Quick Facts About Troutdale Nails
Troutdale Nails place has received both positive and negative reviews from customers. In order to evaluate their strengths and weaknesses, we will analyze the comments provided.
Starting with the strengths, customers have mentioned that the salon is clean, and the staff is cheerful, happy, and welcoming. This creates a positive atmosphere for customers and makes them feel comfortable. Additionally, customers appreciate the convenience of being able to book appointments in advance or even last minute. This flexibility is a valuable service provided by Troutdale Nails.
Customers have also praised the creativity and quality of the nail designs. They mention that the nail technicians are skilled and able to bring their vision to life, sometimes even surpassing their expectations. This highlights the talent and expertise of the staff at Troutdale Nails.
It is worth noting that some customers have been loyal and have been going to Troutdale Nails for years. This indicates that the salon has built a strong customer base and has managed to retain clients over an extended period of time. This loyalty could be due to the quality of their service.
However, there are several weaknesses that need to be addressed. One recurring issue mentioned by customers is the lack of attention to detail. Multiple customers have complained about their nails being filed down to be shorter than requested. This suggests a lack of communication between the technician and the customer, resulting in an unsatisfactory outcome.
Another common complaint is the inconsistency in the quality of service. While some customers have had positive experiences, others have had negative ones. This inconsistency raises concerns about the overall reliability and professionalism of the salon.
Furthermore, there have been instances of pricing discrepancies. One customer mentioned being charged $61 when they were quoted $56 initially. This miscommunication, along with the technician denying the previous statement, reflects poor customer service and potential dishonesty.
One customer mentioned a particularly negative experience where they received burns during an eyebrow waxing. This raises serious concerns about the safety and skill level of the staff at Troutdale Nails. Additionally, the response from the front desk staff was unsatisfactory, as they did not take responsibility for the mistake and charged the customer regardless.
In conclusion, while Troutdale Nails has some strengths such as a clean environment, friendly staff, and creative nail designs, they have several weaknesses that need to be addressed. These weaknesses include inconsistencies in the quality of service, a lack of attention to detail, pricing discrepancies, and a concerning incident involving burns during a waxing. It is essential for Troutdale Nails to address these issues in order to improve customer satisfaction and maintain a good reputation.
Best TL Reviews
First time in here, wanted long coffin nails, regularly $51 and she said $56 for long with a design on ring fingers (I asked her twice before we started you said $56 right?), no problem. Started out ok then my technician throughout the process of applying the acrylic filed them down to be short. Ok not what I asked for but fine, I didn’t want to start over. Then she applied 4 layers of gel polish (I’ve never done gel but I’m assuming it’s not supposed to be thick and lumpy with bubbles) after the gel had completely dried she filed my nails some more making the edges look gross. Asked how I was going to pay, I told her card and kept trying to get me to withdraw cash from their atm. She ran my card and charged me $61, when I told her she said $56 earlier (for nails that weren’t even long anymore) she denied saying that in the first place and she kept arguing with me so I just left cause I’m not trying to argue like that over $11. Then I got in the car and noticed 7 out of 10 of my nails are extremely crooked. Don’t waste your money. Edit; it’s several days later and she went back in and added $5 onto the bill after I had already signed for the $61 which I’m pretty sure isn’t legal. I called my bank and filed a fraud claim for the $5
MY FAV NAIL PLACE! They do my nails and toenails purrfect every time! The place is always clean and the staff are always cheerful and happy, they make you feel very welcomed.
P.s I love how they always make my nail vision perfect, they came out better than in my head and best part is all my nails match ???? ???? ????
I absolutely love troutdale nails, they always do an amazing job and I can book ahead or even last minute and it never fails I get beautiful nails. Id recommend them to anyone, they're the only place I go!!
I did not like my nails today I always go there and get full at but today I wanted full set and I wanted them long but the girl made it too short and the designed I wanted was Halloween but it came out nothing like the picture I showed her and I paid 86 for it
I love going there cause Mary does a great design art on my long nails and on my last visit my husband got a manne and pedi, he enjoyed the massage on the legs with the warm rocks.????♥️
Love this spot! April is my favorite nail tech, she always goes above and beyond! Great color selection and polish brands! A+ Mani Pedis
I’ve gone to these ladies for YEARS! High quality, fast, friendly and creative!
Worst experience ever. Went to get my eyebrows done and they put wax on both my eye lids. I told them my eye lids were burning a lot and they put Vaseline on it. I showed my eyes to the lady up front and she told me to ask for different person the next time I come n still charged me and now I am left with burns. I would give this place 0 stars.
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Troutdale Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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