Family Barber Shop

+1 808-677-9461

94-210 Leokane St #102, Waipahu, HI 96797 United States of America

Open Today: -

Quick Facts About Family Barber Shop

Family Barber Shop is a barbershop located on the Oahu island. Like any business, it has its strengths and weaknesses, which can be identified through the comments provided.

Starting with the strengths, one customer mentions that the barbers do a fine job cutting hair and are very affordable. This suggests that the barbers are skilled at their craft and provide quality haircuts at reasonable prices. Another customer praises the speed and friendliness of the staff, indicating that the barbershop offers efficient and welcoming service.

Additionally, one customer mentions that every barber at Family Barber Shop does a fantastic job and that the waits are short. This suggests that the barbers are consistent in their abilities and that the shop manages its appointments effectively, minimizing wait times for customers. This is an important strength, as efficient service and high-quality cuts can help build customer loyalty.

Another strength highlighted in a comment is the long-standing relationship between a customer and one of the barbers, Uncle Fung. The customer mentions that Uncle Fung has been cutting their son's hair for nearly 10 years without any complaints. This indicates that the barbers at Family Barber Shop have the ability to build long-term relationships with their clients by consistently delivering satisfactory results.

Moving on to the weaknesses, one customer criticizes the barbershop for requiring customers to wear facemasks while the barbers themselves do not wear them. This suggests a lack of consistency in enforcing safety measures, which can be problematic, especially during a pandemic. The customer's disappointment may have led them to seek out another barbershop, indicating that this inconsistency could potentially result in losing customers.

Another weakness identified by a customer is a terrible haircut that left them highly disappointed. This negative experience is likely to discourage the customer from recommending Family Barber Shop to others. Negative reviews like these can have a significant impact on a business's reputation and can deter potential customers from visiting.

One customer also mentions that the owner and their son are rude, implying that the barbershop lacks a family-oriented atmosphere and that the staff may need to work on their manners. This criticism highlights a weakness in customer service and suggests a need for improvement in creating a welcoming and friendly environment.

Furthermore, one customer inquires about a specific barber, the lady barber, suggesting that they enjoyed her haircuts but are unable to find her. This suggests a lack of communication or transparency in informing customers about staff changes. Such a lack of communication can cause frustration among customers and lead to a decline in loyalty.

In conclusion, Family Barber Shop has strengths in terms of skilled barbers, affordability, friendly service, and the ability to build long-term relationships with customers. However, weaknesses such as inconsistent enforcement of safety measures, negative experiences with haircuts, rude behavior from the owner and son, and a lack of communication about staff changes can potentially impact the reputation and customer retention of the barbershop. Addressing these weaknesses can help improve the overall customer experience and strengthen the business.

Best TL Reviews

This barbershop really has dumb workers. It's 2023 and they require you to wear a facemask? They are literally the only barbershop in the entire Oahu island that enforces facemask, yet they themselves ARE NOT EVEN WEARING ANY FACEMASK! I was the only customer to arrive in the morning. There was two of them and they were just sitting down looking at their phones. Not wearing a facemask. Yet, they told me to get one. And they would even LIE by saying that they don't have an extra facemask. I went to T's Barbershop nearby and they don't need a facemask and no one was wearing it. Congratulations, Family Barber. You guys just lost a customer and I'll never go there again. I'll even tell everyone I know to AVOID you guys.

These guys do a fine job cutting hair and are very affordable. Because of this, there's typically a fairly long wait.

Always go there to get my hair cut. Very fast and friendly

Terrible haircut, very disappointed and I highly don’t recommend this place to anyone smh

By any chance does anybody know where their lady barber went to? I liked her haircuts on me. I don't know where she went to and trying to find out. Mahalo in advance

Great haircuts but owner and son are rude!!! Not a family oriented place. Here’s a tip for them, “work on manners.”

Most Fantastic place to ever get your hair cut. Every barber does a fantastic job. The waits are short the cuts are great at great prices as well! I come here every two weeks to get my husbands hair cut and I absolutely love it.

Uncle Fung, is the bomb. He be doing my son's hair nearly 10 years. No complaints, service on point. Too bad, this pandemic is here, but family Barber shop is still available for clients.