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Crossroads Barbershop

+1 360-423-7280
1028 14th Ave, Longview, WA 98632 United States of America
Open Today: 09:00 AM - 06:00 PM

Quick Facts About Crossroads Barbershop

Strengths:
1. Skilled barber: Many customers praised the barber's ability to give them the desired haircut. They mentioned that he pays attention to their requests and delivers satisfactory results.
2. Clean and friendly environment: Multiple comments mention that the barbershop is clean and has a friendly atmosphere. This can be an important factor for customers looking for a comfortable and inviting place to get their hair cut.
3. Child-friendly: One customer specifically mentioned that their child loved the experience at Crossroads Barbershop, appreciating the opportunity for some "dude" time. This indicates that the barbershop is welcoming to families and strives to provide a positive experience for both children and adults.
4. Long-standing loyal customers: One comment highlighted the fact that they have been a loyal customer for 12 years. This suggests that the barber has built a strong reputation and has successfully retained customers over an extended period of time.
5. Additional services: The barber offers additional services such as razor shaves, which adds value to the overall experience for customers who want more than just a haircut.
Weaknesses:
1. Temperamental barber: One customer mentioned that the barber, Richard, is temperamental and often gets upset easily. This can lead to a negative experience for customers who are seeking a friendly and welcoming atmosphere.
2. Dismissive of certain requests: Another comment mentioned that Richard does not perform "girly" hairstyles or use certain hair products. This can be seen as a weakness for customers who are looking for a more diverse range of services or hairstyling options.
3. Poor customer service: Multiple comments mentioned instances of rude behavior or poor customer service from Richard. This includes being dismissive, unaccommodating, and insulting to customers. Such experiences can lead to dissatisfaction and may drive customers away from the barbershop.
4. Limited appointment availability: One customer mentioned that Richard was not flexible with appointment times and refused to accommodate their schedule. This lack of flexibility can be inconvenient for customers who have busy lives or need to make changes to their appointments.
5. Cash-only policy: One comment highlighted that the barbershop only accepts cash payments. While this may not be a significant issue for many customers, it can be an inconvenience for those who prefer to pay using other methods such as credit or debit cards.
In conclusion, Crossroads Barbershop has strengths in terms of the barber's skills, a clean and friendly environment, and a loyal customer base. However, there are weaknesses in the form of a temperamental and dismissive barber, poor customer service experiences, limited appointment availability, and a cash-only policy. These weaknesses can negatively impact the overall customer experience and may deter potential customers from visiting the barbershop.


Best TL Reviews

Richard is temperamental. I don't know if he has a blood sugar problem or what. He starts out friendly but he always gets upset and gives attitude by the end of business. Small things upset him. I'm a good customer. I tip well and always leave feeling insulted. He has a thing about hyper masculinty. If you ask for something on your hair he says I don't do girly things. He means it. Really hairwax girly. I've had enough
I scheduled an appt to get mine and my son's haircut here. I had to wake my son up and get my 7 and 2 year old ready. I called him to let him know I would be about 10 mins late, and asked him if that was okay. He said that was too late, so I asked if I was okay to still get the second appointment at 1:40, which I was going to be on time for. He said "we will see". So I asked him if he could tell me now before I drove all that way for nothing, so he said "fine go home". Extremely rude, I rarely write reviews but I will NEVER get my haircut here.
By appointment only, very good barber. Really liked the way my hair was cut
Friendly and clean. My boy loved his "dude" time and not me dragging him to my girly salon. 9/10
Richard has cut my hair for 12 years and more way back when ,I've tried other's before him and they don't even come close to him as a barber and that's the truth and BoB is also very good he cut my brothers hair for that many years also. You won't be disappointed.
The only place I take my 7 year old to get his hair cut. I’ve been going to him for two years and he even does the hard part. Him and his wife are very kind, very cool place.
I had a nice haircut here. My wife made the reservation. I showed up and hadn't checked to see that it was cash only, so I ran to the gas station right there and got cash. Good haircut, razor shave. Nice atmosphere and fair price. I'll be going here from now on.
Barber does an excellent job at giving you what you desire your hair to look like. He offers a shave if you want one. The price is worth it.

Crossroads Barbershop Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday Closed

How to go there

Location