Quick Facts About Palace Nail Spa
Palace Nail Spa appears to have a mix of positive and negative feedback from customers. In order to analyze their strengths and weaknesses, it is important to consider the various aspects mentioned in the comments.
Starting with the strengths, one recurring positive aspect mentioned by multiple customers is the exceptional service provided by the staff. Customers specifically mention Holly, Sam, and Nancy for their excellent work and attention to detail. This highlights the expertise and skill of the technicians at Palace Nail Spa.
Another strength mentioned by customers is the cleanliness of the facility. Cleanliness is a crucial factor for any nail salon, as it ensures a safe and hygienic environment for customers. The positive comments regarding the cleanliness indicate that Palace Nail Spa prioritizes cleanliness and maintains a clean facility.
Additionally, customers appreciate the welcoming and friendly atmosphere of the salon. Multiple comments mention the friendly and helpful staff, creating a positive and comfortable experience for customers. This friendly atmosphere contributes to a positive overall experience.
Convenience is another strength mentioned by customers. A few comments highlight the ease of accessibility and the ability to accommodate walk-in clients. This suggests that Palace Nail Spa is customer-oriented and strives to provide convenience for their clients.
Moving on to weaknesses, one significant complaint from a customer is the lack of adherence to their specific requests. This customer wanted acrylic nails but was only provided with a nail polish application. This indicates a potential weakness in communication between the technicians and the customers. It is essential for a nail salon to accurately understand and fulfill the specific requests of their clients.
Another weakness mentioned by a customer is the rush and perceived rudeness from the owner. This suggests a potential issue with customer service and management at Palace Nail Spa. The negative experiences expressed in these comments can have a negative impact on the overall reputation of the salon.
While not explicitly mentioned in the comments, one potential weakness that can be inferred is the availability of appointments. One comment suggests that walk-in clients may have to wait if there are scheduled appointments. This indicates a potential weakness in appointment scheduling and availability. Limited availability of appointments can inconvenience customers and lead to long wait times.
In summary, Palace Nail Spa has several strengths, including exceptional service, cleanliness, a welcoming atmosphere, and convenience. However, weaknesses such as potential communication issues, perceived rudeness from the owner, and potential appointment availability problems can impact the overall customer experience. Addressing these weaknesses can help improve the reputation and customer satisfaction at Palace Nail Spa.
Best TL Reviews
Best nail salon I’ve ever been to! Their service & product are exceptional! Clean facility and took their time massaging for my pedicure and manicure. Thank you Holly and Sam for your fantastic work! Sam did a great job on my husbands toenails and feet! Even though we don’t live in St Pete,,, we will be back!!!
Joe provided pedicure services to me today. He did an awesome job! The store is easily accessible, clean, aesthetically pleasing, walk-ins welcomed (4 of us) and fairly priced. For walk-in services, plan to be a work-in client around scheduled appointments. If you’re time constrained, plan ahead and schedule an appointment. Massage chair was okay. Will return for manicure. Other service offered her as well. Check this spa out. Also, brought our pedicure virgin spouses with and they loved it.
They did not do anything I ask the service was for acrylic nail but no she polished my nails and then had no time or want to do the nails like I had ask for. So now I have to go somewhere else and make another appt to get the acrylic nails I want.
Nancy did a great job. Gentle, Thorough, and quick without feeling rushed. I will be back for sure. And it's so nice and clean inside.
Holly was absolutely amazing. I felt sooooo comfortable with her. She made me feel like she really cared about the quality of my nails. She was very sweet and personable. She did a very thorough job. I’m looking forward to seeing her again.
Got a full set and a pedicure today!! I was a l walk in...didn't have to wait. Everyone was friendly and helpful. And they did an amazing job on my nails. Very clean and modern on the inside.
Absolutely horrible! Go anywhere but here! Owners wife was really rude! She didn’t want to provide the service because she was busy playing a game on her phone
After reading all of the negative reviews I wanted to chime in. I enjoyed my first visit but the owner rushed the woman that was working on me. She was doing a great job but he was really rude. I wanted to take my niece out for a pedi today. I guess I won't be coming here.
Palace Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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