Quick Facts About Venus Nails & Spa
Venus Nails & Spa has both strengths and weaknesses based on the comments provided.
One strength of Venus Nails & Spa is the consistency and quality of their work. Tan is highly praised for his consistent and perfect nail services. He is gentle, quick, and skilled in both shaping and coloring nails. This shows that Venus Nails & Spa has nail technicians who are proficient in their craft, providing excellent results consistently.
Another strength of the salon is the expertise of their employees. Lucas, for example, is mentioned as being the best for gel manicures. He is described as friendly, quick, patient, and focused. This shows that Venus Nails & Spa has skilled and experienced employees who excel in specific services, creating a positive experience for their customers.
Becky is also commended for her work in pedicures and eyebrow waxing. Customers appreciate the quality of her services and the fantastic results. This indicates that Venus Nails & Spa has a variety of skilled technicians who can perform different treatments to a high standard.
The salon is also praised for its peaceful and spacious spa environment. Customers appreciate the relaxing atmosphere, which contributes to a positive overall experience. This suggests that Venus Nails & Spa has created a serene and enjoyable environment for their clients.
However, there are some weaknesses mentioned in the comments as well. One customer had a negative experience during their first visit to Venus Nails & Spa. They found the pedicure to be rushed and subpar. The limited nail polish selection and overall subpar experience led them to decide not to return and to recommend others to try different nail salons in the area. This indicates that Venus Nails & Spa may not consistently deliver a high-quality experience for all customers.
Another customer had a negative interaction with Lucas, who scolded them in front of other customers for being slightly late to their appointment. The customer felt embarrassed, and their nails were not done to their satisfaction, with two instances of being nicked. This negative experience and lack of apology led them to decide not to return to Venus Nails & Spa. This suggests that there may be issues with customer service and professionalism from some employees at the salon.
Another weakness mentioned is the lack of punctuality in honoring appointments. One customer had their appointment completely ignored twice, forcing them to wait for an hour after their scheduled time to receive service. This indicates a lack of organization and respect for customers' time.
Additionally, one customer reported getting a bacterial infection from a pedicure at Venus Nails & Spa. They expect the salon to take responsibility for this and reimburse them for medical expenses and lost wages. This incident highlights a potential lack of proper hygiene and sanitation practices, which is a significant concern for a nail salon.
In conclusion, Venus Nails & Spa has strengths in terms of skilled technicians, consistency, and a serene spa environment. However, there are weaknesses in terms of customer service, punctuality, and sanitation practices, as indicated by the negative experiences and feedback shared by some customers. It is important for the salon to address these weaknesses and maintain their strengths to provide a consistently excellent experience for all customers.
Best TL Reviews
I always request for Tan when I go, both walk-in or reservation. He is very consistent w/ his work and always lets me leave w/ perfect nails. He does great w/ both shape and color (even if you want a design). He is quick, gentle, and kind. Never nicked my skin w/ the drills yet too :).
This was my first time here and I had high hopes given how nice this salon looks! I had a pedicure that was done VERY quickly. It was like he was racing to get my service done and they were not very busy to justify it. I’ve gone to nail salons all over Florida and I would say this is one of the worst I’ve experienced. Nail polish selection is limited, service was adequate but overall experience was subpar. Goes without saying, I will not be back and I recommend others to spend their time and money at one of the other many nail salons in Port Orange.
I have come to Venus Nails for my nails as a loyal customer for many years off an on. I was appalled by the service I received from Lucas. I make my appointments a week in advance and always tip 8-10 dollars because I love his work (my nails are 90$). He scolded me in front of other customers for being 3 minutes late to my 9am Saturday appointment, told me I "was always late" when I am certainly am not. I was so embarrassed. I tried to tell him I lived in Edgewater and tried to schedule for 10am earlier in the week like my last two appointments, but he told me they needed to fill the schedule that way and I need to be on time. Not convenient for a loyal customer who always shows. The worst part was he did a sloppy job on my nails and nicked me twice to the point i jerked my hand. No apologies. I wont be coming back and would advise you not to either. Clearly tips and loyalty dont mean anything to them. Bad business.
I’ve been going to Lucas for my Gel Manicure for years and he’s the best! He does a perfect job every time. He’s friendly, quick, patient and focused. Thank you Lucas! I appreciate you.
I want to express my gratitude for Becky also. My pedicure was PERFECT! Very relaxing and my nails look fantastic. She also did my eyebrow wax today, I love the results!
Thank you!
Twice now I have made an appointment which was completely ignored. My husband and I as well as several friends that I recommended have been going there for several years one hour after my appointment time the owner tried to make it my fault that Mia started a manicure right before we got there and we were early for our appointments. good luck. Never ever going back. Recommend Royal Nails instead. They did a wonderful job and it is much cleaner.
I liked this salon because they could do a French tip with dip. Had it done twice. Didn’t mind the extra $13 charge even though they’re using 1/3 the product. 3rd time the nail tech did the entire nail. I didn’t fuss about it; I figured it was miscommunication even though he removed the original French tip. Went back today. Made clear I wanted a French tip. Two nail techs said it took too long. Not sure how. They also charge more than my previous shop in Fort Myers. I won’t be back.
It was scary because I landed up getting a bacterial infection from getting a pedicure here. If left untreated the infection would have gotten much worse. Needless to say I will not be getting any pedicures any time soon or be returning to Venus Nails & Spa.
To the owner, I've never had this happen to me before either and I've been going to nail salons for 30 years. I sent your salon an email with copies of the receipts. The bacterial infection showed up on my toes two days after I had a pedicure at your salon. Your response is another reason why I will not come to your salon. The only way to help me is to reimburse me for the medical expenses, lost wages and give me a refund for what happened. Please use clean tools to prevent something like this from ever happening to someone ever again.
Trish is Amazing! She is so thorough and precise. I get so many compliments on my nails too :) The spa is huge and peaceful.
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Venus Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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