Quick Facts About Professionail
Professionail Place, based on the comments provided, has both strengths and weaknesses that are worth considering.
Starting with the strengths, one customer mentioned that they had a great experience with a gel pedicure. The staff was friendly, and despite coming in on a Sunday when most shops were closed, they were accommodated and the service was quick. The customer also appreciated how well their toes were cleaned. This positive experience suggests that Professionail Place has skilled technicians who can provide efficient and thorough services, even during off-peak hours.
Another customer praised the nail technician named Sabrina, indicating that they were skilled at their job. Consistently good work and professionalism from the owner was also mentioned in a comment. These positive mentions of specific technicians and the owner highlight the presence of experienced and talented staff members at Professionail Place.
Cleanliness and affordability were also noted as strengths. Multiple customers mentioned that the establishment was clean and well-maintained. Additionally, the prices were lower than expected, which was a pleasant surprise for one customer. This suggests that Professionail Place prioritizes cleanliness and offers competitive pricing, making it an affordable option for customers.
In terms of weaknesses, one customer had a negative experience with the nail technicians' professionalism. The customer had requested a simple acrylic service, but the technician did not fulfill their request and responded rudely. The receptionist also displayed unprofessional behavior, refusing to rectify the situation and suggesting that the customer return another day for a proper service. This negative encounter indicates a lack of customer service and professionalism, which can potentially deter customers from returning or recommending the salon.
Furthermore, another customer mentioned disorganization and long wait times. They reported not being seated at their scheduled time, having to wait over 45 minutes despite making an appointment, and even having their appointment given away. The customer also noted that their phone calls often went unanswered. These issues suggest a lack of efficient scheduling and communication, which can lead to frustration and inconvenience for customers.
There was also a mention of inconsistent quality in the work done at Professionail Place. One customer tried the salon based on a friend's recommendation but was disappointed with the results. They experienced poorly done French tip nails with uneven sizes and lengths, as well as blotchy color. This inconsistency in service quality raises concerns about the overall skill level and attention to detail at the salon.
Overall, Professionail Place has strengths in terms of skilled technicians, cleanliness, and affordability. However, there are weaknesses in terms of professionalism, organization, and service quality. These weaknesses can potentially impact the overall customer experience and satisfaction at the salon. It is important for Professionail Place to address these weaknesses and improve upon them to ensure a positive and consistent experience for their customers.
Best TL Reviews
Great place for a gel pedicure ! Super friendly staff, we came in on a Sunday as most shops were closed, we called at 1215 to see if they can take us and they said to come in at 1245 and we were done 115. Coming from California I thought it would have taken 1hr+ but it was so quick and they cleaned up my toes really well. Not sure why all the negative review but this place was great ! Mahalo for such excellent service !
Made an appointment to get some pretty simple acrylics, the girl doing my nails put the second nail on a little crooked and when I asked her to fix it she told me she “needed to make it that way because your finger is broken” and after I asked if she’d just make it the same direction of my natural nail she stopped completely and called over the receptionist. The receptionist then told me that they don’t have time to do my nails nicely today because they’re overbooked and there’s people waiting and that I need to come back tomorrow if I want my nails to be done good and not crooked. The whole conversation lasted longer than it would’ve taken to just fix the crooked nail, and they sent me out of the salon with my two nails wrapped in tin foil soaking in nail polish remover. Overall they were just very rude to me right from the beginning and I would recommend finding better service elsewhere.
Worst. Experience. Ever. Don't waste your money unless you like unprofessional rude nail technicians who don't actually fulfill what the pedicure/ manicure description says and argue when you bring it up. One man said my daughter's feet were"dirty", stated loudly in the "salon" with other patrons around, after she asked if he could do the cuticles on her feet. They also wanted to add an additional $5 to put color on the pedicure. Huh? Isn't the nail color included in the price? Apparently not. Seriously, check out the other reviews. I wish we had before we paid for such an unpleasant experience!
Sabrina is a very good nail tech.
However I’ve had many issues using this nail salon. They are very unorganized, I’m never gone in and been seated at my scheduled time. There have been multiple occasions where I’ve had to wait over 45 mins or more even tho I called ahead and scheduled an appointment. I’ve had my appointment given away. Many times I’ve called and they don’t even bother to answer the phone.
While visiting the island..I needed my nails done. They couldn’t get me in right away when I walked in..but gave me a time to come back and they did a beautiful job on my nails! Highly recommend!
I tried two other places in town that were too busy to fit me in for a pedicure. I walked into this place and immediately sat down and the manicurist got to work right away. There was nothing super fancy about this pedicure… but it was proficient and well done. The establishment is larger than it might appear, with 5 nail stations and 6 pedicure chairs.
This might not be the place to go if you’re looking for a fancy spa experience, but it was very clean, everyone was friendly, and the prices were lower than I expected. Would absolutely come here again.
I’ve gone to Professionail every time I needed a gel or gel-acrylic manicure for nearly a decade and am consistently pleased with the owner’s work and professionalism. She helped me pick my natural color today for a prettier summer look and I am so happy with it. My friends always enjoy their experience here, too, on our girls-day outings!
DONT GO THERE! I was going too try this place cause my friend recommended. My regular place did a great job but was way to expensive so I thought I’d try here. The man that did them had no idea how to do French tip. My nails are totally different sizes and length. The color is all blontchy. NOT HAPPY!
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Professionail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 09:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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