Quick Facts About Bruce & Terri Catering
Strengths of Bruce & Terri Catering Place:
1) Polite and well-spoken teenage servers: The fact that the servers are polite and well-spoken creates a positive impression of the restaurant and makes customers feel optimistic about the future. This demonstrates good customer service and contributes to a pleasant dining experience.
2) Clean and well-maintained seating: The fact that the seating has probably not changed since the 70s but is still clean and well-maintained creates a nostalgic atmosphere and adds to the overall Americana feel of the restaurant.
3) Fresh and high-quality ingredients: The comment suggests that the food is made with fresh and high-quality ingredients, with no frozen or microwaved items. This indicates that the restaurant prioritizes using good ingredients, which can contribute to the overall taste and satisfaction of the food.
4) Great tasting food: The comment mentions that the food tastes great, with the burger being particularly noteworthy. The fact that customers debate whether Bruce & Terri or another restaurant has the best burger in town suggests that the food is of high quality and enjoyable.
5) Excellent hamburger steaks: Another comment specifically praises the hamburger steaks at Bruce & Terri Catering Place. This indicates that the restaurant excels in preparing this particular dish, which may attract customers who enjoy hamburger steaks.
6) Friendly and polite waitstaff: The comment highlights a waitress named Mattie, who is described as having a great attitude and being very polite. This demonstrates that the restaurant has friendly and professional staff, which can contribute to a positive dining experience and encourage repeat business.
7) Large portions: One comment mentions that the restaurant offers large portions. This can be appealing to those who value getting a good amount of food for their money and may attract customers who have hearty appetites.
Weaknesses of Bruce & Terri Catering Place:
1) Salty Patty Melt: One customer had a negative experience with a Patty Melt, mentioning that it was extremely salty and inedible. This suggests that there may be inconsistencies in the quality or seasoning of dishes, potentially impacting the overall dining experience.
2) Poor customer service during a takeout order: A customer had a negative experience with their takeout order, experiencing multiple issues such as long wait times, miscommunication, and unfriendly staff. This indicates a lapse in customer service and organization, which can lead to frustration and dissatisfaction.
3) Expensive drinks and poor burger quality: Another customer found the drinks to be disappointing and considered the burgers to be one of the worst they've had. This suggests that there may be a lack of consistency or quality control in terms of the beverages and burger preparation, which can diminish the overall dining experience.
In conclusion, Bruce & Terri Catering Place has several strengths, including polite and well-spoken teenage servers, clean and well-maintained seating, fresh and high-quality ingredients, great tasting food, excellent hamburger steaks, friendly and polite waitstaff, and large portions. However, there are notable weaknesses such as inconsistency in dish quality, poor customer service during takeout orders, expensive and unsatisfying drinks, and subpar burger quality.
Best TL Reviews
Bruce Terri is why I can never leave this country. The restaurant is peak Americana. (1) You will be served by a teenager, but he or she will be polite and well-spoken, making you optimistic about the future. (2) The seating has probably not changed since the 70s, but it's so clean and well-maintained that it's astounding and nostalgic. (3) The food itself is served fresh and the ingredients are high quality. Nothing seems to come out of a freezer or microwave. The veggies seem to be higher quality than what I can find at Wal-Mart or Harp's. They must pay extra for this, so I hope they know it is appreciated by at least one customer. (4) The food tastes great, too. My wife and I argue whether it's Bruce Terri or Patrick's that has the best burger in town.
My first time eating here and had informed the young girl at the counter that it was. Ordered the Patty Melt. It was so salty I couldn't eat it. I mentioned it to her and her reply was "I'm sorry".
I won't be back. Very disappointed.
30 minutes after leaving there I still taste salt in my mouth.
I love hamburger steaks but let me tell you Bruce Terri has the best. Also enjoyed our waitress. She had such a great attitude and very polite. Her name was Mattie , I do believe. We really look forward to coming back here.
The pull pork sandwich was very great, fries was awesome as well, just didn't enjoy the sweet tea, but all in all good experience.
Called in 2 orders at 12:08pm, was told it would be 15 minutes. We pulled in the drive through at 12:20pm, sat there for 5 min, no one came to the window. I pulled around and parked in the lot. We went in told the guy we waitied at the window. He said i seen you and got busy. I told him what we ordered, he went to the kitchen, we could see the cook shake his head no. The guy comes and ask what we ordered, told him, he came back and said they didn't get it or it was given to someone else by mistake. He asked what we ordered again so he could send it back again, I said how long will it take he said a minute, asked how long is a minute exactly he said 15. I said we will pass thanks, we are on lunch from work and cant wait. He just said ok and walked away... There was no apology or offer to make it right. Super disappointed! I understand places are busy, the guy was just not friendly at all.
Large portions and friendly people there.
$30 for 2 burgers and fries and 1 drink. The drink was not good and the burgers was one of the worst burgers I've had.
First time to eat here and it was very good! I had the hamburger steak with onions and gravy, mashed potatoes and gravy and fried okra…. Just like my grandma and grandpa used to make! It was vey busy when I went, but super fast on getting our food out. Excellent and friendly staff!
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