YOJI by Joe

124 Hebron Ave, Glastonbury, CT 06033 United States of America

Open Today: -

Quick Facts About YOJI by Joe

Strengths:

1. Consistently excellent results: One customer mentions that they go to Yoji once a month and are always satisfied with the outcome. This indicates that Yoji consistently delivers high-quality nail services and meets customer expectations.

2. Clean and beautiful salon: Multiple comments mention the cleanliness and beauty of the salon. A clean atmosphere is important in a nail salon to ensure sanitary conditions and a pleasant experience for customers.

3. Efficient service: One customer mentions being in and out of the salon within 30 minutes, which indicates that Yoji provides quick and efficient service. This is a strength as it allows customers to save time while still receiving a quality nail treatment.

4. Non-toxic products: Yoji's use of non-toxic products is seen as a major plus by one customer. This shows that the salon prioritizes the health and well-being of its customers by using safer and more environmentally friendly products.

5. Friendly and professional staff: Multiple comments highlight the friendliness and professionalism of the staff at Yoji. This is an important strength as it contributes to a positive and welcoming atmosphere for customers.

6. Attention to detail: One customer mentions the attention to detail at Yoji, which includes pushing cuticles back gently and offering choices in colors. This demonstrates that Yoji prioritizes precision and provides a personalized experience for each customer.

7. Improvement in nail health: A customer mentions that Yoji has significantly improved the health of their nails within just three months of visiting the salon. This indicates that Yoji provides effective nail treatments and helps improve the overall condition of their customers' nails.

8. Complimentary back massages: A customer mentions the complimentary 3-minute back massages offered at Yoji. This additional service enhances the overall experience for customers and adds value to their visit.

Weaknesses:

1. Rough treatment: One customer shares a negative experience where their fingers were injured during a gel manicure. The lack of apology and rough handling by the nail technician highlight a weakness in customer care and attention to comfort.

2. Lack of courtesy: In the same negative comment, the customer mentions that the staff seemed surprised when they did not tip after experiencing pain and bleeding. This suggests a lack of awareness or consideration for the customer's discomfort, indicating a weakness in customer service.

3. Inconsistent service: One customer mentions that their previous salon provided inconsistent service, which prompted them to find a new salon. Although they had a positive experience at Yoji, this comment reveals a weakness in the nail salon industry as a whole and not specifically Yoji.

In conclusion, Yoji has several strengths that contribute to its positive reputation among customers. These include consistently satisfying results, a clean and beautiful salon, efficient service, use of non-toxic products, friendly and professional staff, attention to detail, improvement in nail health, and complimentary back massages. However, there are weaknesses that should be addressed, such as instances of rough treatment and a lack of courtesy and consistency in service. By addressing these weaknesses, Yoji can further improve its customer experience and maintain its strengths in delivering excellent nail services.

Best TL Reviews

Yoji never disappoints me. I go once a month and my nails always come out amazing. Their place is clean and beautiful. The staff is friendly and professional. I get the gel powder manicure done. This weekend I have a photoshoot with my husband and got my nails done today for it and they're beautiful as always! Thanks Yoji!

Clean, comfortable atmosphere! I loved how quick and efficient my nail tech was. I was in and out within 30 mins. I love how my nails turned out! It's a major plus that they use non-toxic products as well.

Nails look good, fingers look like they went thru a wood chipper. Most of my fingers look red, puffy and angry after the gel manicure, and 2 of them actually bled. No apology was given, he just dabbed what I hope was disinfect on them when he was done. Previous to the bleeding, I said "ouch" a few times when he was pushing my cuticles back, and he didnt take the hint that he was being rough. They seemed surprised at the end that I didn't tip when I was made to bleed and one finger especially is throbbing and painful.

Hands down my BEST nail salon experience EVER! The staff were friendly, took their time, and made sure I was happy all throughout my visit. I can’t wait to go back again and for the first time ever found a place that makes me want to make it a monthly treat to myself! I had a classic spa pedicure and basic manicure, felt so very pampered the whole time and for a GREAT price! The salon smelled wonderful, the music was relaxing, and the products they use are ones I feel great about. Can’t recommend them enough and can’t wait to go back!!!

As I was looking online for a new nail salon that did dip powder I was intrigued by the emphasis on appointment only. Even though I was making appointments at my previous location, I still felt I wasn’t getting what I paid for. The service wasn’t always consistent. When I came here it was an amazing experience. The attention to detail, the cleanliness, the choices in colors, the hand and back massage....the whole package! Definitely going back.

Amazing nail salon! I started coming here about 3 months ago with the thinnest nails possible and the difference in just that time has been huge. It is a modern clean salon. Johnny is fantastic as well as the owner, Joe. Would highly recommend to anyone.

WOW! Where to start! Such a fabulous, clean, beautiful experience! As soon as we entered the salon we were greeted and seated. The space was clean, festive, and inviting! I got a simple manicure that was very reasonably priced. The process was extremely relaxing and my nail artist (did not catch his name!) was kind and gentle! It came with a fantastic back massage while my nails dried - for only $12!! After leaving, I hopped on YOJI's Instagram to find other beautiful designs that Joe and his team have created. I found designs ranging from holiday to gay pride - SO INCLUSIVE and such TALENTED WORK! Will absolutely be back! Thanks YOJI for a wonderful morning!

I have been to many nail salons and feel, Yoji, by far has provided the best manicures and pedicures I have had. The first time I went Joe, the owner, did everything he could to fix the shoddy job the last salon did on my nails. Joe and his staff have been professional, courteous, and most of all provide really good manicures and pedicures. I love the complimentary 3 minute back massages. I will not go elsewhere.