Ray's Hair Salon

+1 586-883-6166

2739 14 Mile Rd, Sterling Heights, MI 48310 United States of America

Open Today: -

Quick Facts About Ray's Hair Salon

Ray's Hair Salon place has several strengths and weaknesses based on the comments provided.

One of the major strengths of Ray's Hair Salon is the skilled and talented hairstylists. Multiple comments praise the staff, mentioning that they are beautiful, friendly, and take their time to ensure the best haircut. The positive experience with hairstylists like Ray and Wali demonstrates the high level of expertise and customer satisfaction. Additionally, the salon appears to be well-rounded, offering various services such as haircuts, waxing, and shaving.

Another strength of Ray's Hair Salon is its dedication to customer service. Customers appreciate the friendly treatment they receive and mention the warm towel service after haircuts. The salon also seems to have reasonable prices, attracting many customers to try their services. The ability to create a welcoming atmosphere and cater to customers' needs adds to their value proposition.

Consistency is another strength mentioned in the comments. Several customers have been going to Ray's salon for multiple years, even when moving states. This loyalty speaks to the quality of service provided. The fact that the salon has been running successfully for over 15 years indicates a good reputation and customer trust.

On the other hand, there are also weaknesses highlighted in the comments. An important weakness mentioned by one customer is the owner's attitude. The customer claims that the owner is full of himself and does not know how to talk to his customers. Such behavior can create a negative atmosphere and potentially drive customers away from the business. A rude owner may reflect poorly on the salon's overall image and customer experience.

Another weakness mentioned by a different customer relates to a negative experience with hair coloring. According to the comment, the owner dyed the customer's hair a lighter color than requested. When the customer complained, the owner became aggressive and demanded more money for a correction. This incident showcases a lack of professionalism and customer care. An unsatisfied customer can damage the salon's reputation through negative word-of-mouth, and may discourage potential customers from trying their services.

In summary, Ray's Hair Salon has several strengths and weaknesses. Its strengths lie in its skilled and friendly staff, dedication to customer service, and consistency over the years. However, weaknesses include the owner's poor attitude and behavior, as well as a negative experience with hair coloring. While positive comments show high customer satisfaction, negative feedback highlights areas of improvement for the salon. Addressing these weaknesses can help Ray's Hair Salon maintain its strengths and continue to succeed in the industry.

Best TL Reviews

I love Ray I love Wali and they have all very beautiful girls working there so nice. Every single time I get my haircut here it is the best. I go here when I want to look extra handsome I'm telling you try this place you won't be disappointed.

Admin does such a great job with my 3 year old’s hair. He’s been cutting his hair for 1.5 years. My son loves going to him and hes so good with kids. He cuts all my nephews hairs too. They all look so handsome after their haircuts. My son always looks forward to his haircuts here.

The owner doesn’t know how to talk to his customers. He is full of himself. His attitude make us walk away from his business…

Great barbershop

They treat you so friendly, and get you warm towel after your cuts great prices ! And they take they're time cutting you hair.

Definitely recommend everyone.

Ray's hair salon is one of the best in town. I've been getting my hair cut by Ray for over 15 years. He really cares about his customers, he takes his time and makes sure every detailed is done. Even when I moved states i always come back and get my hair done by him. Very clean place and friendly staff as well.

Hair cut any style , wax , shaving

the best and professional barbershop

I've been with Ray for few years, he does a great job. He recommends different hair styles for me from time to time which I really like. The place is very clean and he has professional staff.

The owner was so rude with they mass my hair so much lighter color and I want next day the guys yelling and telling mean things I told I will pay you more still he said just for another 250 dollars if guys didn't believe me you ask his own employee very bad experience dont go there don't there don't waste your money!!!!