Quick Facts About Delicate Nail & Spa
Delicate Nail & Spa place has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses. Based on the comments provided, it is evident that the spa has some areas where it excels, but also some areas where it falls short.
One of the strengths mentioned by customers is the quality of the services provided. Many customers expressed satisfaction with their pedicures and manicures, mentioning that the employees did a great job. This indicates that the spa has skilled staff who are capable of delivering excellent results.
Additionally, the friendly and welcoming atmosphere of the spa is highlighted by several customers. They mentioned that the employees were nice, funny, and made them feel comfortable throughout the process. This suggests that the spa has created a positive environment for its customers, which contributes to their overall experience.
The affordability of Delicate Nail & Spa place is also considered a strength. Customers noted that the prices were decent and reasonable, particularly for a spa located in a small local town. This makes the spa more accessible to a wider range of customers, which can be advantageous for attracting new clients.
However, the weaknesses of the spa are also readily apparent in the comments. One major issue mentioned by a customer is the lack of communication regarding payment methods. The spa only accepts cash, which is inconvenient in a modern society where various digital payment options are widely available. This limitation may discourage potential customers who prefer to use alternative payment methods.
Another significant weakness highlighted by customers is the poor scheduling system. Several customers expressed frustration with long wait times, even when they had made appointments. Waiting for over 30 minutes, and in one case, over an hour, can be incredibly inconvenient, especially for customers who are on a time constraint. This indicates that the spa needs to improve its scheduling system to ensure timeliness and efficiency.
Additionally, one customer had a particularly negative experience with one of the employees. They found the quality of the manicure and pedicure subpar, with the employee not painting their nails thoroughly. Moreover, the customer felt ignored and brushed off when they pointed out the issue, and they had to ask for the owner's intervention to resolve the problem. This lack of professionalism and customer service is a significant weakness that could deter potential customers from returning to the spa.
Overall, while Delicate Nail & Spa place has strengths such as skilled staff, friendly environment, and affordability, it also has weaknesses in terms of limited payment options and a poor scheduling system. Additionally, the negative experience of one customer highlights a potential issue with inconsistency in service quality and lack of proper customer service. These weaknesses present areas for improvement for the spa to enhance customer satisfaction and loyalty.
Best TL Reviews
I just made a visit to Delicate and had a great pedicure and manicure. Love this place ????
Love this place! Ryan does an amazing job and has me smiling and laughing the whole time. He even puts up with me being picky ????????
Trust me when I say there are better places, don’t be deceived by the 4.8 stars you will be disappointed. Just because it is a decently priced place in a small local town doesn’t mean you can’t go somewhere better. Overall my experience was mediocre from the greeting to the services, what really made it a 1 star experience was the lack of communication, they ONLY take cash. We live in modern society where Venmo, cash app, Apple Pay, debit cards and credits cards existence yet this place only takes cash and doesn’t indicate anywhere in the store. TRUST, there are places that will give an experience that will make you a loyal customer and this isn’t that place.
Loved it.. friendly environment nice people cute nails
Great service. Anna did a great job with pedicure!
Took us as walk ins was super nice, made sure we were happy through out the process and was also funny. Great place.
I was not satisfied with my manicure/pedicure experience here. I initially thought it was a good experience until the lady doing my nails did my hands. She did not paint my nails thoroughly and the corner tips and sides of my nails weren't painted... However, when I mentioned it, she appeared to be irritated that I mentioned it. And when I would mention it again, after each coating of polish, so I would not leave disappointed, but she seemed to get more upset, and still did not correct her painting technique. When all was said and done, I refused to leave with the sides and corners of my nails NOT PAINTED AND SHE REFUSED TO FIX IT!! Fortunately for me, when I refused to leave without a proper nail polish job, another lady in the salon fixed the issue, BUT ONLY AFTER I asked to speak to the owner...(who was not there) Sad that I had to say that to leave with a minimally satisfactory nail polish job. ???? I do not recommend this place because of that AND after speaking to a few people around town; seems like my experience is not out of the norm for this nail salon.
Poor scheduling system. Every time I’ve come here they have me wait over 30 min. With an appt.! My last visit, I waited for over an hour. They do good work, but if you’re on a time constraint....don’t come here! Time to look for another salon with a better scheduling system.
Delicate Nail & Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
3. Nails Today
4. Salon Bella