Aivy Nail & Spa

+1 316-440-3702

6505 E 37th St N #200, Wichita, KS 67226 United States of America

Open Today: -

Quick Facts About Aivy Nail & Spa

Aivy Nail & Spa place has received mostly positive comments from customers, highlighting its strengths in customer service, quality of work, cleanliness, and friendly atmosphere. However, there are also a few negative comments that point out weaknesses in communication and customer satisfaction. Let's analyze these comments in detail to understand the strengths and weaknesses of Aivy Nail & Spa place.

One of the key strengths of Aivy Nail & Spa place, as mentioned by multiple customers, is the friendliness and kindness of the owner and employees. Customers appreciate the warm and welcoming atmosphere created by the staff, which contributes to a positive overall experience. The owner is specifically praised for paying attention to customers' preferences and providing personalized service. This personal touch helps to build strong relationships with customers and makes them feel valued.

Another strength of Aivy Nail & Spa place is the quality of their work. Multiple customers mention that they have consistently received terrific manicures and pedicures, which have exceeded their expectations. The nail technicians are praised for being creative and skilled in nail design. Additionally, customers commend the longevity of their manicures, indicating that the quality of the workmanship is high.

Cleanliness is also highlighted as a strength of Aivy Nail & Spa place. Customers frequently mention that the salon is always clean and neat, creating a pleasant and hygienic environment for their services. Cleanliness is crucial in a nail salon to ensure customer satisfaction and safety, and Aivy Nail & Spa place seems to excel in this aspect.

The ability to accommodate both walk-ins and appointments is another strength of Aivy Nail & Spa place. Customers appreciate the flexibility in scheduling and the availability of their preferred nail technicians. This allows customers to have peace of mind knowing they can easily get an appointment when needed.

The negative comments, however, shed light on the weaknesses of Aivy Nail & Spa place. One customer expressed frustration with the lack of communication when the requested nail technician was not available. Clear communication regarding staff availability is essential to avoid customer disappointment and maintain a good reputation.

Another negative comment indicates a lack of attention to customer preferences. The customer clearly communicated their desire for a simple service and specified their medical condition, but the technician ignored their requests. This lack of attention can be seen as a weakness in the salon's commitment to customer satisfaction and personalized service.

Additionally, one customer complained about the high price with regards to the service received. While prices can vary among salons, it is crucial to ensure that the value provided matches the cost. This negative comment highlights a mismatch between the customer's expectations and the service received.

Lastly, a customer mentioned experiencing a long wait time during their visit. Although this comment was not entirely negative, it highlights an area of improvement for the salon. Long wait times can be a source of frustration for customers, and managing appointments and staffing efficiently is crucial to provide a positive experience for everyone.

In conclusion, Aivy Nail & Spa place has several strengths that have been praised by customers, including their friendly and attentive staff, high-quality work, cleanliness, and flexibility in scheduling. However, there are also weaknesses revealed through negative comments, such as communication issues, lack of attention to customer preferences, and potential pricing concerns. Overall, maintaining positive customer experiences and addressing areas of improvement can help Aivy Nail & Spa place further enhance its strengths and overcome its weaknesses.

Best TL Reviews

My families favorite nail salon in wichita! Sweetest owner and employees you’ll find ❤️

I received a terrific manicure, as usual. My nails look great and will stay looking great until I go back!! Everyone is friendly and nice.

The owner is so kind and she pays attention to what u like. Her shop is very clean and neat every Single time i visit. I really appreciate that out of all the ppl she sees everyday, she remembers me and knows how i like my nails shaped etc

They are fantastic. They do a great job on my and my 6 yr old's nails. They are always welcoming and make you feel like you are valued. They are creative nail design artist and they give a great pedicures too!

I "tried" another (nail lounge) because I was getting an oil change next door. The other (nail lounge-spa) place I went to gave me a fill that amounted to popcorn ceiling texture and it was already lifting the next day.

Shame on me for stepping out on Aviy! They had to do a complete revision of the fill I'd gotten two days earlier.

I will never again go somewhere else out of convenience and you shouldn't either.

Very friendly women who run the business very efficiently.

They do great work. I have gone here for my Pedicures for a few years. They take walk ins and also make appointments. They are all great nail technicians but I always call for Lana! She is great!! ????????????

I called in for an appt and asked for a certain person that had done my nails for many years and wanted her only. When I was dropped off. A person came to me. Never saw her before and I told her I wanted the person I asked for. She wasn't working that day. I did did day. BUT I ASKED FOR HER. SHE KEPT SAYING I'M SORRY I'M SORRY

SORRY DOES NOT GET IT.

I COULD NOT LEAVE CAUSE MY RIDE WAS COMING BACK FOR ME.

COMMUNICATION WAS NOT GOOD.

I WOULD HAVE WALKED OUT OF I HAD MY CAR.

WHEN YOU ASK FOR A CERTAIN PERSON, YOU SHOULD UNDERSTAND THAT.

INSTEAD THEY HAD BEEN VERY SLOW THAT DAY SHE SAID.

IN OTHER WORDS THEY NEEDED THE BUSINESS.

ANOTHER PERSON CAME UP AS THIS GIRL WAS DOING MY TOE NAILS AND THEY WERE TALKING. LOOKING UP AT ME SO I KNEW THEY WERE TALKING ABOUT ME.

THAT IS RUDE.

THEN I TOLD THE GIRL I DID NOT WANT MY LEGS TOUCHED OR MASSAGED . I HAVE FIBROMYALGIA AND MY MUSCLES HURT WHEN EVEN TOUCHED.

SHE DID IT ANYWAY.

THE OTHER GIRL AND HER WERE TALKING ALL THIS TIME.

I ASKED HOW MUCH.

AND WAS APPALLED.

AFTER ALL THE MISTAKES WERE MADE.

I SHOULD NOT HAVE BEEN CHARGED

SHE TOOK ADVANTAGE OF ME

NO ONE SHOWED UP THE ENTIRE TIME I WAS THERE

I DIDN'T WANT A POLISH AT ALL I WAS HAVING TOE SURGERY THE NEXT MORNING.

ALL I ASKED FOR WAS TOE NAILS TRIMMED.

NO POLISH

NO MASSAGE.

JUST CUT TOE NAILS

PERIOD

THE PRICE WAS WAY TOO HIGH

IF MY FRIEND WASN'T WORKING THAT DAY

I WOULD NOT HAVE COME IN.

I ASKED FOR HER.

SHE NEVER TOLD ME ON THE PHONE THAT SHE WASN'T WORKING.

I AM VERY UPSET THAT I ALLOWED HER TO DO ANYTHING.

I THINK THE OTHER GIRL CAME OUT BECAUSE MY LADY DIDN'T COMMUNICATE WELL SO SHE. WAS TALKING TO HER ABOUT ME.

I HAD NOT TOLD THE 2ND PERSON I WAS HAVING SURGERY BUT AS I LEFT SHE SAID GOOD LUCK ON YOUR SURGERY.

It's been easily three years since my last pedicure and this one removed all my years of wear and tear on my feet. I went with the deluxe pedicure for $40. It lasted about an hour and my only complaint would be my butt started to hurt from sitting so long --- I try to start a least ever 1/2 hour. Ha! I'll definitely be back. Go in first thing in the AM for a shorter wait time.