Quick Facts About Capri Nails & Spa
Capri Nails & Spa is a popular nail salon in Oceanside that has received mixed reviews from customers. While some customers praise the salon for its professionalism, cleanliness, and excellent service, others have raised concerns about the quality of the work, pricing, and potential lack of cleanliness. In order to provide a comprehensive analysis of the strengths and weaknesses of Capri Nails & Spa, it is important to examine the comments from customers in detail.
Starting with the positive comments, many customers appreciate the friendly and accommodating staff at Capri Nails & Spa. They mention that everyone is always smiling and the owners are accommodating. This suggests that the salon values customer satisfaction and creates a welcoming atmosphere for its clients. Additionally, customers have expressed their satisfaction with the complimentary massage offered during manicures, indicating that the salon prioritizes providing a relaxing experience for its customers.
Furthermore, several customers have praised the cleanliness of the salon and the diligence with which the tools are sanitized. They have mentioned that Capri Nails & Spa is the only salon they trust in terms of cleanliness and sanitization. This is an important strength as cleanliness and proper sanitation are crucial in a salon environment to prevent the spread of infections and ensure the well-being of customers. Customers who place a high value on cleanliness would likely consider this salon a reliable choice.
Additionally, some customers have commended the salon for its attention to detail and the quality of the services provided. They mention that the nail technicians are skilled and deliver consistent, high-quality results. This is an important strength as customers often prioritize the quality of the work when choosing a nail salon. The positive reviews regarding the quality of services suggest that Capri Nails & Spa excels in this aspect.
On the other hand, there are several weaknesses that customers have raised concerning Capri Nails & Spa. One of the most significant weaknesses is the perceived lack of cleanliness or potential lapses in sanitization practices. One customer mentioned that the nail technician put disinfected tools back in a drawer that she assumed was for cleaning. This raises concerns about whether proper sanitization protocols are being followed consistently, which could potentially put customers at risk of infections. Moreover, one customer mentioned experiencing throbbing nails after the service, which raises questions about the quality of the procedure and the potential for injury or pain.
Another weakness that has been highlighted by customers is the issue of pricing and charges. Some customers have mentioned that they felt the pricing was made up or excessively high. One customer mentioned being surprised by an extra charge for tipping on a card, resulting in a higher price than initially agreed upon. This raises concerns about transparency in pricing and the potential for customers to feel deceived or overcharged.
In addition, a few customers have raised concerns about the rushed and impersonal service they received. One customer mentioned feeling as if the nail technician was annoyed or rushed, and another customer mentioned that the technician cut their nails shorter than desired without adequate communication or explanation. These experiences suggest a lack of attention to customer preferences and a potential disregard for customer experience.
In conclusion, Capri Nails & Spa has both strengths and weaknesses based on the comments provided by customers. The salon's strengths include its friendly and accommodating staff, cleanliness, attention to detail, and quality of services. On the other hand, its weaknesses include concerns about cleanliness and sanitization practices, issues with pricing and charges, and experiences of rushed or impersonal service. It is important for potential customers to consider these factors before making a decision.
Best TL Reviews
TLDR:
Manicure looks nice/ came out well
Everyone was nice
But…..
SUPER painful, even hours later
Are they clean clean? Or just clean?
Beware of charges/ pricing
Details:
I’m sitting here with throbbing nails 12 hours after getting them done…
The nail tech I had was nice but seemed extremely rushed and seemed very annoyed (at me? My nails? The weather?). I asked her to just file them a bit and she cut them down to much shorter than I wanted. (No big deal, they’ll grow back.) but the roughness in which she aggressively FILED…. I kept saying it hurt and pulling my hand back, and she’d politely apologize and yank it forward.
She sprayed her metal tools down and sealed them in the disinfectant pouch, but then put the closed pouch back in her drawer as if it was cleaned. (Maybe she has a few pouches in there of “to be disinfected”?) but now my throbbing nails make me wonder…
Prices were made up. I paid by card “$45 for card but next time if you pay cash it’s $40.” Ok totally get the up charge for a credit card. Excessive up charge, but I get it. She asked me how much to add for tip (as one charge not as total plus tip like on a restaurant check)… I told her $10. I come back and SURPRISE! “extra charge for tipping on the card”… my $40 manicure has become a $60 one.
Capri Nails & Spa is the best in Oceanside. I've been coming here for many years. Everyone is extremely professional, the service is excellent and they are extremely clean. This is the only nail salon that I trust as far as being clean and sanitizing the tools diligently & correctly. I highly recommend them.
02.07.2021: This is still my place for powder nails and gel pedicure! Ali and Sunny are my girls!!!
Found my new nail place!!! Wait wasn’t too bad and Sunny was great!
UPDATE: Sunny is still great and Ali for pedicures is the BEST!
Got a powder gel manicure done on Monday. It’s now Thursday and my middle finger is chipped (happened within 6 hours of leaving) and both of my thumbs are chipped. Also one of my pointer fingers is cracked. I went back to get them fixed and they told me I should have called ahead and to come back a different day. I live a half hour away and told them this is all the time I had and they told me I should have called before I drove over and they’d fix it a different day.
My absolute favorite nail salon (I've been to many) because they have an attention to detail, are extremely kind, very clean/sterilized tools and you always feel comfortable. Getting a back rub while getting your nails done is complimentary and I always get a 10 minute massage while my nails dry! Prices are comparable and the quality is superior. It's busy sometimes because they are the best but they never want you to wait and work hard to get you seated if it's crowded. Absolutely worth a try if you haven't already.
Capri has become my permanent salon for waxing, manicures, and pedicures. I've not gone to any of the other salons I've written reviews on. Definitely the best.
This place is beyond amazing. If you are looking for a nail salon that does a consistently perfect job every single time, you've finally found it. The woman who usually greets you at the desk when you walk in is one of the most genuinely friendly people I've ever experienced. She makes you feel like a friend. The masseuses are also some of the best I've ever known. They offer a complementary 5 minute massage when you sit down to have a manicure done, and I promise you will want more. I cant say enough about this place. Its low-key, but so amazing. Excellent business.
My favorite nail spa. Owners are accommodating. Everyone is always smiling. The complimentary massage while getting a mani is amazing! Prices are a little on the higher side, but completely worth it for the cleanliness, the atmosphere and the staff. Pedicures are fantastic. I've also had mink eyelash extensions done here and their prices are unbeatable.
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Capri Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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