Quick Facts About Deluxe Nail & Spa
Deluxe Nail & Spa has received a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the establishment. In order to analyze the strengths and weaknesses, we will examine the comments in more detail.
Starting with the strengths, one recurring theme mentioned by customers is the skill and attention to detail of the technicians. One customer specifically mentioned that their technician was kind and meticulous with their gel manicure, resulting in great-looking nails. This comment suggests that the technicians at Deluxe Nail & Spa are highly skilled and capable of providing quality nail services. Additionally, another customer mentioned that Trisha, a specific technician, always does an amazing job on their nails and gets creative with colors and designs. This indicates that there are skilled and creative technicians available at Deluxe Nail & Spa, providing a diverse range of options for clients.
Another strength mentioned by customers is the cleanliness and ambiance of the salon. One customer commented that the place was clean and had peaceful music playing, creating a relaxing and enjoyable atmosphere. This suggests that Deluxe Nail & Spa takes pride in maintaining a clean and pleasant environment, which is important for customers seeking a spa-like experience.
The next strength highlighted by customers is the range of services offered at Deluxe Nail & Spa. One customer mentioned that they received a great pedicure, emphasizing that they have arthritis and a reconstructed foot, and were particular about who worked on their feet. They had a positive experience with a technician named Holly, who was gentle and attentive. This reflects positively on the establishment, as it demonstrates their ability to cater to specific customer needs and provide specialized services.
Furthermore, some customers commented on the affordability and value of the services offered at Deluxe Nail & Spa. One customer mentioned that they received full waxing services at a good value, with quick and thorough service. This suggests that Deluxe Nail & Spa offers competitive prices for their services, making them an attractive option for customers seeking cost-effective treatments.
Moving on to the weaknesses, one common complaint mentioned by customers is the issue of wait times. One customer mentioned that they made an appointment and arrived on time but had to wait for 25 minutes, which they found frustrating. Another customer specifically mentioned that the owner was rude when they had to wait. These comments suggest that Deluxe Nail & Spa may struggle with efficient appointment scheduling and managing customer expectations, potentially resulting in dissatisfaction among customers.
Another weakness highlighted in the comments is the inconsistency in service quality. One customer mentioned that their pedicure experience was not as satisfactory as they hoped, specifically noting that their daughter's leg massage was better than theirs. They mentioned that they would go back but request a different person to perform the pedicure. This comment suggests that there may be inconsistencies in the skills and techniques of the technicians at Deluxe Nail & Spa, leading to varying service experiences for customers.
Lastly, a complaint was made about the owner's rudeness. This suggests that there may be issues with the customer service provided at Deluxe Nail & Spa. A rude owner can significantly impact the overall customer experience and deter potential customers from returning.
In conclusion, Deluxe Nail & Spa has several strengths including skilled and meticulous technicians, a clean and peaceful atmosphere, a range of services, and competitive pricing. However, there are also weaknesses such as issues with wait times, inconsistent service quality, and potential shortcomings in customer service. These areas of improvement could be addressed to enhance the overall customer experience and satisfaction at Deluxe Nail & Spa.
Best TL Reviews
My technician was very kind and meticulous with my gel manicure. I enjoyed talking with him and my nails look great!
Made appt and was there on time. Had to wait 25 min and owner was rude! So many better nail salons in town that appreciate customers so go elsewhere.
Nice experience. My daughter got a real leg massage vs mine was so light it tickled. But feet look good. Will go back and ask for different lady to do pedicure. Price was great!
Trisha always does an amazing job in my nails. I usually let her choose my color because I can’t decide. I always ask for at least 1 glitter or different colored nail and she gets creative! I moved out of Fountain Hills but I’m still driving there from Mesa because of Trisha.
Had a great pedicure at Deluxe Nail & Spa today. I have arthritis in my feet and one foot has had a total foot reconstruction so I’m very particular about who works on my feet. I tried this place for the first time and they had me booked with a nice young lady by the name of “Holly” she was very gentle and took extreme care with my feet. I would highly recommend this place and Holly! The place was clean, peaceful music playing with comfy message chairs.
My wife brings me here because it's her favorite place. We still come here even though we don't live in fountain hills anymore. The staff are amazing and the facilities are top notch. My wife's been going here for 20 years
Full waxing services at a good value, quick and thorough service!!
I had Kim. She is efficient and skilled. Always very happy with the outcome. They also attempt to accommodate people who ask for appointments at the last minute. I see as many men present getting both manicures and pedicures.
Place Pictures
Deluxe Nail & Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
|---|---|
| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
5. Le Nails