????thanks bro. The owner O has been around for over 20 years and is very reliable! No complaints I would recommend!

I'm leaving this review for my husband he really likes the shop but they are not professional he's made several appointments giving them the benefit of the doubt but always gets let down they do a great job cutting that is no doubt but no one ever seems to keep appointments he's made appointments with a few different guys and none of them ever show up... He would make an appointment with one guy and then he wouldn't show so one of the others guys would take him and he's like the cut so he made another appointment with the fill in guy and then the next time that guy doesn't show... This place needs consistency.. he had the same barber for 5 years before we moved out here he is a very loyal customer if he likes your work...

It's amazing how even as a walk-in barbers are willing to always go above and beyond to deliver quality styles. The wait is not bad, pretty quick service, the staff keeps the establishment clean and the price is comfortable. Definitely a go to place to get a good cut.

My 13 yr old was charged $40 for getting JUST THE SIDES CLEANED UP ...my son asked for hair off the top off just a little and the guy ignored him. .dude was drinking beer right in my sons face while cutting him and was extremely unprofessional. To top it off he wanted a tip...gtfoh!

Went in on Wednesday to make an appointment for my 4 year old for Friday. I went at the time I promised and the barber didn’t even awknowledge me. Had someone in his chair that he had just started. Left upset. Lost a loyal customer. He’s given my son a cut before he’s good (chunky Hispanic male) but punctuality and appointments here is a no. They’re disorganized. Super corny.

Ray was AMAZING LOVE!!!!!! The hair cut on my meatball very patient with my 5 yr old it came out awesome was unsure about the town not from Holyoke and seems this whole town is scetchy but I was assured this part wasn't bad and I'm very very very Happy I took his advice ???? also stays open late so that was helpful as well

Great barbershop... appointments and walk ins everyone is treated with respect and well taken care of.. very clean and on time..would recommend this shop 10/10 times