McDowell's Auto and Truck Service

+1 610-586-8481

1000 MacDade Blvd, Collingdale, PA 19023 United States of America

Open Today: -

Quick Facts About McDowell's Auto and Truck Service

McDowell's Auto and Truck Service place has a mix of strengths and weaknesses based on the comments provided.

Strengths:

1. Excellent service and work quality: Multiple comments mention the high quality of service and work provided by McDowell's. Customers are satisfied with the outcome and appreciate the expertise of the mechanics.

2. Efficiency: Several customers state that they were promptly attended to and had their vehicles serviced quickly. This efficient service saves customers time and increases convenience.

3. Honesty and fairness: Customers appreciate the honesty and fair pricing provided by McDowell's. There are positive comments about not being overcharged or misled into unnecessary repairs.

4. Friendly and helpful staff: The reviewers consistently mention the friendliness and helpfulness of the staff. They feel welcomed and treated like family, creating a positive customer experience.

5. Good pricing: Prices at McDowell's are mentioned as fair and reasonable. Customers appreciate that they are not being overcharged for the services provided.

6. Convenience: Customers mention the ability to drop off their cars the night before and drop keys in the mail slot. This convenience allows customers to work around their schedules and easily access McDowell's services.

Weaknesses:

1. Vandalism: One customer experienced their car being returned with damages, such as a broken visor mirror cover and a ripped-off sticker. This is a significant weakness as it undermines the trust and confidence that customers place in the shop.

Overall, the strengths of McDowell's Auto and Truck Service place are excellent service and work quality, efficiency, honesty and fairness, friendly and helpful staff, good pricing, and convenience. These strengths contribute to positive customer experiences and satisfaction. However, the reported act of vandalism is a notable weakness that could potentially deter customers from returning to the shop. McDowell's should address this issue promptly and take measures to prevent future incidents to maintain their reputation and customer loyalty.

Best TL Reviews

Our car needed a new battery. The battery was fixed however, upon return the cover for the visor mirror had been broken off and a Black Lives Matter sticker on the back of the car had been ripped off. Neither of which should have been touched. We will never be bringing our cars back to this shop, as our car was returned vandalized.

Excellent service and work quality, very efficient, honest, friendly, good pricing. At this mechanic shop you are treated like family. Everyone is so sincerely helpful and fair.

I never have an issue with this place very nice and professional they have been. Ever since I stopped there for a flat tire and they fixed it practically free I’ve been going back ever cents they normally do my oil changes and inspections For both my cars I also like the fact that you can drop off your car the night before and drop keys in mail slot

McDowell's is awesome place. Stopped in to schedule an inspection appointment. They had an opening and I was in and out in a half hour!! The people who work there are great. Will always miss Tom McDowell, he was my old neighbor and friend and a wonderful part of the community.

These guys are great. I have been taking my cars there ever since they open up. They do great work.

I was referred by a friend of mine, soooo glad he did. The crew are so much fun and professional. Great prices and they tell you what is needed for your car in the future. Just a great environment

Took my car in for inspection. Was taken in quickly. Work was done efficiently. They also took care of several non-inspection related issues. Car is running better than it has for almost a year and it didn’t cost me a fortune. I am very happy and will take my car back in the future.

Excellent work

Workers clean and sober

Prices are equal to the labor and materials that are preformed and applied with a reasonable profit for the establishment.

Point is, they don't fabricate non existent problems and charge the customer.

Everyone needs GOOD mechanics without being RIPPED OFF ALOT of that goes on not hear.!