Quick Facts About Elaine's Spa and Nails
Elaine's Spa and Nails appears to have several strengths based on the comments provided. These strengths include excellent customer service, cleanliness, friendly staff, attention to detail, and personalized service. These positive aspects contribute to a pleasant and satisfactory experience for customers. Additionally, the salon offers a variety of services, including acrylic nails, dip powder, soak-off, and spa pedicure, catering to different preferences and needs.
The first comment highlights the staff's kindness, good manners, and the salon's neat and beautiful decorations. These qualities contribute to a welcoming atmosphere for customers. The second comment further emphasizes the friendliness of the entire staff and mentions a specific employee, Jane, as being the best. This indicates that the salon has consistent customer service standards and employs skilled professionals. The positive experiences shared in both comments suggest that many customers find Elaine's Spa and Nails to be a reliable and enjoyable nail salon.
Another strength mentioned is the cleanliness of the salon. Multiple comments highlight the cleanliness of the establishment, commending the salon for its efforts in maintaining a hygienic environment. This is a crucial factor for customers when choosing a nail salon as it ensures their safety and prevents the spread of infections.
The salon's ability to accommodate appointments is also mentioned in several comments. While making an appointment may be seen as a weakness by some, it is a strength from a customer service perspective as it allows the salon to manage their schedule effectively and provide focused attention to each customer. By requiring appointments, the salon can prioritize individual customers and ensure a smoother experience for them.
Additionally, the salon's willingness to rectify any issues is praised in the comments. A customer whose nails had chipped off received a professional and satisfactory fix, demonstrating the salon's commitment to customer satisfaction. This commitment is further confirmed by the praise for the salon's good customer service and attentiveness.
However, it is important to address the weaknesses mentioned in one of the comments. The negative review states that the customer was unhappy with the outcome of their nails, with uneven application and a strange pink tone. Furthermore, the nails developed cracks within a week. This negative experience indicates potential inconsistencies in the quality of service provided by the salon. It is crucial for Elaine's Spa and Nails to address this issue and ensure that such occurrences are minimized or eliminated. Consistency in service quality and attention to detail is crucial for maintaining a positive reputation and attracting repeat customers.
In conclusion, Elaine's Spa and Nails has several strengths, including excellent customer service, cleanliness, friendly staff, attention to detail, and personalized service. These qualities contribute to a positive and satisfactory experience for many customers. However, the negative review highlights the importance of addressing any inconsistencies in service quality to maintain a positive reputation. By addressing these weaknesses and capitalizing on its strengths, Elaine's Spa and Nails can continue to provide a high level of service and attract new customers.
Best TL Reviews
got my first set of acrylic nails here, loved it!! just be aware you have to make an appointment, but its as simple as calling and asking for available times! staff are incredibly kind and well mannered, the place is neat and tidy and the decorations are beautiful!
I ABSOLUTELY love this place . I was going to another salon ( won’t name ) and I was VERY unhappy . So I started googling nail salons by me and came upon Elaine’s and have been going there since July 2021. The entire staff is friendly, it’s clean and Jane is the BEST!! Today she gave me the cutest Christmas designs on my nails ( see pic). I am very happy and so are my nails !!
Fresh sns dip powder set done! You need to make an appointment first, but its just a phone call away! Excited to see how long they last. powder was relatively thin but very natural looking.
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Decided to give my nails a break so I came in for a soak off plus clear manicure today for just $15. I was in and out in just 30 minutes!
I have been coming to this nail salon for a few years now. I commend them on how clean this place is. Everyone is friendly and welcoming. This is my go to nail spot. They are so personal and make sure you are happy with the service. Must try nail place on LI.
This was my first time coming here and it was a great experience and I had Lilly she was super nice and did everything the way I wanted it. Got the spa pedicure and it was so nice. Will definitely be coming back.
The service was really good and quick, and those that attended to me were very sweet. After I stated my nails had chipped off, they were kind enough to allow me fix it and they did a really good job! Really good customer service also, highly recommend????
The staff was so attentive and polite during my visit. I went and got a French manicure. When I was drying my nails I got up too early and accidentally smeared 4 of the nails. They fixed it with no questions asked. It’s great to go to a salon where the technicians genuinely care about the customers satisfaction.
It was bad, i walked out with tears in my eyes. It was uneven. Also had a weird pink tone in my whites. Not recommended at all. Its only been a week and it has these weird cracks in it.
Place Pictures
Elaine's Spa and Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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